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BEST WESTERN Airport Inn

2.0 of 5
2425 South 24th Street, Phoenix, AZ 85034
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BEST WESTERN Airport Inn
Ranked #79 of 177 hotels in Phoenix
3.5 of 5 stars 78 Reviews
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78 reviews from our community

    Trip type
Traveller rating
    12
    35
    17
    7
    7
Date Rating
Liverpool
Senior Contributor
46 reviews 46 reviews
Reviews in 35 cities Reviews in 35 cities
67 helpful votes 67 helpful votes
4 of 5 stars Reviewed 28 May 2012 NEW

We stayed here for a night for about £40 prior to picking our RV up in CruiseAmerica Mesa. The location is nearby the Airport and has a free shuttle bus. Breakfast is separate cost. We headed of by Cab to Mill Street near Scottsdale for the evening, which is a fantastic place with loads of bars and eating places. The... More

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Ohio
Senior Reviewer
8 reviews 8 reviews
Reviews in 8 cities Reviews in 8 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 16 May 2012

I stayed here for one night before a early morning flight. This is your average hotel, friendly staff, clean rooms and a shuttle that runs every 15 minutes. They had a nice table of snacks that was nice to grab before the flight. (bananas, crackers, coffee) Hotel is less than a mile from airport.

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Griselda Mena, Front Office Manager at BEST WESTERN Airport Inn, responded to this review
18 May 2012

Dear Valued Guest, Thank you for choosing us for your stay while in Phoenix. We appreciate your kind feedback about our hotel. We take pride in the satisfaction of our guest. We hope to see you on your next visit to Phoenix. At your service, Griselda Mena More

Bayfield, Canada
Senior Contributor
23 reviews 23 reviews
Reviews in 10 cities Reviews in 10 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 13 May 2012

Great proximity to airport with free shuttle and rental car drop off. Breakfast to go for our early flight was a bonus. Friendly staff and on site restaurant, Rhodehouse restaurant made our over nighter complete..

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Griselda Mena, Front Office Manager at BEST WESTERN Airport Inn, responded to this review
18 May 2012

Dear Valued Guest, Thank you for sharing your experience with us. We appreciate the warm comments you left about our property. If you ever find yourself in Phoenix again we hope to host your stay. At your service, Griselda Mena More

Hershey Pa
Senior Contributor
35 reviews 35 reviews
Reviews in 31 cities Reviews in 31 cities
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed 13 April 2012

Decent basic motel. Friendly and efficient check-in staff. Gave great directions to Old town Scottsdale without having to drive on the freeway. Room was fine and met our needs. Lighting and storage were good. Bathroom was clean and a decent size. Had an attached restaurant, however we didn't eat there. Less than 5 minutes from car rental center.Our room location... More

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Griselda Mena, Front Office Manager at BEST WESTERN Airport Inn, responded to this review
17 April 2012

Dear Valued Guest, Thank you for sharing your experience regarding your recent stay. We are glad to hear that you enjoyed your stay. Best Western Airport Inn takes pride in ensuring that each of our guest experience comfort at a valued price. We hope to see you again really soon the next time you are in Phoenix. Sincerely, Faly Gomez More

Texas
Senior Contributor
26 reviews 26 reviews
Reviews in 21 cities Reviews in 21 cities
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed 12 April 2012

We stayed here the last night of our vacation because we had a very early flight to catch and were worried about phoenix/Scottsdale traffic. The location is good for that purpose but, to be honest, our hearts sank when we walked into the room. The web photos were deceiving. Admittedly, the room was clean and the bed comfortable, but the... More

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Griselda Mena, Front Office Manager at BEST WESTERN Airport Inn, responded to this review
17 April 2012

Dear Valued Guest, Thank you for your feedback. We apologize for not exceeding your expectations during your stay. Please know that your comments are used to improve. We hope that you would consider to give us another opportunity to better serve you. Sincerely, Faly Gomez More

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Essex, England
Top Contributor
51 reviews 51 reviews
Reviews in 39 cities Reviews in 39 cities
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed 1 April 2012

Have stayed at this Motel on two occasions within the last month. Conveniently situated about 5 minutes from the Airport Terminal and also from the Car Hire Centre. The Hotel runs a shuttle every 15 minutes to the Airport which seems to work well. Situated close to the junctions of the I.17 to Flagstaff and the I.10 to Tucson in... More

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Griselda Mena, Front Office Manager at BEST WESTERN Airport Inn, responded to this review
6 April 2012

Dear Valued Guest, We are glad to hear that your stay at our hotel was pleasant. We take pride in providing our guests with reliable airport transportation as well as comfort in the sleeping rooms. We apologize for any inconvenience caused to you by assigning you a 2nd floor room. In the future, please feel free to let us know... More

Richland, Washington
Senior Contributor
38 reviews 38 reviews
Reviews in 22 cities Reviews in 22 cities
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed 27 March 2012
2
people found this review helpful

We stayed 1 night in a 2 queen room overlooking the outdoor pool on the second level. No elevator so be prepared to carry "everything" up the stairs. Not a big deal for me but beware for those not adept for that. We didn't use the pool but it seemed very nice and those that were looked to be enjoying... More

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Griselda Mena, Front Office Manager at BEST WESTERN Airport Inn, responded to this review
28 March 2012

Dear Valued Guest, We appreciate your recent stay at our hotel. Your comments are very important to us and are used to improve. We apologize for not exceeding your needs and look forward to the chance to host your next Phoenix visit soon. At your service, Griselda Mena More

Washington
Contributor
13 reviews 13 reviews
Reviews in 12 cities Reviews in 12 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 27 March 2012

Needed a place to spend the night near the airport. Room was clean and the beds were comfortable. All that I was interested in. Only down side was the hotel is near the freeway and you get some noise from the freeway at night.

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Griselda Mena, Front Office Manager at BEST WESTERN Airport Inn, responded to this review
28 March 2012

Dear Valued Guest, Thank you for sharing your comments about your recent stay at our hotel. It is our top priority to ensure each guest is satisfied with their stay. Your feedback helps us focus on improving so that each and every one of our guests has a memorable experience when staying at our hotel. We hope to see you... More

Rochester Hills, Michigan
Contributor
12 reviews 12 reviews
Reviews in 10 cities Reviews in 10 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 26 March 2012

We stayed there 3 times within 3 weeks. The breakfast mentioned by John S was NOT included. Accommodations were decent and the staff friendly but it was for the shuttle service that we returned. The drivers were careful to equip the bus with two child seats when we advised them that they would have a 2 year old and a... More

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Vancouver, WA
Contributor
18 reviews 18 reviews
Reviews in 14 cities Reviews in 14 cities
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 22 March 2012

The best thing about this place is its proximity to the airport. I also liked the free computers for use in the lobby. Now, for the down side. Rooms were not available until 30 minutes after check-in time. The front desk personnel aren't particularly helpful or service-oriented. They were unable to accommodate me for a first floor room or a... More

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Griselda Mena, Front Office Manager at BEST WESTERN Airport Inn, responded to this review
28 March 2012

Dear Valued Guest, We would like to thank you for your comments. We apologize for any inconvenience caused during your stay. Your feedback is appreciated and helps us take the necessary action to improve our hotel for future guests. Thank you for your time. We hope to better serve you the next time you visit Phoenix. Respectfully, Griselda Mena More

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Additional Information about BEST WESTERN Airport Inn

  • Best Western Airport Hotel
  • Best Western Phoenix
  • Phoenix Best Western
Address: 2425 South 24th Street, Phoenix, AZ 85034
Price range (per night):* S$97 - 138

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