I am a frequent traveller and the staff at this hotel is the rudest I have ever encountered on a trip. I just wanted to warn others of our terrible experience that we had - the staff practically made being rude an art form. We have status with Sheraton and were on club level floor. And even so - when... More

The location isn't great. It is 20-25 pesos cab ride away from the nearest tourist spot- the recoleta cemetery. Nothing else seemed walkable except the San Martin Plaza (which really has nothing!). Also the traffic around the hotel was unbelievable. The concierge in this hotel is terrible. One guy broke my suitcase handle (which impacted the rest of my flights... More

This is a standard Sheraton: very good service, comfortable bed, nice breakfast (especially if you can get it for free). The location is very central with the Buquebus ferry terminal within 15 mins walk. The only down side was the surprisingly poor sound insulation. On the 23rd floor all the traffic noise from below was very audible.

This hotel is in a convenient location with the waterfront a short distance, lots of shops, restaurants within a few blocks and the train station across the street. The rooms are well appointed and comfortable. I had no problems with this hotel at all. If you're comparing it to the Hilton, then the Hilton is a better hotel. The Sheraton... More

Sorry Sheraton! The hotel is perfectly situated in Buenos Aries but it is very hectic and crowded. Compared to the Hilton Hotel, Buenos Aries, it is a far second. I stayed at the concierge level at both hotels and the Hilton's Lounge is far superior to the much smaller Sheraton Lounge. The Hilton has great views of the Pink Palace... More

Ok hotel, can't find anything wrong. Business oriented , good location. Would not stay there in holidays. It is 4 stars at mat, not more. Some rooms have nice views of river. Food in cafe acceptable. Catering good, staff was attentive and made sure everything went smoothly.

This hotel is comfortable and can work for the business traveler. Rooms were clean and bed was comfortable. The shower however was broken in the water pressure was very low. I was only there for one night so I did not have a chance to request that it be fixed. The Internet was also very slow with upload and download... More

I'm not one for complaining but I really don't have many good things to say about this hotel. Staff are pleasant and the room is fine with an extremely comfortable bed but decor is shabby in all areas of the hotel, my toilet is blocked, there is no robe or slippers, the indoor pool is small, heated like a bath... More

Stayed here whilst visiting B.A. for the Superclasico. Ideal location in the centre of town therefore easy to navigate around the city. Excellent staff and amenities, a place I would recommend to others.