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Embassy Suites Hotel Phoenix - Tempe

3.5 of 5
4400 South Rural Road, Tempe, AZ 85282
Hotel amenities
Embassy Suites Hotel Phoenix - Tempe
Ranked #7 of 47 hotels in Tempe
4.5 of 5 stars 42 Reviews
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42 reviews from our community

    Trip type
Traveller rating
    17
    21
    4
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Date Rating
Bainbridge Island, Washington
Senior Reviewer
8 reviews 8 reviews
Reviews in 4 cities Reviews in 4 cities
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed 21 May 2012

We were visitng for our daughters graduation and were only staying for 2 nights. We found the staff friendly and willing to accomodate their guests. It was extremely hot during our stay and coming straight from the airport it was nice to get a couple of free cold drinks at the managers reception. We found our room to be clean... More

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Miami
Senior Contributor
25 reviews 25 reviews
Reviews in 15 cities Reviews in 15 cities
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 16 May 2012

They were going through the middle of a remodeling, and went above and beyond to make us feel wecome and accommodated. They were super busy, as there was a large group staying there for a conference. The room was in good condition, but not as modern as I thought. The breakfast was good, although the omlette makers were not the... More

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Calgary, Alberta, Canada
1 review
5 of 5 stars Reviewed 4 May 2012

The team at Embassy Suites Tempe made our stay Apr 21-28th an excellent experience. Carla, Jeremy, John, Ty, Dan, Mary and Peter are top notch in Customer Service!!! We will be returning to Embassy Suites in Tempe on future trips. The renovations has no impact on your stay. We highly recommend this hotel!!

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Peter Cowley, General Manager at Embassy Suites Hotel Phoenix - Tempe, responded to this review
5 May 2012

Kelly C......how kind of you to take the time to post such positive comments about your stay. And for highlighting a few of our excellent team here.....I'll let them all know you appreciated their efforts. Thanks for making such a strong recommendation and we very much look forward to seeing you back at the hotel in the very near future.... More

Cumming, Georgia
Senior Reviewer
7 reviews 7 reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 30 April 2012
1
person found this review helpful

Checked into the Embassy Suites one evening after traveling across the country. The lobby is closed and under construction and there is a temporary setup in another part of the hotel. The disruption isn't too terribly bad and it is only temporary. My assigned room just happened to be about as far away from the office as possible so I... More

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Peter Cowley, General Manager at Embassy Suites Hotel Phoenix - Tempe, responded to this review
1 May 2012

Dear Ohana3D........First, I want to thank you for posting your comments about your recent stay with us. I'm glad you agree that the lobby and restaurant construction that is underway was not that bad. We have worked hard to ensure minimal disruption to all of our guests. The good news is we are less than 2 weeks from it being... More

2 reviews
4 of 5 stars Reviewed 29 April 2012 via mobile

Was very suprised with this hotel. Staff was very well trained and really friendly. Would recommend to anyone.

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Peter Cowley, General Manager at Embassy Suites Hotel Phoenix - Tempe, responded to this review
30 April 2012

Dear JGB216.....I'm very glad we surprised you in a positive way! Thanks for recognizing our great team here at the hotel. Thanks for the recommendation and we hope to see you back here very soon. Peter Cowley General Manager More

Meadville, PA
1 review
5 of 5 stars Reviewed 27 April 2012

We just spent two weeks at the Embassy Suites in Tempe. I cannot say enough about how womderful the staff there is. Every single person went out of their way to make the stay comfortable and accomodate the guest. The breakfast staff is great and the selection is terrific. The front desk staff is very helpful and knowledgeable. The shuttle... More

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Peter Cowley, General Manager at Embassy Suites Hotel Phoenix - Tempe, responded to this review
30 April 2012

Dear Mary P.......we loved having you at the hotel! And thanks for recognizing the great staff here. I'm biased but I do think they are pretty good!! We very much look forward to seeing you back at the hotel very soon.....I bet you can't wait to see the newly renovated lobby and our completely brand new breakfast area. It's going... More

Minneapolis, Minnesota
Senior Contributor
22 reviews 22 reviews
Reviews in 15 cities Reviews in 15 cities
46 helpful votes 46 helpful votes
5 of 5 stars Reviewed 16 April 2012

I stayed the Embassy Suites-Tempe for a long weekend. This was my fourth stay in five years. The lobby and Mexican restaurant are currently under renovation, and the current breakfast area will be eventually remodeled and become part of the lobby area. It will be exciting to see the completed product when I return in a year or so. As... More

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Peter Cowley, General Manager at Embassy Suites Hotel Phoenix - Tempe, responded to this review
27 April 2012

Dear Viking78......I need to thank you very much for writing such a nice, detailed review of our hotel and your stay. I'm sure many travelers considering staying here will find your comments helpful, so thank you. We look forward to welcoming you back to the hotel soon and also to you posting how much better our breakfast experience is once... More

Cramlington, United Kingdom
Contributor
15 reviews 15 reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 16 April 2012

stayed there 3 nights, good location, loverly spaceus modern rooms, nice pool area, decent restraunt food, breakfast was well over crowded everyday but they are renovating the area & will be nice when its done. Only gripe was I asked for a quite room & was put in 309 facing rural road & the traffic noise never stopped all night... More

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Peter Cowley, General Manager at Embassy Suites Hotel Phoenix - Tempe, responded to this review
27 April 2012

Dear andyrob1971........i want to thank you for providing such positive comments about your stay with us. I'm very sorry about the noise from the road......it seems that some nights/days it is worse than others. And you are right.....our renovation that I proudly speak of so often will be completed by June 15th. Until then our great team is providing all... More

Laguna Hills, CA
Senior Reviewer
9 reviews 9 reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 15 April 2012

Our family likes to stay in Embassy Suites; especially good value with breakfast and happy hour. This particular location had good set-up for breakfast: separate line for cooked-to-order items (eggs, omelets, pancakes) and separate lines for serve yourself items (hot and cold). I hope it is equally efficient after the renovation. Only complaint is lack of pool towels; even after... More

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Peter Cowley, General Manager at Embassy Suites Hotel Phoenix - Tempe, responded to this review
16 April 2012

CurlyLagunaHills_CA.......thank you for taking the time to post your very positive comments about our hotel. Breakfast and the Manager's Reception are two of our core brand standards (along with our two-room suites) and so I'm glad you and your family recognize that value. And it will just get better after the renovation as we will be building a new lobby... More

Stevenson Ranch
Contributor
11 reviews 11 reviews
Reviews in 7 cities Reviews in 7 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 12 April 2012

I keep coming back and after the current renovation expect this to be my "Go To" hotel when in Phoenix. The staff is friendly and welcoming. The breakfast is decent.

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Peter Cowley, General Manager at Embassy Suites Hotel Phoenix - Tempe, responded to this review
16 April 2012

ADavis91381....I very much appreciate your loyalty to our hotel and for posting your nice comments about our hotel, staff and breakfast. Just just a couple of weeks our renovation will be complete and our breakfast will be even better as we are moving it into a brand new, larger space. We look forward to seeing you again at the hotel... More

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Additional Information about Embassy Suites Hotel Phoenix - Tempe

  • Embassy Suites Hotel Phoenix
  • Embassy Suites Tempe
  • Tempe Embassy Suites
Address: 4400 South Rural Road, Tempe, AZ 85282
Price range (per night):* S$130 - 211

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