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Holiday Inn Express & Suites Conway

2.5 of 5
2330 Sanders Street, P.O. Box 576, Conway, AR 72032
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Holiday Inn Express & Suites Conway
Ranked #8 of 18 hotels in Conway
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31 reviews from our community

    Trip type
Traveller rating
    19
    6
    3
    2
    1
Date Rating
1 review
5 of 5 stars Reviewed 15 May 2013 NEW

The staff at this hotel make it the hotel to visit! Nicholas and Taneshia at the front desk were awesome. Nicholas came to my room to help with a tv problem and also tried to help me with my wireless Internet. At check out time, I was out of the hotel teaching. Taneshia at the front desk called my room,... More

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Memphis, Tennessee
Contributor
20 reviews 20 reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 8 April 2013

Our family of four stayed here while participating in a regional volleyball tournament. The hotel was filled with teams of volleyball players, cheerleaders and baseball teams. Yet the staff stayed on top of it all. It was clean, quiet and the breakfast foods never ran out--despite the many mouths to feed.

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See 2 more reviews by Chris A for Conway
beehappyconway, General Manager at Holiday Inn Express & Suites Conway, responded to this review
21 April 2013

It's always so nice to hear from guest like yourself who care enough to take time from your busy schedule to let us know about your experience. When we have any type of sports event in house it is our goal to make everyone feel welcome and yet keep the noise levels under control. It's very exciting to see your... More

1 review
4 of 5 stars Reviewed 6 April 2013 via mobile

Our stay was pretty quick, just a one night stay. The property is new and presents itself well. The room we received had two double beds and was pretty small. As a family of four we were pretty cramped. The bed was pretty comfortable as far as hotels go. Breakfast was tasty and my kids enjoyed the selection. The only... More

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beehappyconway, General Manager at Holiday Inn Express & Suites Conway, responded to this review
21 April 2013

I want to say Thank You for your comments on your recent stay in Conway, AR. We take pride in providing great customer service the moment you walk in our doors. We do have a place away from the building that the employees are able to smoke and I sincerely appreciate you bringing this problem to my attention. You are... More

Murfreesboro, Tennessee
Senior Contributor
25 reviews 25 reviews
8 hotel reviews
Reviews in 13 cities Reviews in 13 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 24 February 2013

My family stayed in the Holiday Inn last night. It was super clean and in great condition. The lobby, pool area, hallway, elevators and everything else were very clean and looked new. The beds were comfortable and provided the four of us with a great night's sleep. I can not go on enough about the breakfast. There was a wide... More

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See 2 more reviews by AlisonJo71 for Conway
beehappyconway, General Manager at Holiday Inn Express & Suites Conway, responded to this review
27 February 2013

The words Thank You are so small when it comes to expressing how much we appreciate such great guest like you! What a blessing to be able to provide a home away from home for someone who recognizes the work of others! I love hearing from guest, it is very encouraging for a staff of people who truly care! Please... More

Oklahoma
Contributor
11 reviews 11 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 19 February 2013

I've stayed at this hotel several times because I've consistently received great service and a very clean room. I make it a point to go to this hotel instead of one in the Little Rock area because this one has never disappointed. It's newer, which makes it nicer and cleaner. We used the indoor pool which was small, but clean.... More

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beehappyconway, General Manager at Holiday Inn Express & Suites Conway, responded to this review
27 February 2013

Thank You so very much for the wonderful comments. Most of all Thank You for choosing the Holiday Inn Express & Suites of Conway. As a manager it is so refreshing to hear from guest who appreciate the hard work of my staff! We strive to provide each guest with a service that is above and beyond. Please come back... More

Fayetteville, Arkansas
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 17 February 2013

This was an 8 hour stop over. what a nice property. The beds are awesome the hotel is fresh and new. clean, everything worked, great front desk staff, what else can you ask for? Oh yeah I almost forgot to mention the great water pressure and boiling hot! I read some of the less then stellar reviews on here and... More

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beehappyconway, General Manager at Holiday Inn Express & Suites Conway, responded to this review
18 February 2013

Thank you so much for you recent stay and great review. It is so nice to hear from a guest who appreciates a great hotel & great service. It means so much that you take the time to share your comments! We hope you will return to Conway very soon. Sincerely, Angela Bagby, GM More

Rogers, Arkansas
1 review
1 of 5 stars Reviewed 14 October 2012

I want to start this note by saying that before today I was a member of the priority club for 8 yrs. the last 3 have really gone down the tubes for holiday inn as chain in general and this experience highlights just how bad they have gotten. I attempted to check in to this hotel and was greeted by... More

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IHGCare, Guest Relations Manager at Holiday Inn Express & Suites Conway, responded to this review
30 October 2012

Dear safetyarm, Thank you so much for taking the time to leave us your feedback. A hotel is defined by the quality of service that it provides to its guests. As our success is measured by how our guests evaluate our services and facilities, I want you to know that the feedback we receive are taken seriously. Your comments tell... More

Rogers
Contributor
19 reviews 19 reviews
10 hotel reviews
Reviews in 11 cities Reviews in 11 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 6 October 2012

Nice clean and convenient Holiday Inn Express. There was really nothing special nor anything bad about the place. The 'standard' pillows were not up to par at all and we did request some extra ones but were told extra pillows were not available. The bed was a bit hard as well -- needless to say it was not a pleasant... More

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See 2 more reviews by therealremzy for Conway
beehappyconway, General Manager at Holiday Inn Express & Suites Conway, responded to this review
8 October 2012

Just wanted to say thank you for choosing the Holiday Inn Express & Suites of Conway. I want to apologize for your uncomfortable nights sleep. I'm not sure who you spoke to about extra pillows but there is an extra pillow in each rooms closet or bottom drawer. Pillows are also in the laundry room per request. You were in... More

2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 24 September 2012

It was very nice clean room. I forgot toothpaste and they had my right brand that I use and I thought that was a wonderful thing. The television was nice and clear and the remote was very easy to use.

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beehappyconway, General Manager at Holiday Inn Express & Suites Conway, responded to this review
27 September 2012

Holiday Inn Express in Conway strives to have a great property with a great service to offer. It's kind and caring Guest like yourself that make our job a joy. We sincerely appreciate you taking the time to share your thoughts! It's always nice to know that guest notice details such as toothpaste brand! As you travel back to Conway... More

Top Contributor
55 reviews 55 reviews
11 hotel reviews
Reviews in 21 cities Reviews in 21 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 16 September 2012 via mobile

I stayed in this hotel for 4 nights for work. The room was very clean. It was very quiet and I slept very well. I would stay here again the next time I'm in town. I'll also add that the staff was very helpful and very polite when I needed their help.

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See 7 more reviews by Dleep for Conway
beehappyconway, General Manager at Holiday Inn Express & Suites Conway, responded to this review
18 September 2012

Thank you so much for choosing the Holiday Inn Express of Conway, AR. It is always so nice to hear from our guest. As a staff of Team players we all do our personal best to make you feel right at home while you are traveling. I appreciate you taking the time to let us know what you thought about... More

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Additional Information about Holiday Inn Express & Suites Conway

Address: 2330 Sanders Street, P.O. Box 576, Conway, AR 72032
Phone Number:
Region: United States > Arkansas > Conway
Amenities:
Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #8 of 18 hotels in Conway
Price range (per night): S$144 - 170
Hotel Class:2.5 star (2.5*)
Official Description (provided by the hotel):
We are located at I-40, Exit 125 in Conway, AR. Hotel opened in April 2012 and is a very upscale and modern decor. A great Central Arkansas location just 30 miles from Little Rock Airport. A great home away from home, with a friendly staff that offers the very best of service! We look forward to seeing you soon! ... more   less 
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