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Arroyo Pinion Hotel, an Ascend Hotel Collection Member

3.0 of 5
3119 West Highway 89 A, Sedona, AZ 86336 (Formerly Kokopelli Suites)
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Arroyo Pinion Hotel, an Ascend Hotel Collection Member
Ranked #33 of 43 hotels in Sedona
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34 reviews from our community

    Trip type
Traveller rating
    11
    14
    5
    2
    2
Date Rating
Carefree
Top Contributor
136 reviews 136 reviews
32 hotel reviews
Reviews in 43 cities Reviews in 43 cities
193 helpful votes 193 helpful votes
4 of 5 stars Reviewed 15 May 2013

This hotel lists with 'Choice Hotels' and is an excellent choice if you are staying in Sedona. The property is the old Kokopelli Hotel in West Sedona right off of Pinon/ Dry Creek Road and 89A. It is completely remodeled and upgraded. If you are in the 'Choice Network' you will enjoy staying at this hotel as opposed to a... More

Was this review helpful? Yes 2
See 28 more reviews by worldsprinter18 for Sedona
Orlando, Florida
1 review
4 of 5 stars Reviewed 13 May 2013

Clean and Comfortable. Just what I expected! No surprises! Price was fair and location was good. My room seemed to have been recently updated. Would recommend to family and friends! Close to everything and has spectacular views!

Was this review helpful? Yes 1
Surprise, Arizona
Senior Contributor
26 reviews 26 reviews
7 hotel reviews
Reviews in 11 cities Reviews in 11 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 6 May 2013

Great place to stay while vacationing in Sedona. Clean rooms, good service. Hot tub and fireplace in our room made it even nicer. A grill was available if you wanted to cook out. Not many hotels provide this. Grounds were well kept. Will definitely consider staying here on our next trip.

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See 4 more reviews by Kenneth C for Sedona
Arizona
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 19 April 2013

While staying here I encountered a few issues with my stay. When brought forth to hotel personnel there was no real concern or compassion given about the issues and I was treated as though I was lying. The General Manager and President are very rude and condescending, in all of my traveling I have never experienced treatment like I have... More

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bigtimetraveler55555, Guest Relations Manager at Arroyo Pinion Hotel, an Ascend Hotel Collection Member, responded to this review
23 April 2013

First I would like to thank you for staying with us. Next I would like to state the facts as they happened. You did not bring up any issues to the hotel staff during your stay. At no time the staff was informed of any fall until you came to check out at the desk. At checkout you casually mentioned... More

illinois
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 17 April 2013

We (2 mid age something couples) thoroughly enjoyed our stay and felt we received a very good value. We took advantage of their "grand opening" pricing and weren't disappointed. Jack was our manager on duty and he went out of his way to make sure we were completely satisfied with our stay. We did have a little problem the the... More

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See 2 more reviews by chevykevy for Sedona
bigtimetraveler55555, Guest Relations Manager at Arroyo Pinion Hotel, an Ascend Hotel Collection Member, responded to this review
23 April 2013

Thank you for staying with us. We really apprecaite your comments. You are absolutely right. We have renovated all our rooms with all new furninshings. We are working on the Breakfast, fitness room and public areas. when our Breakfst Bar is completed, it will have a lot more items including eggs and meat etc. Like anything new, sometimes need fine... More

Chicago, IL
Senior Contributor
44 reviews 44 reviews
17 hotel reviews
Reviews in 23 cities Reviews in 23 cities
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed 10 April 2013

We stayed here and if you're paying $189/night as all of Sedona is pretty expensive in April, you want some peace and quiet. Our neighbors kept banging their doors and running around. Also, the place has cheap construction and you can hear all types of movement and rattling. The rooms are renovated with modern touches and the bright orange Sedona... More

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See 4 more reviews by YourWorldTraveler123 for Sedona
bigtimetraveler55555, Guest Relations Manager at Arroyo Pinion Hotel, an Ascend Hotel Collection Member, responded to this review
23 April 2013

Thank you for staying with us. Your comments are appreciated. Our rates vary from $129 to $239 depending on Arrival date, Number of people, type of room and length of stay. You are absolutely right that in April the rates are on the higher end. Unfortunately, we can only control a noise neighbor, if we know about them. We do... More

San Francisco, California
Senior Contributor
30 reviews 30 reviews
26 hotel reviews
Reviews in 25 cities Reviews in 25 cities
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed 4 April 2013

Is this a 3-star hotel? I would say this is only a 2-star hotel. The first thing we noticed about the hotel was the weird design of the curtains -- there was no way we could close up the thick red curtain. You could imagine that, with lights on, people behind the window at the opposite building could see through... More

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bigtimetraveler55555, Guest Relations Manager at Arroyo Pinion Hotel, an Ascend Hotel Collection Member, responded to this review
7 April 2013

Your comments are most appreciated and we have copied them for our staff to review. May I take this opportunity to explain how our black-out curtains work. There are three sets of drapes in all of our rooms. The curtain next to the window is a thick black out curtain. During the day that curtain is push back to allow... More

Los Angeles, California
Contributor
11 reviews 11 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 25 February 2013

We stayed at this hotel for 3 nights. The hotel was very clean and quiet. The staff was very nice and helpful. The hotel is not in the center of Sedona but it is pretty close by. If you want to hike at the Red Rock state park, it is great. It is very close to the Red Rock state... More

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See 3 more reviews by BigBang7011 for Sedona
bigtimetraveler55555, Guest Relations Manager at Arroyo Pinion Hotel, an Ascend Hotel Collection Member, responded to this review
7 April 2013

Thank you very much for staying with us. And, thank you for your feed back. I passed on your comments to our staff and they were delighted. They always stand ready to serve and help in any way possible. Hearing the appreciation of their hard work makes thier day and they work even harder. So, Thank you. We plan to... More

Baltimore, Maryland
1 review
4 of 5 stars Reviewed 13 February 2013

We stayed here for 5 nights for a hiking vacation. This is a very nice, quiet, clean hotel. The price is right and the employees are all very professional and helpful! I liked the location, just inside West Sedonia. The complimentary breakfast is perfect to get the day started.

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bigtimetraveler55555, Guest Relations Manager at Arroyo Pinion Hotel, an Ascend Hotel Collection Member, responded to this review
7 April 2013

Thank you for staying with us and we appreciate your business. Thanks for your commnets about our staff. You ranked our Hotel almost Perfect.The exceptions were rooms and sleep Quality being 4 out 5. However, when you stayed with us the room renovation was not commplete. So, I wanted to let you know that all room renovation is now complete... More

Reno, Nevada
Senior Contributor
27 reviews 27 reviews
4 hotel reviews
Reviews in 11 cities Reviews in 11 cities
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 12 February 2013

I have stayed at this hotel 5 times in the last 5 years. It is a good hotel, has reasonable prices, and has a good location, but every time I have stayed at Kokopelli Suites, they have made mistakes with my bill and it has taken me days to get my credit card resolved. In fact, after I got home... More

Was this review helpful? Yes 1
See 4 more reviews by rzman for Sedona
bigtimetraveler55555, Guest Relations Manager at Arroyo Pinion Hotel, an Ascend Hotel Collection Member, responded to this review
7 April 2013

Thank you very much for your comments. Let me first apologise for any inconvence you may have suffered. Then, I wanted you to know that the Hotel is no longer Kokopelli Suites. We have completely renovated with all new items in rooms including the installtion of Beauty rest beds and even Starbuckes coffee in each room. We have new Management... More

 
 
 
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Additional Information about Arroyo Pinion Hotel, an Ascend Hotel Collection Member

Also Known As:
Kokopelli Hotel
Kokopelli Hotel Sedona
Address: 3119 West Highway 89 A, Sedona, AZ 86336 (Formerly Kokopelli Suites)
Phone Number:
Region: United States > Arizona > Sedona
Amenities:
Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Swimming Pool Wheelchair access
Hotel Style:
Ranked #33 of 43 hotels in Sedona
Price range (per night): S$170 - 275
Hotel Class:3 star (3*)
Reservation Options:
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