we spent 5 nights in Esmeralda Hotel. Overall we can t complain. Rooms were clean,Wifi a bit slow but at least from down stairs you can use it. The reception was helpful & as well known english.i recommend this Hotel,As well as a breakfast is normal....after all for what you pay,you take...

Reception was poor, had to ask for a map of the city. No wifi in rooms, have to pay if you want it in your room. Very slow wifi in lobby. Rooms and carpet a bit outdated, can hear patrons in next room. Can hear air conditioners in other rooms. Breakfast fair, only plain yoghurt no fruit yoghurt. Can't take... More

This hotel in the BA business district is very convenient because of locality to excellent restraunts, shopping, the subway, the port and historic aspects of this city. But convenience is only the start as the staff helped in an accepting, understanding and supportive way when my passport was stolen while travelling on the subway to the zoo. When you do... More

This was a convenient hotel for a reasonable rate. The rooms were clean & tidy & spacious compared to other places in BA. The staff are friendly & some speak English which helps. Only downsides really are the small lifts which could barely fit my boyfriend & i & our luggage & the breakfast, which I preferred a sleep in... More

This was possibly one of the worst hotels I have had the misfortune of staying in in 30 years of extensive global travel. Rude staff who have no intention of helping guests - much more content to stand around talking behind reception while you are waiting rather than trying to assist, terrible check-in procedure, dirty rooms, soft, lumpy uncomfortable beds,... More

This is the first time that we write a review on tripadvisor, after many years of travelling, and this is in order to share our really bad experience with this hotel. The location is good, but this is the only positive aspect. The rooms and furniture look old, the view from the windows is the ugly opposite wall, waiting for... More

Whilst its location is good, the facilities need refurbishment. It is expensive for what it offers.

Nice hotel location. They now charge for the WIFI machines in the lobby. At one time they had free WIFI in the rooms.

Good location, had small kitchenette and room with tv, staff spoke broken english, but enough to answer questions. rooms and hotel is older but rooms and beds were clean... Will use again when I visit next....