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All 434 Buenos Aires hotels

Sheraton Buenos Aires Hotel & Convention Center

4.5 of 5
San Martin 1225/1275, Buenos Aires 1104, Argentina
Hotel amenities
Sheraton Buenos Aires Hotel & Convention Center
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453 reviews from our community

Traveller rating
    96
    180
    125
    36
    16
See reviews for
Families
48
 
Couples
108
 
Solo
40
 
Business
191
 
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Contributor
16 reviews 16 reviews
Reviews in 8 cities Reviews in 8 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 9 June 2013 via mobile

This was my third time staying here. I used to prefer the Marriott but it is not as convenient to the Puerto Madero restaurants as the Sheraton. Club level rooms are comfortable and clean. I had a great view of the port with tall ships and ferry traffic. The hotel ha a very active lounge in the lobby.

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Yanina C, Manager at Sheraton Buenos Aires Hotel & Convention Center, responded to this review
10 June 2013

Thank you very much for your feedback! We are glad to hear that your stay with us was a pleasant one. Thanks for the loyalty to our brand. We hope to have you with us again. More

New York City, New York
1 review
1 of 5 stars Reviewed 4 June 2013

I am a frequent traveller and the staff at this hotel is the rudest I have ever encountered on a trip. I just wanted to warn others of our terrible experience that we had - the staff practically made being rude an art form. We have status with Sheraton and were on club level floor. And even so - when... More

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Yanina C, Manager at Sheraton Buenos Aires Hotel & Convention Center, responded to this review
6 June 2013

Dear Guest, First off all, I would like to apologize for the bad experienced you had at Sheraton Buenos Aires. We failed to provide you with a proper solution to the matters and we are very sorry about this. Rest assured you that we are going to take measures in order not to be repeated again. It has been a... More

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Boulder, Colorado
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 June 2013

The location isn't great. It is 20-25 pesos cab ride away from the nearest tourist spot- the recoleta cemetery. Nothing else seemed walkable except the San Martin Plaza (which really has nothing!). Also the traffic around the hotel was unbelievable. The concierge in this hotel is terrible. One guy broke my suitcase handle (which impacted the rest of my flights... More

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See 3 more reviews by A J for Buenos Aires
Yanina C, Manager at Sheraton Buenos Aires Hotel & Convention Center, responded to this review
3 June 2013

First of all I would like to thank you for choosing our hotel for your last stay in Buenos Aires, also we would like to take this opportunity to thank you for taking part of your valuable time in letting us know your comments about the service issues you met during your last stay at the Sheraton Buenos Aires Hotel... More

Contributor
14 reviews 14 reviews
10 hotel reviews
Reviews in 9 cities Reviews in 9 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 June 2013

This is a standard Sheraton: very good service, comfortable bed, nice breakfast (especially if you can get it for free). The location is very central with the Buquebus ferry terminal within 15 mins walk. The only down side was the surprisingly poor sound insulation. On the 23rd floor all the traffic noise from below was very audible.

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Yanina C, Manager at Sheraton Buenos Aires Hotel & Convention Center, responded to this review
3 June 2013

Thanks very much for shearing your experience with us. We are very glad to know that you have enjoyed our services and you have had a wonderful stay. We hope to see you soon. More

Montgomery, Texas
Senior Contributor
25 reviews 25 reviews
14 hotel reviews
Reviews in 16 cities Reviews in 16 cities
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 28 May 2013

This hotel is in a convenient location with the waterfront a short distance, lots of shops, restaurants within a few blocks and the train station across the street. The rooms are well appointed and comfortable. I had no problems with this hotel at all. If you're comparing it to the Hilton, then the Hilton is a better hotel. The Sheraton... More

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Yanina C, Manager at Sheraton Buenos Aires Hotel & Convention Center, responded to this review
30 May 2013

We were delighted to hear that you had a wonderful stay with us at Sheraton. It was nice to hear that you have enjoyed all our facilities. Thank you so much for staying with us and we hope to see you in a near future. More

Daytona Beach, FL
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 27 May 2013

Sorry Sheraton! The hotel is perfectly situated in Buenos Aries but it is very hectic and crowded. Compared to the Hilton Hotel, Buenos Aries, it is a far second. I stayed at the concierge level at both hotels and the Hilton's Lounge is far superior to the much smaller Sheraton Lounge. The Hilton has great views of the Pink Palace... More

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Yanina C, Manager at Sheraton Buenos Aires Hotel & Convention Center, responded to this review
28 May 2013

Thank you very much for your feedback! We really appreciate you have shared your experience with us. More

Senior Contributor
44 reviews 44 reviews
13 hotel reviews
Reviews in 26 cities Reviews in 26 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 26 May 2013 via mobile

Ok hotel, can't find anything wrong. Business oriented , good location. Would not stay there in holidays. It is 4 stars at mat, not more. Some rooms have nice views of river. Food in cafe acceptable. Catering good, staff was attentive and made sure everything went smoothly.

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Yanina C, Manager at Sheraton Buenos Aires Hotel & Convention Center, responded to this review
28 May 2013

Thanks very much for all of your comments. We really appreciate them. We hope to have you with us again. More

Senior Contributor
21 reviews 21 reviews
4 hotel reviews
Reviews in 12 cities Reviews in 12 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 26 May 2013 via mobile

This hotel is comfortable and can work for the business traveler. Rooms were clean and bed was comfortable. The shower however was broken in the water pressure was very low. I was only there for one night so I did not have a chance to request that it be fixed. The Internet was also very slow with upload and download... More

Was this review helpful? Yes 1
Yanina C, Manager at Sheraton Buenos Aires Hotel & Convention Center, responded to this review
28 May 2013

Thank you very much for your feedback! We are glad to hear that your stay with us was a pleasant one. We are sorry for the inconveniences in the bathroom and with the internet. We hope to have you with us again. More

London, United Kingdom
Top Contributor
119 reviews 119 reviews
17 hotel reviews
Reviews in 12 cities Reviews in 12 cities
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 23 May 2013

I'm not one for complaining but I really don't have many good things to say about this hotel. Staff are pleasant and the room is fine with an extremely comfortable bed but decor is shabby in all areas of the hotel, my toilet is blocked, there is no robe or slippers, the indoor pool is small, heated like a bath... More

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See 8 more reviews by VR747 for Buenos Aires
Yanina C, Gerente at Sheraton Buenos Aires Hotel & Convention Center, responded to this review
24 May 2013

Thanks very much for the comments you have left at Trip Advisor. Your feedback makes all the difference in our service to ensure that our hotels are always headed in the right direction Thank you so much for staying with us and we hope to see you in a near future. More

Birmingham, United Kingdom
1 review
4 of 5 stars Reviewed 20 May 2013

Stayed here whilst visiting B.A. for the Superclasico. Ideal location in the centre of town therefore easy to navigate around the city. Excellent staff and amenities, a place I would recommend to others.

Was this review helpful? Yes
Yanina C, Manager at Sheraton Buenos Aires Hotel & Convention Center, responded to this review
23 May 2013

Thank you very much for your feedback! We are glad to hear that your stay with us was a pleasant one. We hope to have you with us again. More

 
 
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Additional Information about Sheraton Buenos Aires Hotel & Convention Center

Also Known As:
Sheraton Buenos Aires Hotel Buenos Aires
Sheraton Buenos Aires Hotel And Convention Center
Sheraton Buenos Aires Hotel
Sheraton Buenos Aires
Buenos Aires Sheraton
Address: San Martin 1225/1275, Buenos Aires 1104, Argentina
Region: Argentina > Capital Federal District > Buenos Aires
Amenities:
Bar/Lounge Business Centre Fitness Centre Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#77 Luxury Hotels in Buenos Aires
Price range (per night): S$160 - 312
Hotel Class:4.5 star (4.5*)
Reservation Options:
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