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The Westin Cape Town

5.0 of 5
Lower Long Street | Convention Square, Cape Town Central 8000, South Africa (Formerly Arabella Sheraton Grand Hotel)
Hotel amenities
The Westin Cape Town
Ranked #26 of 121 hotels in Cape Town Central
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874 reviews from our community

Traveller rating
    517
    262
    60
    20
    15
See reviews for
Families
85
 
Couples
326
 
Solo
78
 
Business
248
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Chicago, Illinois
Contributor
11 reviews 11 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 21 May 2013 NEW

We stayed in one of the suites at the Westin. Our room was very spacious, modern, and comfortable. I was a little nervous about the bathrooms based on the online pictures posted by other reviewers but our bathroom was very large and luxurious and included separate toilet, large 2 person shower, and a soak tub. We had great views of... More

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Atlanta, Georgia
Senior Contributor
28 reviews 28 reviews
12 hotel reviews
Reviews in 16 cities Reviews in 16 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 21 May 2013 NEW

excellent hotel for business and found it wonderful for our personal and tourism needs too. very attractive decor and terrific location for view of Table Mt and water and getting to waterfront convenient via free shuttle. staff friendly and helpful. Only complaint service consistently poor at expansive breakfast buffet, probably due to large number of people.

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San Francisco, California
Senior Reviewer
8 reviews 8 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 18 May 2013 NEW

The hotel was perfect. The decor, the design, the staff, the buffet beakfasts, the rooms were all outstanding. My ample- sized room had a view of Table Mountain and water. Beds are superb. While the location appealed to business travelers as it's across the street from the convention center, it's also is an excellent hotel for the traveler. It's located... More

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The_Westin_Cape_Town, General Manager at The Westin Cape Town, responded to this review
20 May 2013

Dear Susan R Thank you for your positive review of our hotel. We are very happy to know you enjoyed your stay with us at the Westin Cape Town and look forward to having you stay with us again. SuperFoodsRx® menu •SuperFoods dishes powerfully pair whole foods to boost their flavors and their benefits. SuperFoods include fruits, vegetables, grains and... More

Mumbai, India
Contributor
15 reviews 15 reviews
15 hotel reviews
Reviews in 13 cities Reviews in 13 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 17 May 2013 NEW

An awesome hotel to explore the Cape Region. Great view of the harbour and Table Mountain from the rooms. A superb spa facility at the hotel. Free shuttle service round the clock to V&A waterfront makes it extra special. Full buffet breakfast caters to needs of all International tourists.

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The_Westin_Cape_Town, General Manager at The Westin Cape Town, responded to this review
20 May 2013

Dear MahipVyas Thank you for your feedback and taking the time to post your comments. We are delighted to hear you enjoyed your stay with us at the Westin Cape Town. Thank you for choosing the Westin and we do hope to see you again very soon when next you travel to Cape Town. The Westin Essense At Westin, everything... More

Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed 15 May 2013

The hotel was centrally located with a perfect view of the table mountains. The hotel offered free shuttle service to the va waterfront every 15 mins. The staff were polite and helpful and the buffet breakfast was very good

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The_Westin_Cape_Town, General Manager at The Westin Cape Town, responded to this review
20 May 2013

Dear mk1bykunbi Thank you very much for the positive review of our hotel. We are happy to hear you enjoyed your stay with us at the Westin Capw Town and hope to welcome you again when next your travels take you to Cape Town. Signature Heavenly® Programs Guests enjoy an amazingly restful night’s sleep, which revitalizes the body and brain.... More

Brooklyn, New York
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 13 May 2013

The Westin is a great hotel in Cape Town at the end of Long Street and close to V &A Waterfront. If driving, it is also in a convenient location to the N1 and major roadways. Free wifi, cheap parking and an incredible breakfast buffet. The gym is modern and has views of the Waterfront. I only wish I had... More

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The_Westin_Cape_Town, General Manager at The Westin Cape Town, responded to this review
15 May 2013

Dear wvinbrooklyn Thank you for your feedback and taking the time to post your comments. We were delighted to hear you enjoyed your stay with us and we hope to welcome you again when next your travels take you to Cape Town. • To help you pack light and stay fit, we now offer New Balance® shoes and clothing for... More

Leesburg, Virginia
Senior Contributor
24 reviews 24 reviews
8 hotel reviews
Reviews in 15 cities Reviews in 15 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 13 May 2013

My wife and I stayed at the Westin Cape Town on Friday through Monday using Starwood points. We had an executive suite (838) and access to the lounge on the 19th floor. The staff was very hospitable and friendly. The hotel is modern and clean. We did not eat in any of the restaurants except the executive lounge and found... More

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See 3 more reviews by Richard N for Cape Town Central
The_Westin_Cape_Town, General Manager at The Westin Cape Town, responded to this review
15 May 2013

Dear Richard N Thank you for your positive review of our hotel. We are very happy to hear you enjoyed your stay with us at the Westin Cape Town and we hope to welcome you again when next your travels take you to Cape Town. The Westin Difference The Westin Difference makes healthful choices irresistibly appealing – offering innovative programs... More

Hong Kong, China
Senior Contributor
37 reviews 37 reviews
13 hotel reviews
Reviews in 17 cities Reviews in 17 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 10 May 2013 via mobile

Stayed here during the WEF, Africa. Good rooms, decent gym, good breakfast. Large comfortable bed, large full-facility bathrooms, good closet space etc. only irritation was that wall-plugs were scarce or not proximate to the work desk. Don't understand why business hotels don't pick up on this? The service at the hotel was good - from getting stuff scanned, and couriered... More

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See 3 more reviews by BloDaJo for Cape Town Central
The_Westin_Cape_Town, General Manager at The Westin Cape Town, responded to this review
13 May 2013

Dear BloDaJo Thank you for your positive review of our hotel. We are very happy to hear you enjoyed your stay with us at the Westin Cape Town and hope to welcome you again when next your travels take you to Cape Town. • To help you pack light and stay fit, we now offer New Balance® shoes and clothing... More

London, United Kingdom
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 10 May 2013

We had zero expectations of this hotel, thinking it would be a bland "executive" hotel as it is attached to a convention centre. So we were very pleasantly surprised that it was really enjoyable. Very friendly staff, lovely lobby, great view of the coast from our big room (nice bathroom) on the 17th floor and an even better one from... More

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The_Westin_Cape_Town, General Manager at The Westin Cape Town, responded to this review
13 May 2013

Dear Sqwyf We were delighted to hear you enjoyed your stay with us at the Westin Cape Town. We are very happy to hear that your children had a great time as well and we do hope to have you stay with us again, should your travels take you to Cape Town in the near future. Make a green choice... More

Kuala Lumpur, Malaysia
Contributor
13 reviews 13 reviews
8 hotel reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 9 May 2013

I stayed here on a company trip in July 2012. i decided to write a review because it was so memorable. All i would like to say that the trip was wonderful as the hotel was a really good choice. It has a great restaurant, fully furnished fitness room, scrumptious breakfast, excellent staff, value for money and a great location.... More

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The_Westin_Cape_Town, General Manager at The Westin Cape Town, responded to this review
13 May 2013

Dear Muzzil Thank you for your positive review of our hotel. We were very happy to hear you enjoyed your stay with us at the Westin Cape Town and we hope to welcome you again when next your travels take you to Cape Town. Starwood Preferred Guest Westin is proud to be part of the Starwood Preferred Guest (SPG) program,... More

 
 
The Westin Cape Town
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Additional Information about The Westin Cape Town

Also Known As:
The Westin Cape Town Hotel Cape Town Central
The Westin Cape Town Hotel
Westin Cape Town
Cape Town Westin
The Westin Cape Town South Africa
Address: Lower Long Street | Convention Square, Cape Town Central 8000, South Africa (Formerly Arabella Sheraton Grand Hotel)
Region: South Africa > Western Cape > Cape Town > Cape Town Central
Amenities:
Bar/Lounge Business Centre Fitness Centre Free High-Speed Internet Children Activities Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#7 Business Hotels in Cape Town Central
#10 Family Hotels in Cape Town Central
#23 Luxury Hotels in Cape Town Central
Price range (per night): S$184 - 454
Hotel Class:5 star (5*)
Official Description (provided by the hotel):
Set in one of the most popular destinations in the world, at the gateway to the historic V&A Waterfront, The Westin Grand Cape Town Arabella Quays is only minutes away from excellent shopping, vibrant city night life, historical monuments and museums, iconic Table Mountain, and the pristine beaches of Clifton and Camps Bay. The hotel offers unlimited complimentary shuttle transfers to the V&A Waterfront. ... more   less 
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The Westin Cape Town
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