I was in Phoenix on business in October and stayed at this property. I returned last week and again stayed at this property. The hotel is very clean and the rooms are spaciouse with a separate living and bed room. The room service dinner was great and the outdoor gardens are very nice. I recommend this property for anyone visiting... More

This place has been renovated recently - but it should have been demolished and reconstructed. We had a room (suite) on the street side facing west - NOISY and hot!!! The a/c didn't put out enough cool air. Luckily the engineer on site added a little more juice after we complained and things got a little better. The decor is... More

Hotel staff provided excellent service. The accomadations very comfortable. The only ty negative I can report is the fire alarm system went off on two different occassions.

It is hard to quantify just how perfect this hotel was in just about every way. This is almost like a resort vs an airport hotel. Rooms are 2 room suites with kitchenette, very comfortable beds. Flat screen tvs. Good free Internet, plenty of power outlets. Great restaurant in lobby. Beautiful landscaped courtyard with free-form pool, fireplaces, out door furniture.... More

Background info: booked with points; platinum status; didn't use shuttle; parking lot pretty crowded; didn't use pool (wasn't that inviting looking); didn't eat at restaurant or use room service. Even though we arrived late at night and the hotel was overbooked, our room was available. We were upgraded to an extended stay suite which has a full kitchen. Staff doing... More

Nicest Holiday Inn ever stayed at ( the one in Simi Valley, Ca. is a close second). Beautiful pool, landscaping, large, roomy suite w/ balcony, pretty and contemporary furnishings, most comfy beds and bedding, nice restaurant w/ large yummy breakfast buffet. Great room rate as well!

We stayed here for one night on the day we arrived into Phoenix in January 2012. We booked our room using Priority Club points. We booked a king-size suite and requested a crib for our 15 month old son. After a very long flight it was really nice to be picked up by the kind shuttle bus driver & taken... More

Hotel accommodations were very nice. Comfortable, clean and smart looking. Staff was excellent in answering questions and providing directions. For my trip this location was ideal to everywhere. Parking never a problem. Justin was the best! Room service left a bit to be desired. I ordered the pork chops. They were dry and the glaze lacked any flavor. The veggies... More

For the price ($75, including taxes, on Priceline), this place is a bargain! Don't know where all the negativity is coming from. Wireless Internet works just fine. Front-desk employee was very nice and helpful. I've stayed in more expensive places that weren't nearly this nice.