The resort is in a beautiful area, Ballito. The hotel is very nice. I would rate it like an Irish 4Star hotel. I was disappointed with the customer service and they overcharged me too :( I would advise to look at your itemised bill prior to checkout...

The hotel is nothing special - 2-floors bungalows each having app. 8 rooms, reception and restaurant at the separate building where you can get either on foot or by calling an electro car. My room was dark, with used furniture, though clean and cozy. The sink which didn't leak and had to be repaired and the door lock system which... More

We stayed at the Fairmont Zimbali Lodge from the 14 May until the 17 May. It was a quick get away for both us and our girls aged 7 and 11. We had the most amazing trip and felt recharged after just a 3 day stay. The house we stayed in was outstanding. It is huge, spacious and clean. Home... More

Having read previous reviews we were concerned about what we would find on our arrival. Check in was quick and efficient and we were whisked off to our room on a golf buggy. The room itself was a pleasant surprise with plenty of room, large single beds, (very comfortable), a dressing area and a good sized bathroom with bath and... More

The Fairmonth Zimbali Lodge is nothing special. The bathroom had damp on the walls next to the bath. The service was inconsistent. At check in the cost for the accommodation was authorised on my credit card and full payment was deducted at check out. After 4 weeks, I'm still battling to get the "authorised funds" released... I also visited the... More

The natural beauty of the hotel as well as the design and decor is great however the establishment is sorely let down by their pathetic service. It's not just the lack of training or etticut but the apathy and unwillingness to assist. From the bar man who was extremely rude, who we had to walk up to several times just... More

Admittedly the location is absolutly fantastic. No one could argue the natural beauty of the incredible forest, trees, streams and stunning beach. Everything else leaves a lot to be desired. Food was poor, service passable but the worst was the cleanliness and condition of the facilities. We were there for three days and a silver ice bucket with an empty... More

Outstanding location. Worldclass golf course. Top facilities like swimming pools, beach house. Excellent food (especially the gormet breakfast. Staff super friendly and helpfull. Will definately come back.

We stayed two nights here and enjoyed the location in the "middle" of a lush tropical forest. Our room was spacious and comfortable and we enjoyed the view from the balcony. The beautiful infinity pool is an outstanding feature of this hotel. The grounds are beautifully landscaped but unfortunately not all the water falls and water features were working; those... More