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All 28 Knysna hotels »

Protea Hotel Knysna Quays

4.0 of 5
Waterfront Drive, Knysna 6570, South Africa
Hotel amenities
Protea Hotel Knysna Quays
Professional photos
46 traveller photos
Ranked #14 of 28 hotels in Knysna
4.0 of 5 stars 126 Reviews
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126 reviews from our community

What travellers say about this hotel
  • “Friendly and helpful” (5)
  • “Great location” (4)
  • “Free internet” (3)
Traveller rating
    34
    58
    25
    4
    5
Only show reviews for Family (20) | Couples (65) | Business (1)
Date Rating
Sao Paulo, SP
Senior Reviewer
6 reviews 6 reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
“Protea Hotel - nice”
5 of 5 stars Reviewed 19 May 2012

Very good. I recomend the Protea to stay at the center of the city, with a nice view of the knysna lagoon

Was this review helpful? Yes
Paul Fielder, General Manager at Protea Hotel Knysna Quays, responded to this review
25 May 2012

Dear RodrigoH Thank you for your words of appreciation on the TripAdvisor review that you completed after your recent stay with us. It was our pleasure to accommodate you, and your interest and loyalty are truly invaluable to us. Please feel free to contact me personally for any assistance you may require from our side in future. We look forward... More

Cape Town
Contributor
12 reviews 12 reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
“My favourite Protea Hotel by far”
4 of 5 stars Reviewed 6 May 2012

Have stayed at the Protea Knyna Quays many times. We've had problems in the past but I'm very pleased to say this was a perfect overnight stay. Excellent location at the Knysna Lagoon. Lots of lovely restaurants and shops to explore. Good sized rooms with two double beds. Bathroom consists of both a bath and shower which is nice. Breakfast... More

Was this review helpful? Yes
See 2 more reviews by JWCT for Knysna
Paul Fielder, General Manager at Protea Hotel Knysna Quays, responded to this review
7 May 2012

Dear JWCT Wow, what a great way to start the week! Thank you for your words of appreciation on TripAdvisor that you completed after your recent stay at our hotel. We are delighted to receive your compliments and I will certainly congratulate my STAFF for their outstanding service. It was our pleasure to accommodate you, and your interest and loyalty... More

North Staffs
Senior Reviewer
9 reviews 9 reviews
Reviews in 9 cities Reviews in 9 cities
15 helpful votes 15 helpful votes
“Waterfront location with stunning views across the lagoon”
4 of 5 stars Reviewed 24 April 2012

Typical holiday hotel. Average sized room, fairly well appointed but great location just yards back from the lagoon. Touristy (as you would expect) and nothing exceptional but standards high in terms of food, cleanliness and service. Secure parking (charged). Very covenient for local restaurants and the town, which has a good selection of interesting eateries.

Was this review helpful? Yes
Paul Fielder, General Manager at Protea Hotel Knysna Quays, responded to this review
26 April 2012

Dear oliveboy123 Thank you for taking the time to complete a review on TripAdvisor and to write down your additional positive feedback after your recent stay with us at Protea Hotel Knysna Quays. I am delighted to hear that the STAFF were so friendly and efficient. Your commendations are highly valued, and I wish to assure you that we have... More

London, United Kingdom
Contributor
14 reviews 14 reviews
Reviews in 9 cities Reviews in 9 cities
6 helpful votes 6 helpful votes
“Ideal location, awesome breakfasts!”
4 of 5 stars Reviewed 23 April 2012
1
person found this review helpful

Ideal location, right on the waterfront. Clean, well equipped rooms, helpful staff and amazing breakfast spread. Pool outside was clean and good. Everything you require is close by.

Was this review helpful? Yes
Paul Fielder, General Manager at Protea Hotel Knysna Quays, responded to this review
24 April 2012

Dear ColinOliver Thank you for your words of appreciation on TripAdvisor after your recent stay at Protea Hotel Knysna Quays. We are delighted to receive your compliments and we will certainly congratulate the STAFF for their exemplary service. It was our pleasure to accommodate you, and your interest and loyalty are truly invaluable to us. Please feel free to contact... More

München
Contributor
14 reviews 14 reviews
Reviews in 9 cities Reviews in 9 cities
1 helpful vote 1 helpful vote
“Good hotel, great location”
4 of 5 stars Reviewed 21 April 2012

The room was very good, a little bit too loud during the night and early morning hours. Breakfast was very good. Staff was friendly.

Was this review helpful? Yes
Paul Fielder, General Manager at Protea Hotel Knysna Quays, responded to this review
23 April 2012

Dear DebbieOrla Thank you for completing a review on TripAdvisor after your recent stay with us. We rely on GUEST feedback to determine both the positive and negative aspects of our hotel and to improve wherever possible. Your interest and concern are therefore extremely valuable to us, and we hope that you will be staying with us again soon. We... More

Broughty ferry
Contributor
13 reviews 13 reviews
Reviews in 13 cities Reviews in 13 cities
4 helpful votes 4 helpful votes
“Nice comfortable hotel”
4 of 5 stars Reviewed 14 April 2012

Great location-we had a room looking out onto the marina which was lovely. Hotel close to centre and had all you required. Very Leased with it.

Was this review helpful? Yes
Paul Fielder, General Manager at Protea Hotel Knysna Quays, responded to this review
24 April 2012

Dear Huddersfielddermot Thank you for taking the time to complete a review on TripAdvisor and to write down your additional positive feedback after your recent stay with us at Protea Hotel Knysna Quays. GUEST feedback is imperative for us to ensure that we are meeting and exceeding our GUESTS’ expectations. Your comments are therefore much appreciated, and we hope to... More

Dunedin, New Zealand
Senior Contributor
24 reviews 24 reviews
Reviews in 11 cities Reviews in 11 cities
6 helpful votes 6 helpful votes
“ANOTHER DIVINE PLACE TO STAY”
5 of 5 stars Reviewed 9 April 2012

Second visit - hope to make it again - it was a lovely place to stay, site amazing with being so close to the waterfront. The scene outside the unit was great, pity I couldn't stay longer just to enjoy the ambience. Staff great. Hotel well run. Recommended to all groups

Was this review helpful? Yes
See 2 more reviews by MrsJenNZ for Knysna
Paul Fielder, General Manager at Protea Hotel Knysna Quays, responded to this review
13 April 2012

Dear MrsJenNZ GUESTS' perceptions of the service they receive whilst staying with Protea Hotel Knysna Quays is the only true yardstick we have for measuring whether or not we have met their expectations. I should, therefore, like to thank you for taking the time to complete a review on TripAdvisor after your recent stay with us, and to assure you... More

Sursee, Switzerland
Senior Reviewer
6 reviews 6 reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
“Top Hotel”
5 of 5 stars Reviewed 5 April 2012

During our 3 Weeks Holiday we spent 4 nights in the Protea Knysna. We had a lagoon overlooking room. The beds have been just perfect. We enjoyed very much the good location. The breakfast was excellent; actually one of the best on our 3 week trip trough South Africa. The staff, was very friendly. We can recommend this hotel.

Was this review helpful? Yes
Paul Fielder, General Manager at Protea Hotel Knysna Quays, responded to this review
7 April 2012

Dear Hubert B Thank you for your words of appreciation on TripAdvisor that you completed after your recent stay at Protea Hotel Knysna Quays. We are delighted to receive your compliments and we will certainly congratulate the STAFF for their exemplary service. It was our pleasure to accommodate you, and your interest and loyalty are truly invaluable to us. Please... More

uk
Top Contributor
65 reviews 65 reviews
Reviews in 52 cities Reviews in 52 cities
80 helpful votes 80 helpful votes
“Good hotel, good location.”
4 of 5 stars Reviewed 4 April 2012

Great location right on the waterfront, close to restaurants and shops in the waterfront area as well as the river tours which depart from here. Our room, facing the river, was a good size with a nice bathroom. Well appointed and everywhere really clean. We also faced the hotel pool (very nice and a good size) – but it was... More

Was this review helpful? Yes
Paul Fielder, General Manager at Protea Hotel Knysna Quays, responded to this review
7 April 2012

Dear severus Thank you for completing a review on TripAdvisor after your stay with us. We rely on GUEST feedback to determine both the positive and negative aspects of our hotel and to improve wherever possible. Your interest and concern are therefore extremely valuable to us, and we hope that you will be staying with us again soon. We should... More

Grantham, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
“Beautiful hotel in great location”
5 of 5 stars Reviewed 4 April 2012

I loved this hotel, good facilities and a great location. Knysna is a lovely town and the hotel is a in a great place.

Was this review helpful? Yes
Paul Fielder, General Manager at Protea Hotel Knysna Quays, responded to this review
7 April 2012

Dear 1wozza Thank you for your online review on TripAdvisor. We were delighted to receive your commendations about the Protea Hotel Knysna Quays. Please be assured that I will congratulate my TEAM for doing a great job! Thank you for choosing to stay at Protea Hotel Knysna Quays and we look forward to welcoming you back again soon. Please do... More

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Additional Information about Protea Hotel Knysna Quays

  • Protea Hotel Knysna
Address: Waterfront Drive, Knysna 6570, South Africa
Price range (per night):* S$148 - 363

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Protea Hotel Knysna Quays
Waterfront Drive
Knysna 6570
South Africa
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