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All 7 Surprise hotels »

Days Inn and Suites Surprise

2.0 of 5
12477 W. Bell Rd., Surprise, AZ 85374
Hotel amenities
Days Inn and Suites Surprise
Ranked #6 of 7 hotels in Surprise
4.0 of 5 stars 23 Reviews
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23 reviews from our community

    Trip type
Traveller rating
    5
    12
    3
    1
    2
Date Rating
Surprise, Arizona
Contributor
14 reviews 14 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 16 April 2012

had guest in from out of town for our wedding and needed a place for them to stay. Days Inn& Suites Surprise was the perfect solution. Not only were the grounds spotless,the staff was friendly and the rooms clean and inviting. I was really pleasantly surprised at the value of the rooms! Our family and friends had large clean bathrooms,... More

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See 11 more reviews by 1Stark1 for Surprise
Manager14872, Front Office Manager at Days Inn and Suites Surprise, responded to this review
17 April 2012

Dear valued guest, Thank you for leaving such wonderful comments about our property. We appreciate any feedback, as we take any comments or issues into consideration and try to fix them to accommdate our guests needs. We do hope that you will stay with us in the future. Thank you again. More

grants, nm
Senior Reviewer
6 reviews 6 reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 13 April 2012

Nice rooms especially the jacuzzi bath. Great location just no public transportation to Phoenix.

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Manager14872, Front Office Manager at Days Inn and Suites Surprise, responded to this review
17 April 2012

Dear valued guest. We want to thank you personally for writing a review on our property. We are very pleased to hear your stay was "wonderful". We hope the next time you come to Surprise, AZ, you come stay with us again. Thank you again. More

Portland OR
Senior Reviewer
10 reviews 10 reviews
Reviews in 9 cities Reviews in 9 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 11 April 2012

We stayed here for six days while on vacation. The staff was friendly and the room was clean. Everything about this place was average. Breakfast feature was waffles. No eggs or meat. One big negative was smoking allowed on the covered patio near the pool. Although a no smoking sign was visible, ashtrays were provided and staff was aware people... More

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Manager14872, Front Office Manager at Days Inn and Suites Surprise, responded to this review
17 April 2012

Dear valued guest, We thank you for taking the time out your schedule to write a review on the Days Inn & Suites. We are pleased to hear that your room and front desk was great. As for our smoking policy we are a non smoking hotel but we must have a designated smoking area for our guests, which is... More

Calgary, Canada
Reviewer
3 reviews 3 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 18 March 2012

We stayed at this hotel for 2 nights. Front desk staff were a 10+ and extremely helpful. The hotel was fully booked and they were often helping several people at the same time. They did this promptly and always with a smile. They were also very helpful in sending and receiving faxes for us. Rooms were clean, pretty standard. We... More

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Manager14872, Front Office Manager at Days Inn and Suites Surprise, responded to this review
2 April 2012

Dear valued guest, We want to thank you for taking the time out of your schedule to write a review on our property. Here at the Days Inn and Suites we strive for make our guests stay wonderful, we are very glad to hear you had a exceptional stay with us. We look forward to seeing you again. Thank you... More

Kamloops, Canada
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed 9 March 2012

We chose this hotel because of the favourable reviews. It is about 20 minutes away from Jobings Arena, easy to find with GPs, fairly light traffic. The accomodations were a pleasant surprise, large, clean and comfortable, especially for the price. We'll be back!

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Janesville, Wisconsin
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 11 November 2011

The front desk staff was exceptionally helpful, cheerful and friendly throughout our stay. Housekeeping staff did excellent job of maintaining the rooms, hallways and the lunchroom. The complimentary breakfast was excellent and very much appreciated.

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Las Vegas, NV
Contributor
11 reviews 11 reviews
Reviews in 8 cities Reviews in 8 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 10 November 2011

This is the best deal around in this area. Room was very clean, linen was adequate, and it was very safe. The hotel is located away from the street so there is no traffic noise. Hotel entrance require key after 11pm. Breakfast selection included cereals, muffins, bagels, waffles, fruit, juices, and coffee or tea. We were not looking for a... More

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Mexico City, Mexico
Senior Reviewer
8 reviews 8 reviews
Reviews in 7 cities Reviews in 7 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 22 September 2011
1
person found this review helpful

After reading reviews from good to bad about this establishment, I tend to think that people expect too much from a hotel that is reasonably priced. My children (in their 20's) and I stayed there for several days while visiting my mother in her retirement home in Sun City West over Christmas and were well-satisfied. In fact, if we go... More

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Manager14872, Front Office Manager at Days Inn and Suites Surprise, responded to this review
3 April 2012

Dear valued guest, Thank you for taking the time out of your schedule to complete a survey regarding your stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response by continuing to focus on making each and every guest experience the best it can be. We hope to be of... More

Sterling Heights, Michigan
1 review
4 of 5 stars Reviewed 22 September 2011

We only stayed 3 days, but we felt the employees were eager to make us comfortable right from the get go. They gave us free toiletries we had run out of or forgot, maps & directions to various locations, and were always friendly and considerate. The breakfast each morning was delicious ( homemade waffles) and the price was a real... More

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Manager14872, Front Office Manager at Days Inn and Suites Surprise, responded to this review
3 April 2012

Dear valued guest, I want to thank you for taking the time out of schedule to write a review on the Days Inn and Suites. We are very happy to hear you were pleased with the "helpful staff" and with all the other amenitites of the hotel. Please know that your feedback is extremely valuable to us and we hope... More

Surprise, Arizona
1 review
1 of 5 stars Reviewed 28 July 2011

Don't go NEAR this place...They defrauded my Credit Card...spent 3 nights at $59 per night...Total $205.05....My Card was charged that amount PLUS $282.48 on the same date...NOW I have to go through a BIG hassle to get my money back!!

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A TripAdvisor Member, General Manager at Days Inn and Suites Surprise, responded to this review
10 August 2011

Dear Kitty, In reference to your stay and visa charges at the Days Inn & Suites in Surprise on July 20-23, 2011. Upon check-in you had requested a smoking room; which our front desk agent advised you at check-in we are a 100% non-smoking hotel. The front desk agent showed you the designated smoking area located in the back of... More

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Additional Information about Days Inn and Suites Surprise

  • Days Inn Surprise
  • Surprise Days Inn
Address: 12477 W. Bell Rd., Surprise, AZ 85374
Price range (per night):* S$68 - 114

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Days Inn and Suites Surprise
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