This hotel is a great family stop over between camps wouldn't reccommed staying here for too long but great stop over place. Lots for young kids to do the staff are very helpfull and go out of there way to please their guests. We were very looked after on arriving up until. The time we left. The security of the... More

If one has the good fortune to make a stopover in Sun City, then for sheer over the top indulgence you cannot do any better than organise a stay at the Palace in The Lost City. There is nothing subtle about the hotel but if you are seeking a level of service combined with quality in Accomodation , food and... More

We had the absoloute pleasure of spending two nights at The Palace of the Lost City at the end of April . The Hotel is opulent with beautifully maintained gardens and pool areas . Rooms are large and possibly bathrooms seem a little dated but this may be the look the creators went for. Service is outstanding , from the... More

I too had a expected more from this resort, we found it at first a long distance from the airport and in the middle of no where. We had cash stolen from our room, found the staff when we left a tip nearly fought over it! Found it intimidating. Roms were dated, no towel were supplied for the watermark ans... More

Maybe we were lucky, but we got upgraded for no reason we knew, and our rooms were spectacular. This place is gorgeous. We had only a brief stay but there is tons to do on the resort and nearby. The safari in the Pilanesberg Nat'l Park was awesome. Golf with baboons, interesting. The service was more than wonderful. I'd return... More

what a place - right from the get go when you walk in to the hotel you get a Kings Welcome. The architecture, the location, the restaurants, the food, the swimming pool, the amenities, everything is King size - and Royal. The breakfast spread is one of the best that we have had so far. All the staff treat you... More

I was completely gob smacked by your personal touch, the professionalism of all your staff and the quality of service including at porter level. The breakfast at The Palace is world class. Sabrina – your personal gesture to source me the correct cable for my hard drive from your house late at night was beyond expectations. Nico – your warmth... More

From the moment you step out of your car in the driveway you are made to feel welcome and special by friendly and capable staff. The staff were all most helpful and professional. They went about their jobs with pride and joy. The service and facilities at the resort were all of the highest standard. There is a feeling of... More

we had lovely time and it looked like a real castle with its beautiful earia