This is my first time staying at a Four Points, which is apparently Starwood's lower-cost line of hotels. The place definitely has the feel of a high-end motel but I was pleasantly surprised and had a very nice stay. The room was a little worse for wear, with some scuff marks and patches on the walls, but it was clean.... More

This is the second trip that I have had at this hotel and the first was ok. The second was a nightmare. We found roaches the size of your palm the first night. We were given another room where the infestation was even bigger. We moved again to another room on a different floor. I have never been so disgusted... More

I have been here 5 times now, with business trips and visiting my daughter at ASU. It is the perfect location for going to all points around Phoenix while being close enough to drop in with my child at ASU. The rooms are kept clean and serviced and the front desk staff is always outstanding and prompt. Handy bar in... More

We stayed here for a staycation and was pleasantly surprised. The price was great for the room that we got. The beds were AMAZINGLY comfortable. The rooms were very clean and nicely maintained. The showers had built in pump canisters for shower gel, shampoo, and conditioner. The rooms were very spacious. Breakfast buffet for $10 was a great value and... More

The hotel is walking distance to ASU and even Mill Ave, if you like to walk. The front desk daytime staff was very friendly and helpful; the evening staff was acceptable. The beds were great and very comfortable. The room air conditioning was horribly noisy. It was not hot on the day that we arrived but we couldn't turn down... More

I stayed here for two days while at a meeting. One elevator. Very, very long corridors with elevator at one end. You want rooms with low numbers-201, 301,401. Higher number=loong walk. Room was large with king bed. Cold AC. Comforter and blanket. Mattress was just right. Very large pillows for sitting up and two smaller king size ones. Electrical outlet... More

I stayed here in February 2013 because it was close to ASU. It looks nice from the outside, but inside it is a one star hotel. Beware: looks from the street are deceiving. The rooms have single leaky pane glass, so all the street noise blasts in at all hours of the night. So does the construction noise from next... More

Was very disappointed with our room, it was small, dark, noisy, no pens or writing paper available, no phone book. Toilet was backing up at 7AM, had to call down front desk and get a maintenance person up to our room immediately, he said it was a low flush issue! It was very inconvenient. Seems to be an older hotel,... More

The cons: Our balcony door would barely open, the bathroom door was on huge rollers and would often come off the track making it impossible to close, there was trash in the stairwells that was there all four days of our visit, and the noise level was very high. The interior of the room was run down. It could use... More