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Super 8 Phoenix

2.0 of 5
17211 North Black Canyon Hwy, Phoenix, AZ 85023
Hotel amenities
Super 8 Phoenix
Ranked #116 of 177 hotels in Phoenix
3.0 of 5 stars 42 Reviews
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42 reviews from our community

    Trip type
Traveller rating
    13
    6
    8
    6
    9
Date Rating
Phoenix, Arizona
1 review
2 of 5 stars Reviewed 19 May 2012

I stayed here for a month while on business in Glendale. Very nice staff and accomodating. Nice and quiet during the week....but weekends are another story. Extremely noisy and seems to attract the party crowds. NOT A FAMILY HOTEL. One Friday after a long day of work, I was kept up until 5:30 in the morning....and the night staff wasn't... More

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San Jose
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 16 May 2012

This is my second times staying at this motel. I love it and will come back again in the future. The staffs are very nice and helpful, especially the front desk lady name Debra. Debra treats me like a princess. The house keepers are very friendly and they did a great job by keeping the room very clean and well... More

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New York
1 review
4 of 5 stars Reviewed 26 April 2012

We had 2 rooms for a 6 might stay. The hotel apparently has been (is being) updated. Our rooms were clean with very good king size beds. We got a terrific rate as part of a trip package. Both rooms were better then we expected at this price range. One of the rooms had a refrig / microwave / coffee... More

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Breen
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 6 March 2012

Got here at 1:30PM told I had to wait till 3PM to check in, there is 3 checking parking spots and one was fill all day by an employee. The drains are very slow, the tub water will fill to above your ankles when in the shower and the toilet does not flush all the way. Caution in rm 121... More

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Jean Piersanti, Director of Sales at Super 8 Phoenix, responded to this review
7 March 2012

Thank you for your review. I am sorry we didn't have a room for you when you came to the hotel. We are in our busiest month of the year and sell out nearly every night, which means we didn't have a vacant room ready for you. We strive to keep our hotel clean and in working order, I am... More

Edmonton, Canada
Contributor
19 reviews 19 reviews
Reviews in 9 cities Reviews in 9 cities
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed 20 February 2012

We've stayed in lots of Super 8s, so we weren't expecting the Ritz or anything, but quite honestly they're usually a decent room at a great price. Not this time. The room was dirty (there was "stuff" embedded in the walls in the bathroom, and I'm just not gonna speculate on what it was), and the walls must have been... More

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See 8 more reviews by Gary S for Phoenix

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1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 19 December 2011
2
people found this review helpful

We were in town from Denver on business and just needed a place for one night so we thought, "Why not Super 8?" The experience answered that question. We needed four single rooms total. When first walking into the lobby we were told they could accommodate us. After a few minutes of deciding where to stay we went back in... More

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Jean Piersanti, Director of Sales at Super 8 Phoenix, responded to this review
30 December 2011

Thank you for your review. Since recently taken over this hotel, we have been doing some training at the front desk, as we have taken past guests advice and are upgrading our staff. We are looking into this situation very carefully and apologize for any inconvenience you have had while staying at the Super 8. More

Edinburgh, United Kingdom
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 17 December 2011
1
person found this review helpful

Was greeted by a "securityguard" to attempted check us in.He was a dodgy looking character with a 14" blade strapped to his hip.We had problems with our booking and was told not to hang around outside the room.There was something dodgy going on in the carpark.Dodgy people hanging around,random vehicles coming in and out looking to be up to no... More

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Jean Piersanti, Director of Sales at Super 8 Phoenix, responded to this review
30 December 2011

Thank you for your review. We have since relieved this front desk staff member from the Super 8 and apologize for your experience. We have brought in a brand new General Manager who is taking notes of all your complaints and is going to make sure they are all fixed. Like most hotels, we have our hotel sprayed for all... More

Paola, Kansas, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 13 December 2011
1
person found this review helpful

I had a very enjoyable stay while working in the Phoenix area, the staff was very helpful and friendly, I would recomend this motel to anyone

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Jean Piersanti, Manager at Super 8 Phoenix, responded to this review
15 December 2011

Thank you for your kind review. We look forward to your next stay with us! More

The Hague, The Netherlands
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 14 September 2011
1
person found this review helpful

The room was clean and everything looked good until we went to bed. After 10 minutes in bed, I got an itch on my eye. I thought it was weird. When we put the lights on, we saw 4 bed bugs on the bed. We have it immediately reported to the reception and got a new room, but had no... More

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Jean Piersanti, Manager at Super 8 Phoenix, responded to this review
15 December 2011

Thank you for your review, since your stay, we have shut down that room and completed a full regime to remove any bed bugs. This is not a problem within the hotel, but rather was brought in from a past guests who's luggage, clothing or person had been infested with the bed bugs. We have a company that comes in... More

mkm1013
Senior Contributor
23 reviews 23 reviews
Reviews in 19 cities Reviews in 19 cities
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed 19 August 2011
1
person found this review helpful

Stayed here for a week during a convention and then some time to explore the Phoenix area. The staff was exceptionally helpful, especially with shipping several large packages to and from the motel. The room was very clean. The breakfast was standard fare, but the coupon in the room led to a great pizza delivery - ordered three times. It... More

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Additional Information about Super 8 Phoenix

  • Bell Hotel Phoenix
  • Best Western Phoenix
  • Phoenix Best Western
Address: 17211 North Black Canyon Hwy, Phoenix, AZ 85023
Price range (per night):* S$41 - 65

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Super 8 Phoenix
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