My husband and I stayed for one night on an excellent deal through Expedia . Hotel in a good position facing on to the market place. Our room, which was in the sixties block at the back of the hotel, was clean, warm and refurbished to a high standard. The whole hotel has undergone a refurb and the public areas...
More
I thank you very much for the excellent review, we have invested a lot of time and effort into this iconic building and are nearly finished, you are right the lift does near a makeover and is on the list to be done very soon. I am so happy that you enjoyed our food and service. Kings Lynn has a...
More
My sister recently had a very small informal wedding breakfast at your hotel, the food and service was excellent. However, I needed to change my sons nappy and was amazed to hear that you have no baby changing facilities. I didn't want to leave the building, spending time away from the party to seek another venue with baby changing facilities...
More
Thank you so much for your review, its very good news that you enjoyed our food and service which is now going from strength to strength . I have taken note about baby changing facilities and in our final snagging am looking to take care of this, thank you for bringing to our attention. We do have baby changing in...
More
Stayed here for two nights with my husband on a Groupon break during the Bank holiday weekend in May. Staff were very helpful and friendly. Cannot fault the Hotel. Refurbishment was complete as far as we could see. Great room, comfy bed and flat screen tv. Food was delicious. With our offer we had cream tea, dinner and wine in...
More
Thank you for such a superb review, we are extremely proud to have you as our guests and for you to experience our hospitality and new decor. Having just achieved our 4*AA rating and 2012 certificate of excellance from trip advisor we now feel that we are providing exactly what our clientle deserve. Once again thank and hope to see...
More
My girlfriend's first reaction as we walked inside was "Isn't it posh!" and it is, indeed very nice looking. The room whilst not the biggest was very modern and had a lovely bathroom, although unfortunately no actually bath (however the shower was a very reasonable size).
The location is superb and is a stone's throw from the main high street...
More
Thank you for your review, we are proud to get so many great reviews. It makes us all feel great that we got so many areas of the hotel right. All lot of investment, time and effort has gone into this hotel and to welcome so many guests to experience one of norfolks most fantastic iconic buildings makes us feel...
More
It is 45 years since my previous stay in the Dukes Head Hotel which was on my wedding night. Recently, I came across a special offer which encouraged me to book an overnight stay. The hotel's owners have invested heavily to update and modernise and the result is excellent. The room was well appointed and the public lounge where we...
More
We are so happy that you came back to us after so many years, we are extremely honoured by your comments. You so proudly pointed out about our afternoon teas which are proving to be a great experience. Breakfast comments I have taken onboard and next time you are with us breakfast is on me. So proud to have you...
More
Chose hotel as had to be in area and decided to use groupon voucher, which is currently fantastic value for money
As an ex hotelier and now one who stays at hotels as part of my business, i appreciate what the owners are trying to do. I note previous responses to trip advisors reviews which many other hotels do not...
More
Thank you very much for your feedback, it's always important to let us know your thoughts. We are happy and proud that you enjoyed our decor and service. You are right we are not far from a rosette on our food and service as we just gained our 4* AA rating two weeks ago. I take on board about the...
More
The hotel has an excellent position by the main square, and has an imposing front and good reception area and lounges. The staff were all very friendly, and mostly efficient. The chamber maids and workmen (refurbishment work still ongoing) all greeting customers with a cheery greeting. So a good vibe of a happy establishment.
Our room was a reasonable size,...
More
Thank you so much for your review. We are very happy and proud of the quality and service you received. As per our previous reviews it just shows listening to all guests and staff do make the future brighter. Now we are convinced after reviews like yours and our acheivement of four star * AA rating last week everyone will...
More
Recently stayed here on a groupon 2 night deal. On arrival we were initially disappointed as the building looked quite a dismal 60's building. However this was the rear and once you walked to the front the lovely Georgian aspect was fantastic, unfortunately there is no rear entrance which is a rather long trek back and for the car park...
More
I thank you for your review as good and bad feedback is very special to us. I am happy that you enjoyed part of your stay with and have taken notice of your other comments that you have mentioned. We are just about to finish our refurbishment . We are doing a full snagging list which will be taken care...
More
Stayed 2 nights. Excellent location as a base for sightseeing and close to restarants, etc. Clean, well appointed room. Staff friendly and attentive. Room price slightly on the higher side but reasonable value.
Thank you so much for your review, it's always good to have feedback. We are happy you enjoyed your stay and also the surrounding areas to the hotel. Please do visit us again we look forward to welcoming you back.
More
Stayed on a groupon break and it was excellent. The staff we encountered were all very friendly and professional and we found the service to be spot on. The afternoon tea was just right (hot scone with clotted cream and strawberry preserve) and the evening meal first class. On entering the breakfast room, a very pleasant young woman who was...
More
So happy with your feedback, our afternoon teas are proving very popular as you experienced. You are right we have many weddings booked being such a great venue. We went through months of detail before implementing all decor and consumables, and we are happy that everyone has taken notice. Please do look out for all future events. Hope to see...
More
If you own or manage The Dukes Head Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
111 Reviews
92 Reviews
68 Reviews
