rooms are nice and clean, staff are friendly and there are ample amount of free parking. Breakfast buffet is very good. The pool is in the middle of the complex surrounded by buildings so later in the afternoon you may not get much sun, on the other hand it's Arizona and it's hot any way so you can swim at...
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Thank you for selecting our resort and for this very positive review. We are pleased you had such an enjoyable stay and hope to see you again when your travels bring you back to our area.
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The accommodations are lovely and the staff is very gracious. The buffet breakfast is very nice. Highly recommend!
Thank you for being with us and for this favorable review and recommendation. Hope to see you again soon....dheaton
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We stayed for 2 nights after flying in from UK before heading down to a Dude Ranch.
It felt like a "Hilton Hotel" for those who stay at Hilton's a lot.
We had a "pool facing" room and that made a big difference as it meant you were facing inwards to the calm poolside area with palm trees, a bar...
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Thank you for including us in your visit to Arizona and for this positive review. We highly recommend a poolside room, as they are well worth the little extra to get a great view as well as direct access to a patio and the pool area. As you mention, we are close to Old Town Scottsdale as well as a...
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I am on a 10day business trip and decided to bring my family. We stayed for two nights at the Hilton hotel in a nicely appointed clean and large room. The staff and facility are very attentive and the extra efforts of Patty A and Salvadoro made the trip extra special for our family. Hilton is located close to parks...
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WOW! Thank you and your family for being with us and for this wonderful, complimentary review of our resort and staff. We will ensure that those who you mentioned by name are made aware of your compliments and are properly recognized for their extra efforts to make your stay so enjoyable. Anyone traveling with a family when several beds are...
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The room was clean and comfortable. The front desk and staff were very friendly and attentive. They provided us with plenty of bottled waters and even cookies! There is a nice pool and hot tub on site that we also really enjoyed. The buffet was pretty good too, especially the omlettes. Location was good, close to plenty of shops and...
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Thank you for being with us and for this positive review of your stay. We are glad that you felt we provided a good value, with great amenities and services. I will pass your compliments onto the staff involved so that they are properly aware and recognized for their efforts. We do hope that you will return to our area...
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My husband and I stayed 3 nights here at the end of Mar/2012. We had a poolside king room and it was really comfortable. Nice decor, comfy bed and we couldn't hear a peep from the busy pool area with the patio doors closed. We really enjoyed the pool area - it's obviously very kid-friendly so not sure it's that...
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Thank you for being our guest and for this "really nice" review. We are glad that you enjoyed our resort and the service provided by our staff. We look forward to being of service to you again on your next trip to our area.
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Stayed here as it was close to the airport after Grand Canyon Trip. Check in was cold. Not used to this in a Hilton. Arrived at room with no key to mini-bar (none was offered). Opened closet to find somebody's shoes still there. Called house keeping to take them away and I was laughed at. (Though some one did eventually...
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Thank you for being with us on your vacation and for this feedback about your stay at our resort. I apologize that your experiences with the front desk and housekeeping were not as they should be, especially for a Hilton property. I will be meeting with the managers first thing Monday morning and we will go over your comments and...
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I stayed here in February 2012 when I was visiting Scottsdale for a family reunion. I've stayed in Hiltons (various brands) all over the country so I've seen a spectrum of Hiltons....and this is not their best property. I stayed on points which was just fine but honestly would not spend $250/night in my own dollars to stay here. For...
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Thank you for being with us and for this feedback on your experience. I am sorry that you found our resort to be mediocre. Were you able to experience any of our services while here as I would like to hear more about your experiences. I find it interesting that many guests love the feel of the lobby and pool,...
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Very elegant hotel in a desirable location in Scottsdale, Az. The pool is wonderful and there are several tables set poolside to enjoy a bite to eat, read, chat, whatever. The food at the Blue Fire Grill, the main hotel restaurant, is excellent and reasonably priced. The rooms are lovely too and maid service was outstanding. My only suggestions would...
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Thank you for being with us and for this very favorable review of our resort and staff. We are pleased that you enjoyed your room, your time at the pool and in the dining room. We are very proud of our housekeeping staff and how well they keep the rooms and entire property so clean. We do provide complimentary shuttle...
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I really liked this resort.....I thought the staff was very nice, I can't remember his name but an older gentleman( maybe James??) that came around with cookies and greeted us everytime he saw us with such enthusiasm....he really enjoys his job and the guests really enjoyed him., He was much more enthusiastic then the woman that was the concierge, she...
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Thank you for being with us and for this positive review of our resort and staff. James is our lobby ambassador and he does a great job in greeting and taking care of our guests, to ensure that we deliver on the Hilton promise to make every guest feel cared for, valued and respected. We do hope that you will...
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348 Reviews
615 Reviews
