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Crowne Plaza Phoenix

3.5 of 5
2532 W. Peoria Avenue, Phoenix, AZ 85029
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Crowne Plaza Phoenix
Ranked #61 of 177 hotels in Phoenix
4.0 of 5 stars 107 Reviews
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107 reviews from our community

    Trip type
Traveller rating
    36
    27
    28
    5
    11
Date Rating
Missouri City, Texas
Contributor
15 reviews 15 reviews
Reviews in 9 cities Reviews in 9 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 13 May 2012

Stayed for two nights while on business....My room overlooked indoor pool and was very relaxing. Hotel was very clean including the room. Flat Screen TV and a very comfortable bed. Excellent service at arrival and departure....Lounge was nice and Bartender very friendly! Hotel is located near I-17 and very convienent for travel

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See 4 more reviews by trvlzom62 for Phoenix
tucson az
1 review
4 of 5 stars Reviewed 9 May 2012

I just booked 3 rooms thru priceline for this hotel, i called to set up my preferences... they were super helpfull and frendly, im wil l be staying there over the weekend, hopefully i get the same experience.

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calgay
Senior Reviewer
7 reviews 7 reviews
Reviews in 4 cities Reviews in 4 cities
5 of 5 stars Reviewed 7 May 2012

Stayed here for 9 days in April 2012. It was not busy during our stay but service was great. The pool was awesome and I liked that it was close to the metropolitan center. There are great restraunts and shopping close to the hotel. The indoor and outdoor pools make this a good choice if the pool is important to... More

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West Chicago, Illinois
Senior Reviewer
9 reviews 9 reviews
Reviews in 8 cities Reviews in 8 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 25 April 2012
1
person found this review helpful

We stayed here for 3 nights. The staff was great (very accommodating), the location was ideal, the rooms were big and updated. There wasn't an overwhelming smell of chlorine like others have stated. I'm guessing that most of these guests had a room facing the indoor pool and kept their balconies open? I would suggest requesting a room with an... More

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San Diego, CA
Senior Reviewer
8 reviews 8 reviews
Reviews in 8 cities Reviews in 8 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 12 April 2012

Was here for one night for a quick business trip. I stayed in a king bed room. The room was clean and had a decent amount of space. Free wifi. For a night or two I would stay here again. Negatives: The bed was too firm for my taste, the contactors for the A/C were loud when coming on. The... More

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Lori Lee, Director of Sales at Crowne Plaza Phoenix, responded to this review
23 April 2012

Thank you so much forr taking the time to write a review on trip advisor. Thank you for letting us know the positives as well as the items we can improve on. We truly value your feedback and it allows us to learn and improve where needed. I do hope the next time you are in Phoenix, you will choose... More

Chandler, Arizona
Contributor
17 reviews 17 reviews
Reviews in 13 cities Reviews in 13 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 6 April 2012

I am a local but stayed here one-night to save myself a drive back up to North Phoenix the next morning. It is a very clean, conveniently located hotel. It had an indoor and outdoor pool area, a nice restaurant for breakfast, and WiFi. I chose this hotel because I received a great corporate rate and it was slightly better... More

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Lori Lee, Director of Sales at Crowne Plaza Phoenix, responded to this review
23 April 2012

Thank you so much for the nice comments you posted on Facebook for the Crowne Plaza Phoenix. We hope to be your hotel of choice everytime you travel to Phoenix. We have many more great changes to come. Also, happy hour specials run daily from 5pm-7pm so we hope to see you back in the lounge. Lori More

Halifax, Canada
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 1 April 2012

Stayed for 7 nights in mid march, perfect place to use as a base while staying in Phoenix, Clean room, good food, and great staff. The maid service was outstanding. We asked at the front desk for extra coffee for our room and by the time we got to our room there was someone waiting with with it at our... More

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Lori Lee, Director of Sales at Crowne Plaza Phoenix, responded to this review
23 April 2012

Thank you so much for your positive feedback. We value every guest at the Crowne Plaza Phoenix and strive to offer the best experience possible. I'm happy to hear that you had a great stay and hope that every time you are in Phoenix you will choose the Crowne Plaza Phoenix. Lori More

Downey, California, United States
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 28 March 2012
1
person found this review helpful

Save your time and money on this hotel, Its so out-dated. We checked in and i honestly saw 30 people in the lobby just partying it up like no tomorrow and drinking as if it was a backyard party...REALLY. i did not feel safe here and i told the front desk and said he would take care of it and... More

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Lori Lee, Director of Sales at Crowne Plaza Phoenix, responded to this review
23 April 2012

Thank you for taking the time to write in your feed back on Trip Advisor. I'm so sorry to hear about your negative experience at our hotel. I believe during your stay the majority of the hotel was soccer teams and parents. Often when we have teams in, you will find that they will gather in the hotel lobby. I... More

Vancouver, Canada
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
3 of 5 stars Reviewed 26 March 2012

We stayed here for 4 nights in the second week of March. The location was good with plenty of restaurants and shopping about a 10 minute walk away, or a couple minute drive. Being located right at an Interstate 17 Exit/Entrance made driving anywhere simple. Check-In was easy, quick and friendly. We were assigned a room on the second floor... More

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Lori Lee, Director of Sales at Crowne Plaza Phoenix, responded to this review
23 April 2012

Thank you for taking the time to post your comments on Trip Advisor. The Crowne Plaza Phoenix recently completed a multi million dollar guest room renovation and in the near future will be putting in an all new bedding package. In regards to the chlorine in the atrium, we understand that sometimes our guest can be sensitive to this and... More

Wisconsin
Senior Contributor
44 reviews 44 reviews
Reviews in 31 cities Reviews in 31 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 20 March 2012

Have stayed here several times while on business. Have never been disappointed. Hotel is a little older but kept in very good condition. Is very clean. Staff has always treated me very well. I have had road side, freeway side and this time a pool side room on an upper floor. I have not noticed outside noise. You do hear... More

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Additional Information about Crowne Plaza Phoenix

  • Phoenix Crowne Plaza
Address: 2532 W. Peoria Avenue, Phoenix, AZ 85029
Price range (per night):* S$115 - 181

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Crowne Plaza Phoenix
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