Protea Hotel Umhlanga Ridge (Umhlanga Rocks, South Africa): See 65 Reviews and 89 Photos

Address: 14 Palm Boulevard, Umhlanga Ridge | Umhlanga New Town Centre, Umhlanga Rocks 4321, South Africa

Region: South Africa > KwaZulu-Natal > Umhlanga Rocks

Amenities:

Bar/Lounge Business Centre Fitness Centre Free High-Speed Internet Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access

Hotel Style:

Ranked #7 of 18 hotels in Umhlanga Rocks

Price range (per night): S$131 - 331

Hotel Class:4 star (4*)

Official Description (provided by the hotel):: Protea Hotel Umhlanga Ridge - Urban Tranquillity set in the hub of the Umhlanga Ridge New Town Centre. Protea Hotel Umhlanga Ridge offers the perfect base from which to explore the many holiday attractions along the Dolphin Coastline of which its rich Zulu heritage and popular game parks are but a few. The contemporary styled 205 bedrooms include 74 semi self-catering units comprising of family rooms and lofts. Protea Hotel Umhlanga Ridge offers a fresh and funky restaurant with outdoor deck, a roof-level swimming pool, bar and gym. Choose from our a la carte menu with an abundance of dishes from quick and easy snacks to the more sophisticated steaks and curries and watch the chefs prepare your meal! What’s a family holiday without fun activities and outings? The hotel is conveniently located opposite the Gateway Theatre of shopping, which boasts cinemas, Ten Pin Bowling, Go-karts, bumper cars and more. So make sure to put your fun hats on for an action packed holiday at Protea Hotel Umhlanga Ridge. We are also a short 15 minutes from King Shaka International Airport and 20 minutes from uShaka Marine World. ... more less

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brianparsley

charlotte

Senior Contributor

32 reviews

29 hotel reviews

Reviews in 28 cities

27 helpful votes

“nice surprise--and free wi-fi”

Reviewed 14 May 2013 NEW

This hotel was a nice surprise and not what I was expected. Great lobby and easy check-in. Parking is bit odd underground with limited places. Room isn't the largest in the world, but modern and up to date. The even have an iron in my room which is very rare in South Africa. The shower has a rain shower head... More

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Dear brianparsley We are in the game of exceeding expectations and I am thrilled that you pleasantly surprised during your stay. Protea Hotels is proud to offer a minimum of 100mb complimentary Wi-Fi per day as we understand the importance of being connected. Coupled with the above, it is vital that our GUESTs are met with friendly, efficient service and... More

Tobzit

Bristol, United Kingdom

2 reviews

Reviews in 2 cities

“Either love it or hate it!”

Reviewed 7 May 2013

My best friend and I stayed here for a weekend, we had some issues when we went into the room we were greeted by a cockroach and we rang reception who were very good and apologised and changed our room to a bigger family room and offered us drinks. There is a water park opposite the hotel, it was very... More

Dear Tobzit Thank you for choosing to stay at Protea Hotel Umhlanga Ridge during your visit to South Africa! The STAFF is a real gem at the hotel and although you had a shaky start, I am thrilled that your concerns were dealt with speedily. The hotel has a regular maintenance schedule with regards to pest control and we can... More

mattata1

Joberg

Top Contributor

75 reviews

30 hotel reviews

Reviews in 30 cities

20 helpful votes

“Wow factor”

Reviewed 3 May 2013

Located right at Gateway Center,this place is extremely clean and well managed. Help is well trained,and no special request is a problem.Lovely rooftop pool,and gym. Rooms are beautiful and wee kept.I can' t say enough about this place.

See 2 more reviews by mattata1 for Umhlanga Rocks

Dear mattata1 Our goal is to meet and exceed GUEST expectations. With a title like ‘Wow factor’, I think that we have achieved this. This goal filters through to all our departments; be it Housekeeping, Food & Beverage or GUEST Services. This is a definite all-round TEAM effort and I will congratulate them all on ensuring that our GUESTS only... More

DanR31

Tel Aviv, Israel

38 reviews

Reviews in 26 cities

9 helpful votes

“Nice room, good service”

Reviewed 30 April 2013

I stayed at the Protea Hotel Umhlanga Ridge for 5 nights. The room is really well designed, clean and spacious. I loved the very pampering bathroom and the really good pressure in the shower. :) The breakfast is good. The free WiFi has a good speed. The whole area is really nice, surrounded by restaurants and shops, good shops and... More

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Dear DanR31 What a great review and I am thrilled that your 5 nights with us went so well. Being comfortable in one’s room is important for a relaxing and enjoyable stay. Your comments about the good shower pressure, luxurious bathroom and spacious bedroom will be shared with the TEAM. The restaurants and shops nearby do make it beneficial for... More

NadiaGM

Reviewer

4 reviews

4 hotel reviews

Reviews in 3 cities

“Best Honeymoon”

Reviewed 8 April 2013

My husband and myself stayed here for our honeymoon December 2012. The hotel is close to gateway mall and all the restaurants however it is a bit of a walk to the beach. Thank you to the friendly staff for making our honeymoon extra special with your excellent service. We will definitely stay here again.

Dear NadiaGM With a honeymoon being such a special occasion, we are so happy that we were able to make your stay a great one. It is convenient having Gateway Mall and a number of restaurants nearby to explore. I hope you have many great memories from your trip. I am thrilled that you experienced our STAFF culture of providing... More

David Ian H

Midrand, South Africa

Contributor

18 reviews

5 hotel reviews

Reviews in 8 cities

6 helpful votes

“Quick 2 night sleepover”

Reviewed 7 April 2013

This hotel is convenient from the point of view that it's close to Gateway Shopping Centre and all the restaurants to be found there. It is obviously not suitable for a beach vacation as it is far from the beach, but on the other hand it is reasonably priced which might make it worthwhile to drive to the beach. We... More

Dear David Ian H Thank you for posting such positive comments after your recent stay at Protea Hotel Umhlanga Ridge. Having Gateway Shopping Centre only minutes away is convenient for both leisure and business travelers; with many restaurants, shops and activities for all to discover and enjoy. We are proud to be able to offer family suites not only for... More

GBSDO

Leeds, United Kingdom

26 reviews

17 hotel reviews

Reviews in 16 cities

“Nice middle of the road hotel”

Reviewed 3 April 2013

This hotel has a really good location, 15 minutes from the airport and next to the scenic ridge, beech and by the mall. The service is nice and overall the hotel is not overpriced. I stayed in a duplex room which was spacious, with two bathrooms a lounge and a kitchenette. The air conditioning was noisy, and the controller for... More

Dear GBSDO Thank you for sharing such valuable feedback regarding your recent stay with us. Our location definitely makes for a great holiday or business trip. With so much to do nearby and just a short trip into the CBD, one can get a chance to relax. I apologise for the noise you experienced from your air-conditioning unit. We are... More

Sangeev

22 reviews

18 hotel reviews

Reviews in 18 cities

“Comfortable business hotel”

Reviewed 1 April 2013 via mobile

Very much directed towards the business traveller. The standard rooms are comfortable and very much standard in their appointment. The reception area is small but service at reception was prompt and efficient. The breakfasts and dinners at the dining room was good in fact better than I expected. This is definitely a hotel for the business traveller with little to... More

Dear Sangeev We appreciate your positive comments on TripAdvisor. We understand the importance of comfort when travelling on business to a foreign city and are happy that everything was to your liking. The location only enhances GUEST comfort with a variety of activities nearby. We aim to not only meet GUEST expectations, but exceed them as well. Based on your... More

Mzansi4Life

Johannesburg, South Africa

Senior Reviewer

6 reviews

Reviews in 5 cities

1 helpful vote

“Good hotel that accommodates kids exceptionally well!”

Reviewed 30 March 2013 via mobile

I've stayed at this hotel 2 nights in November 2012, 6 nights over Christmas 2012 and 4 nights over the Easter long weekend in March 2013. It is perfectly located a step away from the Gateway theatre of Shopping mall. Its rooms have a wide choice, to suit every requirement and individual budget needs. I have had the advantage of... More

Dear Mzansi4Life Thank you for your continued support of our hotel and for posting such a fabulous review on TripAdvisor. I could not agree with you more when it comes to travelling with kids to Protea Hotel Umhlanga Ridge. The nearby Gateway Shopping Mall, Ushaka Marine World and Wavehouse all help to keep the kids occupied. Not to mention the... More

FrancoisV-SA

15 reviews

3 hotel reviews

7 helpful votes

“Clean and simple”

Reviewed 15 March 2013

The hotel is clean, well-priced and in a very convenient location directly opposite the Gateway shopping mall. The service is mediocre and the staff are friendly. There is undercover off street parking and it’s a good option for basic business travel. On the weekend however the shopping centres outside restaurants and bars get very noisy so if you want quiet... More

Dear FrancoisV-SA Thank you for choosing Protea Hotels once again on your travels and sharing your feedback. I am glad to hear that you enjoyed our location near Gateway Shopping Mall, which provides GUESTS with plenty of activities nearby. The STAFF are at the heart of the hotel and I am pleased with the friendly encounters you had. However, I... More

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Protea Hotel Umhlanga Ridge, Umhlanga Rocks Reviews

Protea Hotel Umhlanga Ridge

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