This was one of the newest hotels i stayed at during my trip, and was quite disappointed. i expected the housekeeping to be a little better. The wi-fi was non existant. And they charge for breakfast. The location to downtown is great, the bed comfortable. Thats about it.

Stayed at many HIE before, never again after this one. There is very limited parking at the hotel. Rooms feel rather small. Maids missed the dirty linen (chocolate stains, I hope???). White/gray towels were in need of replacing many years ago. Internet WIFI is so bad, there is no way to describe it. Breakfast is $8.95 (extra) and of very... More

The staff at this hotel were awesome. They were friendly and did all they could to make our stay enjoyable. The location was very good. It is close to the city yet very quiet. They have a bar and bistro that we enjoyed. Breakfast here is not free. They do have a nice selection of choices for your meal. The... More

This hotel offered a clean room, pleasant lobby/bar, good service, small fitness center, wide-ranging buffet breakfast, computer access, outdoor pool and jacuzzi. It is not really Downtown but easily accessible on the lightrail.

The room was nice and beds were comfortable. Very central location as we were there for baseball spring training so we were right in the middle of all of the stadiums. Some things that were annoying about the hotel: slow Wi-Fi, super cold pool and super hot hot tub (so my kids couldn't use either), parking is very limited in... More

I have stayed at this hotel three times in the last 3 months. The location is great, close to downtown and very close to the light rail. The rooms on the downtown side have a very nice view of the downtown. Staff is friendly. The rooms are nicely decorated although the bathrooms are a little small. The parking is little... More

Great sevice at breakfast, but very plain food. Can't open windows in room. Free WiFi, but a little slow. Very small bathroom. Thin towels. Attentive service in bar in evening. No bell service; must carry bags yourself, and limited number of baggage carts. Nice people at front desk.

Couple of points: super super friendly staff, No coffee in lobby as it said on website. Given I was using the place for work, this was a problem. Website said microwave in rooms - which is important for as i do my work in the hotel (we rented a conference room to accomodate our interviews) and don't always have time... More

My husband and I need to travel to Phoenix fairly regularly for medical reasons. Our first stay was so pleasant that we keep going back. We were pleased that we get the same room each time--it almost feels like we're home. All the staff is very friendly and helpful. Scott and Melissa in the restaurant are awesome! They make us... More