Taj Cape Town (South Africa): See 353 Hotel Reviews and 325 Photos

Also Known As:: Taj Cape Town Hotel Cape Town Central; Taj Cape Town Hotel; Taj Cape Town South Africa

Address: Wale Street, Cape Town Central 8001, South Africa

Region: South Africa > Western Cape > Cape Town > Cape Town Central

Amenities:

Business Centre Fitness Centre Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access

Hotel Style:

#6 Business Hotels in Cape Town Central

#19 Romantic Hotels in Cape Town Central

#25 Luxury Hotels in Cape Town Central

#27 Family Hotels in Cape Town Central

Price range (per night): S$176 - 421

Hotel Class:5 star (5*)

Official Description (provided by the hotel):: A modern-day landmark in the historic heart of the city, Taj Cape Town blends contemporary elegance and old-world charm in an unforgettable experience. The hotel will continue to uphold the traditions of unparalleled luxury and impeccable service that, for over a century, have been the hallmarks of Taj Hotels Resorts and Palaces. ... more less

Reservation Options:: TripAdvisor is proud to partner with Booking.com, Expedia, Cheap Tickets, Travelocity, Agoda, Venere, Amex, LHW, Otel, Priceline, Hotels.com, Tingo and HotelsClick so you can book your Taj Cape Town reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.

Dario M

Basel, Switzerland

Reviewer

3 reviews

3 hotel reviews

Reviews in 2 cities

“Great Hotel with a amazing restaurant called Bombay Brassier”

Reviewed 18 June 2013 NEW

I stayed during 6 days and I had an overall great stay. When I arrived at the Hotel to check in the receptionist a tall lady was very very nice and always with a beautiful smile. I booked this Hotel without breakfast but she said that I of course will have breakfast included. She showed me my room which had... More

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shulagna

Mumbai, Maharashtra, India

1 review

1 helpful vote

“Taj Cape Town - A memorable experience !”

Reviewed 16 June 2013 NEW

The Taj Cape Town is a wonderfully centrally located hotel -just 15 mins away from the Table Mountains and 5 mins from the waterfront. The hotel has excellent staff who are so well trained and efficient that you just cant help but praise them. Personalised attention was given to me for any cuisine that i chose as i am allergic... More

Was this review helpful? Yes 1

Dear Shulaga Thank you so much for your wonderful feedback. We will certainly pass this on to the team, and those mentioned will be nominated for our internal Stars programme. You can be assured that we strive to make every guest's stay a memorable experience. We certainly look forward to welcoming you and the family back to Taj Cape Town.... More

Ebzzz

Cape Town Central, South Africa

Senior Contributor

22 reviews

7 hotel reviews

Reviews in 12 cities

6 helpful votes

“Great Hotel in Heart of City”

Reviewed 14 June 2013 NEW

We enjoyed a great stay at the Taj. The rooms were comfortable, clean and had a great charm. The dining options are wonderful. The breakfast was really good and I particularly enjoyed some of the authentic Indian breakfast options available together with usual continental breakfast. The overall service was really good, but we just had a small issue on arrival... More

See 5 more reviews by Ebzzz for Cape Town Central

Dear Valued Guest Thank you so much for your feedback, which we appreciate. We are sorry that the Car Valet was a small problem. We are constantly looking at ways to improve on the service delivery in this area. Regrettably at the time you arrived, there had been an influx, which resulted in a backlog of cars being taken and... More

CBEB1

Boston, Massachusetts

25 reviews

24 hotel reviews

Reviews in 19 cities

25 helpful votes

“Great hotel - only one flaw”

Reviewed 5 June 2013

Overall we had a great stay at the Taj. The rooms were fantastic, spacious, in great shape and very clean. The breakfast included was outstanding. While we were there, they were experiencing some issues with their Wifi provider and we had to continually visit the front desk to get a new code, but this was not a big deal. Our... More

Was this review helpful? Yes 4

Dear Valued Guest Thank you for your feedback. Firstly please allow me to extend my sincere apologies for the way in which our Front Desk Agent dealt with you on check in. There is no room for this sort of attitude and you can be assured that the team have been addressed on this. We certainly look forward to welcoming... More

Fatimads

Senior Reviewer

6 reviews

4 hotel reviews

Reviews in 6 cities

“Fabulous”

Reviewed 2 June 2013

This hotel has a certain charm. Located in the centre of town and easy to access restaurants and entertainment by walking. The downfall for me was the lack of customer service especially from the receptionist on duty during the day. She was aloof and non interested in assisting me with my request. Housekeeping was Also late at cleaning room. (After... More

Dear Fatima Thank you for your contribution on Tripadvisor. It is important that we get this feedback, so we can measure on our service delivery. Please accept my sincere apologies for the lack of interest shown by our Front Desk Agent. You can be assured that this has been addressed with the entire team to ensure the true Taj welcome... More

ElizabethKualaLumpur

Kuala Lumpur, Malaysia

26 reviews

15 hotel reviews

Reviews in 16 cities

17 helpful votes

“Fantastic Location”

We just recently stayed at the Taj Cape Town and had a great experience there. When we were looking to book our trip, we contemplated the V&A waterfront area and heritage area and I definitely think we chose correctly. The Company Gardens are right across the street and you can walk anywhere from the hotel to all the places of... More

Dear Elizabeth Thank you for your feedback posted on Tripadvisor. We are pleased to learn that you had enjoyed your stay with us and the evening meals at Doppio. It is a pity you did not try our Bombay Brasserie restaurant, which has won many awards and the new offering in our Mint Restaurant. We certainly look forward to welcoming... More

Jay H

Kenilworth, South Africa

Contributor

16 reviews

Reviews in 4 cities

“Luxurious room, disappointing food”

Reviewed 31 May 2013

Centrally placed, Taj Cape Town has mountain views and is slap next door to the Cathedral, Houses of Parliament and Long Street is round the corner with all its bookshops and antiques. My room was superb, full of comforting details, splendid bed, great view, luxury TV. Service everywhere was friendly and helpful. But their Mint restaurant was a disappointment: more... More

See 12 more reviews by Jay H for Cape Town Central

Dear Jay Thank you so much for your contribution to Tripadvisor. We are sorry to learn that your experience of our Mint restaurant was not what you had anticipated. I have shared your comments with my Food and Beverage Director, Mr Willem du Toit, and would like to invite you to make contact with him. We welcome the opportunity to... More

Jill A

Tarzana

4 reviews

5 helpful votes

“Elegance in the heart of the city”

Reviewed 28 May 2013

We were very pleased with our stay at the Taj. Having never been to S. Africa, we had to rely on the travel agent to make sure our discriminating tastes were met. The hotel was a short drive from the airport and we were a bit concerned about it being in the heart of the city (we usually prefer to... More

Dear Jill A Thank you for your feedback. It is certainly heart warming to learn that we have changed your perception of the "heart of the City" . We hope that we will have the opportunity to welcome you back to Cape Town and in particular Taj Cape Town, in the near future. Kind regards Michael Pownall General Manager More

brightspark_11

CapeTown

2 helpful votes

“Amazing experience!”

My husband and I spent an amazing day and night at the Taj using our Taj Taste Club membership. Expecting that our experience would be less than perfect as we were receiving a whole bunch of freebies, we may have lowered our expectations and were therefore bowled over with the wonderful treatment from the minute we checked our bags in... More

Dear Valued Guest Thank you so much for your feedback. Tripadvisor is an important for us to gauge our service delivery. We will certainly share your comments with the entire team. As a member of Taste By Taj, we look forward to welcoming you back to Taj Cape Town. Kind regards Michael Pownall General Manager More

tomas2shoes

Sunset Beach

3 helpful votes

“Watch Your Cash”

Reviewed 24 May 2013

We accidentally left the safe open one day and on return found US$700 in cash missing. The security at the hotel took our report and promised "we will know who was in the room by the electronic key log", all people would "undergo lie detector tests", we "would be reimbursed when they got the thief" and "feedback will be provided... More

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Taj Cape Town, South Africa Reviews

Taj Cape Town

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