I arrived in town late and the hotel staff were quiet and helpful. The lobby was gorgeous, the check-in process was easy. I was on the 3rd floor facing the back of the hotel. The room was spacious and well-appointed, with great amenities, comfortable bed and nice shower/bathroom. The large picture window that leads to the balcony was a nice... More

I recently attended a week long conference at the Crescent and it was fabulous. I was there for six nights. Check in was a breeze and the staff was very helpful and even more so, happy and friendly. The room was very comfortable as well as the bedding. (Love the bedding!) The grounds were kept in immaculate condition with huge... More

I recently chaired a week long education institute at the Crescent and as with the 1st insitute we did there, my personal experience was excellent. The Crescent also received very good comments from institute staff and attendees. The rooms and grounds were in very good shape. The huge trees and vegetation on the grounds were most relaxing and the pool... More

This hotel has a nice comfortable lobby, and an excellent Bell-hop/Concierge(Jason was awesome/full of great info) The free Wifi in the lobby was iffy, sometimes didn't work. I was in a room on the 5th floor, decent view of pool area. The hotel room could use some updating(bathroom tiles / faucets etc) Excellent a/c in the room. Overall I rate... More

I visited this hotel to preview staying here for an upcoming event. We were treated to lunch in the hotel restaurant and toured the facilities. Lunch was excellent! We saw several rooms including the presidential suite, which was very impressive. I was very impressed with the location, accommodations, staff, and rooms. For being located near a busy road, it had... More

I met my son at this hotel before going to a wedding in Chandler. It was a comfortable, easy stay. We watched a pay-per-view movie, we used the very nice fitness center and we even went out to the basketball court and shot some hoops. We had some time to kill before going to the wedding so we went accross... More

From the moment I walked in I received nothing but help from every employe there, the front desk girl help get us checked in and made sure me and my wife didn't need anything. Can't remember her name but she did wear glasses( very helpful) then we asked if we could get a shuttle to a nice restaurant and we... More

Jesus was the greatest bell hop, driver and conciere ever. I traveled with a group of 6 other people and Jesus always had time to help us out. Because of Jesus, I would be glad to stay at the Sheraton in Phoenix anytime!

Customer Service was excellent, rooms were spacious and very clean. Had a special program that allowed you the opportunity to turn down room service everyday. Each day you received a $5 voucher that could be used in the hotel or for reward points. Loved not waiting on housekeeping every day to get done. Still gave refillls on towels, coffee, water,... More