Immediately upon check-in I know this Hilton GI was top-notch. Joey (San Diego) did a phenomenal job ok making sure my wife and I were welcomed and accomodated. The property is very well kept and the service was nothing short of professional! The room was very clean with all the necessary amenities for a business individual. Definitely an enjoyable stay.
Spent two nights at this hotel. Check in was good, rooms spacious and well appointed. Very clean. Only knock is the air conditioner was quite loud. Two others staying at this facility also commented on the noise.
All in all, I would stay here again. The help, from the front desk to the restaurant personnel were very friendly and helpful....
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Great stay. The breakfast was great and the service wonderful. Thanks Cynthia and Emilia our coffee was always full and your service was great. The front desk was very friendly and helpful. Will stay there the next time we are in Phoenix.
We stayed overnight before an early flight. The room was nice. Bed very comfortable. Shuttle to airport on time. Staff was very helpful and pleasant .
Thank you for posting your comments after your recent stay at our hotel. We were pleased to see that our airport location, and complimentary shuttle service suited your needs, and that you found the accommodations to be clean and comfortable.
We hope to be your hotel of choice in the Phoenix area.
Sincerely,
Marilyn Edwards
Owner/Revenue Manager
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Clean and comfortable room. Exceptional service from hotel and restaurant staff. Convenient to airport and freeway, and a short drive to downtown Phoenix or Tempe. Quiet room.
We were very pleased to read that you found the accommodations to be clean and comfortable, and the staff to be friendly and professional.
We hope that you will stay with us again when traveling to the Phoenix area.
Sincerely,
Marilyn Edwards
Owner/Revenue Manager
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I had a business stay for 8 days and had to have my room key reset 4 times. Usually in the evening. Rather annoying but not unusual for long stays.
I needed to use the business center to print out documents and no matter what I or the other guy on the computer next to me did the Hilton website...
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We sincerely appreciate you taking the time to post your comments after your recent stay.
I am sorry you had issues with your key, on occasion they become deactivated if close to cell phones. Please also accept my apologies for the internet issues that you experienced, I understand that it was an annoyance to not be able to successfully complete...
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I've stayed at several Garden Inns and this is one of the best. The rooms have high ceilings, which given them a more luxurious feeling, and are nicely decorated. The staff was great and very accommodating. The hotel is close to the airport and was convenient for my early morning departure.
We sincerely appreciate you posting your comments after your recent stay with us.
We were very pleased to read that you enjoyed your stay, that our airport location perfectly suited your needs, and that you found the staff to be friendly and professional.
We hope to be your hotel of choice in the Phoenix area.
Sincerely,
Marilyn Edwards
Owner/Revenue Manager
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Stayed here for one night because our flight arrived PHX late in the night.
I don't know if it is the best choice but sure that it is a great hotel in the area.
It's not the first time we stay in a Hilton Garden Inn hotel, and we never have been disappointed.
The standar and quality of the rooms...
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Thank you very much for posting your comments after your recent overnight stay with us. We were pleased to read that you found the accommodations to be clean and comfortable and the staff to be friendly and professional. Thank you for your loyalty to the Hilton Garden Inn brand, we hope to see you again in the near future.
Sincerely,...
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We picked this hotel for its convenience to the airport. The staff was friendly and helpful as usual in this chain. We checked in at night, quickly prepared for bed, turned off the light and discovered a bright light glowed into the window. Upon further investigation we found we were behind some kind of pillar and couldn't see the outside....
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We sincerely appreciate you posting your comments after your recent stay with us. We were pleased to read that you enjoyed your stay, and that Damikka was able to assist you with your room change, she appreciated your mention of the service that she provided.
We hope to be your hotel of choice when traveling to the Phoenix area.
Sincerely,...
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The accomodagions and service at this hotel are top rate. Frfom the first time that I spoke with Joey about making reservations and all subsequent discussions my expectations for this hotel were high. Joey was most helpful in room selection, letting me know about the airport pickup, the rental car agency that I was interested in, hotel van assistance to...
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The entire staff was so appreciative and pleased to read your comments, thank you for taking the time to post your review after your recent stay with us. It was wonderful to see that you found the hotel accommodations to be clean and comfortable, that Joey answered all your questions and provided top notch service before you even arrived, and...
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