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All 6 Tusayan hotels »

The Grand Hotel

3.0 of 5
149 State Route 64, PO Box 3319, Tusayan, AZ 86023
Hotel amenities
The Grand Hotel
Ranked #4 of 6 hotels in Tusayan
3.5 of 5 stars 554 Reviews
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554 reviews from our community

What travellers say about this hotel
  • Breakfast buffet(8)
  • Very nice(8)
  • Indoor pool(8)
  • Clean and comfortable(7)
  • Gift shop(6)
  • Holiday Inn Express(4)
  • Will definitely stay(4)
  • Game room(3)
  • Best Western(3)
Traveller rating
    90
    157
    127
    113
    67
Only show reviews for Family (129) | Couples (207) | Business (5)
Date Rating
Ferndale, MI
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed 18 May 2012

My mom and I stayed here for four nights and were very pleased. Unlike what others have said, the front desk was awesome and very friendly when dealing with us. While researching our trip, it didn't look like there was too much around to eat so we went with the option of having a fridge and microwave put in our... More

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Rio de Janeiro, RJ
Senior Contributor
35 reviews 35 reviews
Reviews in 12 cities Reviews in 12 cities
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed 16 May 2012

When we checked in for three nights, we learned that each day had a different room rate. The following morningide to the end while picking our preferred spots to stop at on our return trip, we asked the concierge for basic directions on visiting Grand Canyon National Park, which we assumed was a question she hears several times a day.... More

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Albuquerque
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 16 May 2012 via mobile
1
person found this review helpful

Everything around the Grand Canyon costs too much, & so did our room; but we had a nice stay. The room was a clean double queen, but I unclogged the bathroom sink myself and the hair dryer only worked on low not high. Individual coffee pot & safe, but no refrigerator. Breakfast not included. Dave at the saloon was lively... More

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San Antonio, Texas
1 review
4 of 5 stars Reviewed 15 May 2012

We stayed at The Grand Hotel in February- it was super snowy so a lot of our planned excursions at the Grand Canyon had been canceled. After a day of freezing- we returned to our hotel a little bummed and stopped in the bar. David, the bartender, made our night! He was amazing, entertaining and quick. We had a blast... More

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Englewood, New Jersey
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 15 May 2012

Loved it. Arrived late, room was clean, quiet and met our needs. Next morning we overslept, and got to the hotel resteraunt five minutes before breakfast service was done, the staff couldn't have been nicer, they made us feel like we were not inconveniencing them at all.!! Food was delicious. Ten minute drive to the Grand Canyon. What a nice... More

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Kelowna, Canada
2 reviews
4 of 5 stars Reviewed 15 May 2012

Great hotel close to the grand canyon,nice friendly staff,food was good in the dining room with live music nightly. Room was large and very clean, Great hotel would stay there again.

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Senior Contributor
32 reviews 32 reviews
Reviews in 17 cities Reviews in 17 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 11 May 2012 via mobile

We stayed at the Grand Hotel while visiting the Canyon. It was an easy drive to the park and the rooms were decent sized. The front desk staff was friendly and helpful. However, the attached restaurant was really mediocre. The breakfast was overpriced, the atmosphere dark, and service was slow. It's a fine jumping off point for the park, but... More

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Newark, New Jersey
Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 10 May 2012 via mobile

I would definitely stay here again. My family and I stayed for two days while visiting the Grand Canyon. This hotel is definitely a great place to stay. They have a nice restaurant for dinner (we ate there both nights). It's a newer hotel so it's modern and clean but charming at the same time. It's a 5-10 minute drive... More

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AZGrandHotel-GM, General Manager at The Grand Hotel, responded to this review
11 May 2012

Thank you for taking the time to inform us of your visit. We appreciate your business and will pass on your experience to our staff and recognize them for their efforts. Our team is dedicated to providing a high level of service and we appreciate hearing that feedback. In regards to refrigerators, we have them available and deliver them to... More

The Woodlands, Texas
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 9 May 2012
1
person found this review helpful

The room seemed fine but the bed was all lumpy and the sheets would not stay on the mattress. My husband's back was in terrible pain after trying to sleep on it. This hotel is not worth the money they charge. We had planned on staying at the hotel for 3 nights but after spending one sleepless night at this... More

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AZGrandHotel-GM, General Manager at The Grand Hotel, responded to this review
10 May 2012

Please accept my sincere apologies about your experience at the Grand Hotel at the Grand Canyon. Thank you for taking the time to inform us of your experience. The hotel is in the process of trying to contact this guest to get additional information and to resolve to their satisfaction. More

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Leeds
Top Contributor
61 reviews 61 reviews
Reviews in 25 cities Reviews in 25 cities
103 helpful votes 103 helpful votes
2 of 5 stars Reviewed 9 May 2012
1
person found this review helpful

To start with we found the guy on reception very rude when we were checking in to the hotel. We had advance purchased a king room via Expedia. I paid £135 including breakfast for two. We did get a king room but it must have been one of the worst positioned rooms in the hotel. It was on the ground... More

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AZGrandHotel-GM, General Manager at The Grand Hotel, responded to this review
10 May 2012

Thank you for taking the time to inform us of your experience at the Grand Hotel. I will follow up with my front desk team about the service mentioned. Please accept my sincere apologies for the service that was mentioned. I will pass your positive comments on to our bartender as well as the food and beverage team. I will... More

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Additional Information about The Grand Hotel

  • Grand Hotel Tusayan
  • Grand Hotel Grand Canyon
  • Grand Hotel Arizona
Address: 149 State Route 64, PO Box 3319, Tusayan, AZ 86023
Price range (per night):* S$176 - 368

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The Grand Hotel
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