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Centurion Lake Hotel Reviews

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Centurion Lake Hotel

4.0 of 5
1001 Lenchen Av North, Centurion 0157, South Africa
Hotel amenities
Centurion Lake Hotel
15 traveller photos
Ranked #6 of 8 hotels in Centurion
3.0 of 5 stars 27 Reviews
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27 reviews from our community

    Trip type
Traveller rating
    0
    9
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Date Rating
Johannesburg
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
“Not worth the Money”
3 of 5 stars Reviewed 18 March 2013

I spent a night there because we had been invited to attend a business function and did not want to have to drive home after the function. Checking in and out was a breeze but I felt that the price charged for the room was excessive for the quality of the establishment and the breakfast the following morning. The rooms... More

Was this review helpful? Yes 1
AndrewvH, General Manager at Centurion Lake Hotel, responded to this review
19 March 2013

Please accept my apologies for the less than average stay you experienced with us, we have resolved the water pressure problem you experienced, our presure pump had balance pumps have been replaced so all going well we should not experience similiar problems. I have spoken to about the breakfast quality and presentation as generally we get very positive feedback on... More

Cape Town Central, South Africa
Senior Contributor
47 reviews 47 reviews
21 hotel reviews
Reviews in 26 cities Reviews in 26 cities
17 helpful votes 17 helpful votes
“Even the facelift cannot hide the rot underneath”
1 of 5 stars Reviewed 17 March 2013

I think at some point this hotel received a facelift, but it was only skin deep. Where to start..... Don't let the name fool you, the lake is more of a cesspool, the 4 start advertised may be short lived. O the positive side, the rooms are big and the breakfast was surprisingly good (I had it in my room).... More

Was this review helpful? Yes 1
AndrewvH, General Manager at Centurion Lake Hotel, responded to this review
19 March 2013

Thank you for your comments on the hotels and its service, I can understand your feeling about the lake and the condition it is in, unfortunately the hotel is not directly invloved with the operation of it, however having said that we do try and play an active role in trying to get it back to its original condition. We... More

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Senior Contributor
23 reviews 23 reviews
7 hotel reviews
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14 helpful votes 14 helpful votes
“If pictures were worth a thousand words”
4 of 5 stars Reviewed 4 February 2013

This hotel is convenient located to the Centurion Mall and on the Centurion Lake. But don't let the picture fool you. The lake is really a sludge pit in dire need of drudging. For anyone who is a mosquito magnet, pick another location. The place is over 20 years old, and while the executive suites may be nice, the regular... More

Was this review helpful? Yes 2
AndrewvH, General Manager at Centurion Lake Hotel, responded to this review
19 March 2013

Thank you for taking the time to comment on the hotel and your experience staying with us. Unfortunately the hotel is doing everything in its power to get the lake back up to its original condition, however we are very reliant on the local council who is responsible for maintining for the lake. The hotel is actively involved in proposals... More

Melbourne
Senior Contributor
44 reviews 44 reviews
10 hotel reviews
Reviews in 18 cities Reviews in 18 cities
18 helpful votes 18 helpful votes
“good location, but a bit tired”
4 of 5 stars Reviewed 31 January 2013

The hotel is well located next to Centurion Mall shopping center, and several restaurants. The pool was very small, and the lake itself full of rubbish. hotel rooms were large, and well furnished. The hotel is starting to look tired, and while we were there, one lift was out of action the whole time.

Was this review helpful? Yes 1
AndrewvH, General Manager at Centurion Lake Hotel, responded to this review
4 February 2013

Thank you for your feedback on your recent stay with us and allowing us to respond. The good news is that the lake has been cleared with the litter and we have also implimented a "green team" project which monitors the lake on a daily basis and ensures that it remains clear of litter. We are in the final stages... More

Perth, Australia
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
“Just OK”
3 of 5 stars Reviewed 27 November 2012

The lake is in dire need of significant civil work - more a swamp and smells bad quite often. The rooms are very dated but clean and come with a comfortable bed. The restaurant serves good food but service is very slow and prices are elevated but still cheap if you compare internationally. For same price I would walk over... More

Was this review helpful? Yes 3
AndrewvH, General Manager at Centurion Lake Hotel, responded to this review
30 November 2012

Dear Gunlbum, Thank you for for feedback on your recent stay with us, the hotel management along with the local business communities are doing everything possible to get the lake back to its former glory, we are in continious discussions with council on ways we can improve the condition. Please accept our aplogies about the service in the restaurant, our... More

South Africa
Senior Contributor
28 reviews 28 reviews
9 hotel reviews
Reviews in 15 cities Reviews in 15 cities
5 helpful votes 5 helpful votes
“Clean , effective service , upmarket and central”
4 of 5 stars Reviewed 26 November 2012

I stayed at the hotel for 2 days , part bussiness and part pleasure. The hotel is very centrally located , close to the Gautrain Centurion station and easy access to the N1 freeway. The huge centurion shopping centre is within walking distance if you feel like it. Good value for money. Just make sure you reserve under roof parking... More

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AndrewvH, General Manager at Centurion Lake Hotel, responded to this review
28 November 2012

Dear RiaanSouthAfrica, Thank you for your comments and feedback with regards to your recent stay with us. Glad to hear that you were happy with the hotel, services and location. I trust my team made you feel welcome and at home and was well looked after. All the best and hope to welcome you back in the not to distant... More

Johannesburg, South Africa
Senior Contributor
23 reviews 23 reviews
9 hotel reviews
Reviews in 7 cities Reviews in 7 cities
8 helpful votes 8 helpful votes
“Too Average”
3 of 5 stars Reviewed 5 November 2012

Well located hotel for central Centurion and Supersport Park. Small but impressive looking reception, with friendly and helpful staff. Rooms are very dated, and in dire need for a serious upgrade. Food on offer very average, but very pricey.

Was this review helpful? Yes 1
AndrewvH, General Manager at Centurion Lake Hotel, responded to this review
12 November 2012

Dear Arno W, Thank you for you comments and feedback on the hotel, great to here that the service and staff were friendly and made you feel welcome. We are currently in the process of upgrading our 2 suites and updating our rooms with new linen, change to the headboard and a complete face lift to our conferernce rooms with... More

Cape Town, South Africa
Contributor
19 reviews 19 reviews
9 hotel reviews
Reviews in 16 cities Reviews in 16 cities
8 helpful votes 8 helpful votes
“Aged, but friendly”
3 of 5 stars Reviewed 24 September 2012

I've stayed in the hotel several times over the past two months and will be staying in the future; I have business with a client located 5 min walk away. In the past few weeks I've noticed improvements - lots of painting going on and the Lake miraculously filled up. The rooms are adequate, but old. Each of the bathrooms... More

Was this review helpful? Yes 2
AndrewvH, General Manager at Centurion Lake Hotel, responded to this review
25 September 2012

Dear Robdotinfo, Thank you for taking the time to comment on the hotel,please accept my apologies for the little niggles that went wrong during your stay, our Food & Beverage department is busy implimenting new menus for both the buffet and a la carte so the next time you're with us you should have a whole new dining experience. As... More

Abu Dhabi, United Arab Emirates
Top Contributor
77 reviews 77 reviews
25 hotel reviews
Reviews in 31 cities Reviews in 31 cities
36 helpful votes 36 helpful votes
“Average and aging...”
3 of 5 stars Reviewed 13 September 2012

Not a bad place to stay, and have stayed several times on business, and will probably go back. Location is very convenient and handy for the Gautrain, and is well-known locally. Rooms are OK but a bit tired, and the hotel in general is looking a little dated - but not terrible. The staff are very friendly and helpful and... More

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See 3 more reviews by Voight-Kampf for Centurion
AndrewvH, General Manager at Centurion Lake Hotel, responded to this review
17 September 2012

Thank you for your comments on your recent stay at the Centurion Lake Hotel, just to give you a bit of an update, we have recently introduced our new a la carte menus and have made some significant changes to our buffet menu to incorporate our diverse clents needs. The lake is on the last stages of been fixe, however... More

Pretoria, South Africa
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
6 helpful votes 6 helpful votes
“Worst place ever - Horrible Service”
1 of 5 stars Reviewed 28 August 2012

It was my sister's birthday and we as a family decided to go for dinner at this hotel. She called and made the reservation 3 days prior to our arrival for 18:30. On the day of her birthday when we arrived at the hotel's restaurant we were told that there was no reservation made. Instead we were asked if we... More

Was this review helpful? Yes 1
AndrewvH, General Manager at Centurion Lake Hotel, responded to this review
3 September 2012

Dear CelesteC, Thank you for your comments, unfortunately not the very best review on our Restaurant. I have instructed my Food & Beverage Department to re-look at how we manage our restaurant and ensure that we do everything possible to improve on our service and standard. Please accept my apologies Yours Sincerely Andrew van Hasselt General Manager Centuriojn Lake Hotel More

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Additional Information about Centurion Lake Hotel

Address: 1001 Lenchen Av North, Centurion 0157, South Africa
Region: South Africa > Gauteng > Centurion
Amenities:
Bar/Lounge Business Centre Fitness Centre Free Breakfast Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #6 of 8 hotels in Centurion
Price range (per night): S$199 - 275
Hotel Class:4 star (4*)
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Centurion Lake Hotel
1001 Lenchen Av North
Centurion 0157
South Africa
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This needs cleaned, but certain it is not the hotel's responsibility. White ducks came to visit for a day Front of hotel View from the room
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