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Homewood Suites by Hilton Phoenix-Metro Center

3.0 of 5
2536 West Beryl Ave, Phoenix, AZ 85021
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Homewood Suites by Hilton Phoenix-Metro Center
Ranked #17 of 176 hotels in Phoenix
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100 reviews from our community

    Trip type
Traveller rating
    43
    36
    15
    5
    1
Date Rating
Flagstaff, United States
1 review
4 of 5 stars Reviewed 17 May 2013 NEW

The only reason I ended up staying here was due to your refund policy. I booked this hotel due to a conference I was supposed to attend (held at another location) which my company made me cancel. Because my room was pre-paid, I was not allowed to cancel my reservation, therefore I ended up spending my own money to re-book... More

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Review collected in partnership with Homewood Suites by Hilton

Oceanside, California
1 review
5 of 5 stars Reviewed 17 May 2013 NEW

Relocating from Florida to California and Phoenix was one of my stops. Thankfully, i decided to make a reservation here. Customer service is amazing when I checked in with Diego. Cool and friendly dude and seemed like he would go out of his way to make the guests happy. Checked into my room, and it was way better than I... More

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Michael S, General Manager at Homewood Suites by Hilton Phoenix-Metro Center, responded to this review
18 May 2013

We can't thank you enough for taking the time to provide us feedback of your recent stay. I'm not shocked to hear Diego impressed you because he is a true service Rockstar. I shared the review with him this morning and praised him for his extra efforts. We value your loyalty with Hilton and hope to see you back soon. More

Tucson, Arizona, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 15 May 2013

I've stayed here a number of times, you cannot beat the generosity of the evening reception and the morning breakfast. My problem on this stay stemmed from a difference in AAA rate and a contracted rate; shouldn't I get the benefit of the lower rate if I am an AAA member? I thought so, management thought otherwise. The solution was... More

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Review collected in partnership with Homewood Suites by Hilton

gorgeous hudson valley
Top Contributor
115 reviews 115 reviews
86 hotel reviews
Reviews in 73 cities Reviews in 73 cities
94 helpful votes 94 helpful votes
5 of 5 stars Reviewed 14 May 2013

It was apparent at check-in that Jenn was going to do whatever she could to insure a perfect stay for us. A warm greeting, a concern as to our room location and just a good heart felt "welcome" was all I needed, even before entering our room, to know this was a Fantastic place to be. I requested a room... More

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See 9 more reviews by 2toots for Phoenix
Michael S, General Manager at Homewood Suites by Hilton Phoenix-Metro Center, responded to this review
18 May 2013

Happy Saturday and thank you for that incredible review. These type of comments is what we strive to earn on a daily basis. I personally awarded Jennifer, Diego, and Jordan for their extra efforts on Thursday. Again, we sincerely appreciate the kind words and hope to see you back soon. Have a fantastic weekend. More

Saint Charles, Missouri
Top Contributor
72 reviews 72 reviews
15 hotel reviews
Reviews in 23 cities Reviews in 23 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 13 May 2013

It was my second stay at this location in the past 3 months. I chose this location again because of the service and hospitality. It is almost 12 miles from the airport but it is worth the extra few minutes to get here. When I entered my room there was a hand written Thank You card waiting for me from... More

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See 5 more reviews by Scott M for Phoenix
Tucson, Arizona
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 May 2013

My family drives up to Phoenix for the weekends to attend the AZ Dbacks games. I'm not very familiar with the Phoenix area, so we've stayed at numerous Hilton brand hotels. Although they have been nice, this facility has bar far been the BEST! My family is very picky about where we stay, with that being said, we loved everything... More

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Michael S, General Manager at Homewood Suites by Hilton Phoenix-Metro Center, responded to this review
10 May 2013

First, how about those Dbacks lately? I hope you were able to enjoy the game with your family. We appreciate the kind words and I will be sure to high five Shannon and Jillian for their extra efforts. We value your loyalty with Hilton and hope to see you back soon. Go Diamondbacks :) More

Chicago, IL
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 26 April 2013

Room was very comfortable, furnished nicely, well-laid-out, and quiet. We had a one-bedroom suite, which was great for us as a family. The baby could sleep behind a closed door in the living room, and the bathroom was on the bedroom side, not the living room side (this is huge). Also, the kitchen was great for preparing bottles and dealing... More

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Michael S, General Manager at Homewood Suites by Hilton Phoenix-Metro Center, responded to this review
1 May 2013

First, thank you for staying with us and for taking the time to complete a survey. I promise to address the concerns you brought to our attention with our entire team. We strive to exceed your expectations so we will use this feedback as a learning opportunity and improve. Have a wonderful week and we hope to see you back... More

New York City, New York
1 review
5 of 5 stars Reviewed 25 April 2013

I had a very comfortable stay! The staff was friendly and helpful. The suite was clean and roomy, with a kichen area that had a full-size refrigerator, a stove, a dishwasher and a microwave. There was a flat-screen TV in the living room area and in the bedroom. I rea,lly liked the sink area outside the bathroom, with the hair... More

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Review collected in partnership with Homewood Suites by Hilton

Portsmouth, New Hampshire
1 review
5 of 5 stars Reviewed 25 April 2013

We always have a great experience because of the friendly and professional staff. One shinning star is a young man names James Cooper (front desk). He always makes a point of greeting you with a smile every time he sees you and makes you feel like you are staying with family!!! I cannot say enough about this very professional young... More

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Las Cruces, New Mexico
Senior Contributor
35 reviews 35 reviews
6 hotel reviews
Reviews in 13 cities Reviews in 13 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 24 April 2013

We stayed here recently when in Phoenix for a conference. I found our suite to be decently appointed and I slept well at night, but my wife - who is a light sleeper - was disturbed by the noisy highway traffic. The complimentary food in the early evening as well as the breakfast in the morning was fine, but be... More

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See 2 more reviews by Brjblues for Phoenix
 
 
 
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Additional Information about Homewood Suites by Hilton Phoenix-Metro Center

Also Known As:
Homewood Suites By Hilton Phoenix-Metro Hotel
Homewood Suites By Hilton Phoenix-Metro Hotel Phoenix
Homewood Suites Phoenix
Homewood Phoenix
Hilton Phoenix
Phoenix Homewood Suites
Phoenix Hilton
Phoenix Homewood
Homewood Suites By Hilton Phoenix-Metro Center Arizona
Address: 2536 West Beryl Ave, Phoenix, AZ 85021
Phone Number:
Region: United States > Arizona > Central Arizona > Phoenix
Amenities:
Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Kitchenette Pets Allowed Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#8 Family Hotels in Phoenix
#35 Business Hotels in Phoenix
Price range (per night): S$109 - 146
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
Find a spacious Phoenix home away from home in Arizona’s metropolis at Homewood Suites by Hilton Phoenix – Metro Center. Just off I-17 and 15 minutes from Phoenix Sky Harbor International (PHX) Airport, this all-suite North Phoenix hotel is situated centrally for travel to Flagstaff, Tucson and beyond. Whether you’re in town for a Phoenix business trip, a pilgrimage to the University of Phoenix Stadium for the NFL Cardinals or to simply catch some winter sun and shoot the fairways on innumerable local golf courses, Homewood Suites by Hilton® Phoenix – Metro Center is a slice of Arizona home on the road.We take care of the little things. Your full hot breakfast is included, seven days a week. Enjoy the included evening dinner and drinks *on Monday through Thursday, and stock your suite’s kitchen with favorites from our onsite 24-hour convenience store. Work smart in your suite, or poolside with included WiFi access, and relax in front of the upgraded cable package on the flat screen TV.Maintain your exercise routine with modern cardio equipment and free weights coupled with an outdoor pool. Shoot hoops with the kids on the hotel's basketball court. Enjoy racquetball, softball, soccer and tennis at Rose Mofford Sports Complex. Take the whole gang, and your four legged friends – there’s two dog parks there, and Homewood Suites by Hilton Phoenix – Metro Center is a fully pet-friendly hotel. ... more   less 
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Homewood Suites by Hilton Phoenix-Metro Center
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