Having visited the Glenroyal on many occasions for functions a wedding and a number of christmas parties we decided to have our daughters Communion party there last saturday and what a party did we have a fantastic day had by us and all our quests a huge thank you to Kate and Quentin (hope Ive the spelling right) and LIsa...
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Poor service, shoddy rooms where shower didn't work, and bed was uncomfortable.
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I was a member of 13 golfers staying in the Glenroyal after playing the K Club on Saturday, and then again on Sunday morning. The service was top class from front of desk to the Bistro and behind the bar. Nothing was a drama to the friendly staff who worked away in the background but there when needed, and made...
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Dear Martin,
Thank you very much for your kind feedback, Thank you for choosing to stay with us after your Golfing day at The K Club. Also thank you for your kind words with regard to the service and we are glad you had an enjoyable stay, We look forward to welcoming you back in the near future,
Once again...
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Function: 101st Birthday Party
My wife and I arrived shortly after 12:30 - earlier than I had stated but all tables in the Cashel Room were fully set.
Quentin had anticipated our desire to take the birthday lady (my wife's mother) in by the shortest route, rather than through the main entrance.
The manner in which she was greeted on...
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Dear Valued Guest,
Thank you very much for your feedback, We are glad that you had an enjoyable birthday party for your mother in law here at the Hotel, It is great to hear that everyboby at the function enjoyed their meal and thank you for taking the time to give us very nice feedback,
Once again thank you for...
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I was a member of a group of 8 people who were in Maynooth on a golfing weekend. The hotel was ideal for us, we played Carton House and the K Club.
All the staff were really friendly and the food was what you'd expect (reasonably priced too). The location in Maynooth is great as we were able to stroll...
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Dear Valued Guest,
Thank you for kind feedback, We are glad that you were able to enjoy a nice relaxing swim in our Adult only pool after your round of Golf, Thank you for your comments with regard to the staff been friendly as this is an aim of the team , where we strive to have a nice relaxed...
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This is a fine hotel with excellent value for money rooms. Looking out my window (around 10.30pm) which overlooked a central oasis of trees and plants I was thrilled to see a sleeping roost of wagtails in the tree next to my window. Do the local birders know they are there? The bed was extra comfy , the Thai restaurant...
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Dear Valued Guest,
Thank you for your feedback and we are glad you enjoyed the nice view of our Garden couryard, The birds stay in a large tree that we have at the end of Garden, We take on board you feedback with regard our Thai Restaurant and we endevour to improve this going forward,
We look forward to welcoming...
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Terrific hotel, spotlessly clean, large rooms but best of all top customer service from all especially Clara who was very helpful with all my queries in relation to me booking important clients in to this hotel in July. I was a bit sketchy reading some of the reviews but after talking to Clara I would be more than happy to...
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Dear Valued Guest,
Thank you very much for your positive feedback, we are glad you had lovely stay and that you found our customer service to be of highest standards,
We are looking forward to seeing you again shortly,
Once again thank you for your kind feedback,
Kind Regards
Ted Robinson
General Manager
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this hotel is fantastic!! Staff were extremely Helpful & friendly!!
great facilities,great food & great location... also great value for money. the rooms are very clean & spacious & very well equipped. and very comfy beds!! it is within walking distance to Maynooth Town.
I would strongly recommend to family & will also go back and stay here again! :)
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Dear Valued Guest,
Thank you very much for your feedback and your very kind words,
We are really grateful for feedback either positive or not so postive, we are glad you had fantastic stay and found the team to be extremely helpful and friendly,
Once again thank you and we look forward to welcoming you back to the Glenroyal Hotel...
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Great family friendly hotel, lovely helpful staff, great value for money. Excellent leisure facilities and spa. Room was ok, nothing special but spacious and clean. Food was lovely, again nothing special just good honest food. We had a great time, very pleased with the package and will go back again!
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Dear Valued Guest,
Thank you for your feedback and we are glad you and your family had enjoyabe stay,
We are always trying to improve our packages on offer and hope you do consider us again for your next break away,
Thanks again for you nice comments
Kind Regards
Ted Robinson
General Manager
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Context: 30s Brit couple on holiday, first time to Ireland.
This is a hotel of contrasts - comfy beds, state of the art gym and two swimming pools(!) but the rooms are not particularly well soundproofed and we were subjected to the headboard rocking from upstairs - in stereo. The food is OK - breakfast could be better quality.
For...
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Dear Valued Guest,
Thank you for your feedback and glad you enjoyed the fact that we have two pools, Sorry about the noise that you heard from another room, We are glad you found it to be good value and we take on board your feedback and will endevour to keep improving our standards and service,
We do hope you...
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