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All 177 Phoenix hotels

InnPlace Hotel Phoenix North

3.0 of 5
10220 N. Metro Pkwy E., Phoenix, AZ 85051 (Formerly Four Points by Sheraton Phoenix North)
Hotel amenities
InnPlace Hotel Phoenix North
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59%
Ranked #85 of 177 hotels in Phoenix
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158 reviews from our community

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Traveller rating
    39
    47
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Date Rating
Shiprock, New Mexico
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 of 5 stars Reviewed 31 May 2013

The innplace used to be four points by sheraton ,but it still is a nice play go stay.As far as the overall appearance ,its ok and could use a little upgrade such as flat screen tv's and new carpet and maybe some air freshners for the damp smell.Overall its a good hotel and i would stay there again.

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1 review
5 of 5 stars Reviewed 22 May 2013

This hotel is amazingly nice for it's price. It has everything. Spacious rooms, free wifi, nice pool, friendly stuff, and huge breakfast (for a small cost). I'm pretty picky with hotels and was very satisfied and surprised since it was only $40 a night. Great place!

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Bonney E, Reservations Manager at InnPlace Hotel Phoenix North, responded to this review
23 May 2013

Dear Valued Guest, Thank you for your recent stay with us and reviewing our property. We strive to provide the best possible service and experience and it is always great to hear from our guests on how we are doing. We are very happy that we achieved that with you. Thank you for your business. More

Santa Fe, New Mexico
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed 19 May 2013 via mobile

But after finding roaches in your room I guess u lose your appetite anyway. The pool was nice and warm. The hotel is old as the rooms and the hall smells like smoke. So if that's ur idea of a vacation stay here:)

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Bonney E, Reservations Manager at InnPlace Hotel Phoenix North, responded to this review
21 May 2013

Dear Valued Guest, The experience you described is truly regrettable. We strive to ensure that our guests have an exceptional stay. I can assure you that I have brought each of the issues you expressed to the attention of our staff. I do hope that you will let me demonstrate our redoubled efforts in the future. Thank you for your... More

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Lexington, Kentucky
Contributor
14 reviews 14 reviews
9 hotel reviews
Reviews in 7 cities Reviews in 7 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 15 May 2013

This was my first time staying at the hotel. From the time you check in to the time you depart everyone in the hotel makes sure that your stay is the best that it can be. The hotel is conveniently located just down the road from the mall and several restaurants.

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See 3 more reviews by rjervin for Phoenix
Bonney E, Reservations Manager at InnPlace Hotel Phoenix North, responded to this review
17 May 2013

Dear Valued Guest, Thank you so much for taking the time to share your recent experience. We strive to provide all of our guests with a memorable experience and we are so glad that we made an impact on your stay. We are happy you were able to enjoy all we have to offer in the hotel and area overall.... More

Farmington, New Mexico
Contributor
16 reviews 16 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 12 May 2013

This hotel was selected for me as part of a business trip and we got a discounted rate as a result. Regardless, the hotel itself was exceptional value for money. It was clean, quiet, the breakfast in the restaurant was reasonably priced and the overall experience was very pleasing. There is a decent choice of external restaurants within a very... More

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See 3 more reviews by George J for Phoenix
Bonney E, Reservations Manager at InnPlace Hotel Phoenix North, responded to this review
17 May 2013

Dear Valued Guest, I would like to personally thank you for taking time out to write such wonderful things about your experience at. Our hotel is 100% committed to the satisfaction of every guest who walks through our doors, which is why it is so rewarding to get feedback like yours; it tells us that we are delivering on that... More

Colorado
Top Contributor
54 reviews 54 reviews
6 hotel reviews
Reviews in 23 cities Reviews in 23 cities
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 11 May 2013 via mobile

I keep coming up blank when I try to find words to describe this place. Outside is dark and dreary. I tonight it was an office building. All the staff I came into contact with we're helpful and friendly. My fridge wasn't working and they fixed it while I was out. However, when I returned that night, the light didn't... More

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Bonney E, Reservations Manager at InnPlace Hotel Phoenix North, responded to this review
17 May 2013

Dear Valued Guest, It is regrettable to hear that you did not feel the comfort and security all of our guests feel while staying with us. I do apologize for the issues with the fridge and light, but I am happy to know that they were rectified and you did experience good guest service because that is very important to... More

Minneapolis, Minnesota
Top Contributor
69 reviews 69 reviews
3 hotel reviews
Reviews in 27 cities Reviews in 27 cities
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 8 May 2013 via mobile

My wife and I booked here after reading other glowing reviews. We concur! The rooms are spacious and clean. The hotel staff are friendly and very helpful. The only area that needs work is the decking by the pool and the upper concrete around the hot tub. Everything else is in very good condition and at $45 a night it's... More

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Bonney E, Reservations Manager at InnPlace Hotel Phoenix North, responded to this review
9 May 2013

Thank you so much for taking the time to share your recent experience. We value our guest opinions and suggestions as they are a terrific reminder to why we come to work every day. . We look forward to sharing this review with the entire team. Please come back and allow us to further exceed your expectations! More

Napa, California
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 6 May 2013 via mobile

Dirty and old. Seriously shady characters roaming the halls. Some shirtless tattoed guy rollerblading around the lobby and halls drinking straight out of a two liter soda bottle. Given keys to an occupied room upon check in and keys did not work at all on second day. Walking barefoot in room was creepy and the hot tub had cavernous cracks... More

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Bonney E, Reservations Manager at InnPlace Hotel Phoenix North, responded to this review
9 May 2013

Dear Valued Guest, Thank you for the time you provided us with feedback. The experience you described is truly regrettable. Although it is unusual for a guest to have the experience you did while staying with us, we would like to use your account to help us make our hotel even better. . Kindly be assured that we treat this... More

Seattle, Washington
1 review
5 of 5 stars Reviewed 3 May 2013

I received excellent service from Mr. Bixby and Ms. Eberts on May 2, 2013. I spoke with Mr. Bixby initially to confirm my July 2013 reservations and to add another reservation for family members. Mr. Bixby was extremely pleasant, professional, and knowledgeable. He was a “step ahead” of me, asking questions or making comments which helped me complete my reservation... More

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Bonney E, Reservations Manager at InnPlace Hotel Phoenix North, responded to this review
9 May 2013

Thank you so much for taking the time to share your recent experience. We strive to provide all of our guests with a memorable experience and I am so glad that we made an impact on your stay We pride ourselves in having the best staff possible. We are so thrileld you had great encounters. We will be sure to... More

pennsylvania
Contributor
13 reviews 13 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 3 May 2013

Enjoyed my stay at InnPlace while in Phoenix. The hotel was great and ther people working there truly care. They are very nice! Breakfast each morning was very good in the diningroom and the server was so friendly. My room was very nice and I enjoyed the sunlight every morning! Would recommend this hotel if you are coming to the... More

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Bonney E, Reservations Manager at InnPlace Hotel Phoenix North, responded to this review
9 May 2013

Dear Valued Guest, Thank you for taking time out to review our property. We are glad you found our location as ideal as we do. We are also happy you were able to experience our increible breakfast service and wonderful staff! More

 
 
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Additional Information about InnPlace Hotel Phoenix North

Also Known As:
Four Points Phoenix North
Four Points Phoenix
Sheraton Phoenix
Phoenix Four Points
InnPlace Hotel Phoenix North Arizona
Four Point Sheraton Phoenix Metrocenter
Address: 10220 N. Metro Pkwy E., Phoenix, AZ 85051 (Formerly Four Points by Sheraton Phoenix North)
Region: United States > Arizona > Central Arizona > Phoenix
Amenities:
Bar/Lounge Business Centre Fitness Centre Free High-Speed Internet Free Parking Pets Allowed Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #85 of 177 hotels in Phoenix
Price range (per night): S$65 - 114
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
The InnPlace Hotel Phoenix North is a 284 room hotel located in North Phoenix. This ideal location is surrounded by exciting attractions like the Metrocenter Mall, a variety of restaurants, and even an amusement park. The hotel captures the ambiance of the Southwestern Sonoran Desert while providing guests with thoughtful amenities, like complimentary wireless high-speed Internet access, an outdoor heated pool and whirlpool, complimentary fitness center, and the Copper Creek Bar & Grill. The hotel also features 14,000 square feet of versatile meeting space, perfect for any event from weddings to business meetings. ... more   less 
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