Booked in to stay a couple of nights here, also left after one night,I felt like a human polar bear, caught the cold, and eventually caught myself on, its a health and safety hazard for young child due to the absence of heat,TV's don't work, the bar ran out of Carlsberg, the bar man said they don't get beer unless...
We are saddened your stay in Ostan na Rosann was such a disappointment.
However, we acknowledge that the heating in the hotel was a problem during your stay.
As you know, we have only been open for four months. Unfortunately we could not have tested the effectiveness of the heating system until now.
We are doing everything possible to rectify...