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All 2 Wells-next-the-Sea hotels »

The Crown Hotel

The Buttlands, Wells-next-the-Sea NR23 1EX, England
Hotel amenities
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137 reviews from our community

What travellers say about this hotel
  • Dining room(6)
  • Evening meals(5)
  • Very busy(4)
  • Short break(3)
Traveller rating
    56
    51
    9
    13
    8
Only show reviews for Family (22) | Couples (89) | Business (0)
Date Rating
Bedfordshire
Senior Contributor
24 reviews 24 reviews
Reviews in 21 cities Reviews in 21 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 28 May 2012 NEW

This is the second time we have eaten in The Crown whilst staying in Wells and once again it was superb. The service was friendly and relaxed and the food did not disappoint. We were staying almost next door the The Crown so managed to pop in early and secure a table but it is very popular so booking is... More

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Essex England
Contributor
20 reviews 20 reviews
Reviews in 12 cities Reviews in 12 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 28 May 2012 NEW

Spent two days at this Hotel. We took dinner there on the second evening, we had a short time on the waiting list and were shown to our table. The food was good and was about the same price as the various other establisments about the town, but served up in civilised manner. This Hotel is popular and rightly so,... More

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Norwich, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 17 May 2012

My husband and I booked the hotel for a weekend to celebrate our wedding anniversary. The staff were brilliant, very friendly, warm and welcoming. We ate in the restaurant on the first night and were both very impressed with the food and service. A special thank you must go to Kelly who greeted us at the beginning of our trip... More

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norwich
2 reviews
4 of 5 stars Reviewed 14 May 2012

Came for the poetry festival, a short walk down town. Hotel was great. Friendly staff, superb food in the restaurant & good beer in the bar. What more could you wish for? Will be back.

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Bury St Edmunds
Senior Contributor
37 reviews 37 reviews
Reviews in 18 cities Reviews in 18 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 13 May 2012 via mobile

Having been to other Flying Kiwi venues the 'Empty Nesters Club', as we laughingly call our group of four diners, were keen to try the Wells branch. We ate in the Orangerie which was very nice, the tables are not too close together and they serve a great pint of Adnams in the bar. Order a Wells crab salad and... More

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Little Wilbraham, United Kingdom
Contributor
18 reviews 18 reviews
Reviews in 7 cities Reviews in 7 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 8 May 2012

I took my wife away for the weekend and we ended our wedding anniversary outing at The Crown for lunch. We were both very impressed with both the food and the service. We had eaten here a few times before and will always go back as we have never been disappointed. It is also very good value for money and... More

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Cambridge, UK
Contributor
12 reviews 12 reviews
Reviews in 6 cities Reviews in 6 cities
17 helpful votes 17 helpful votes
2 of 5 stars Reviewed 7 May 2012
1
person found this review helpful

I had really high hopes for this hotel but unfortunately it did not live up to the hype. I can only assume the hype is because there is nothing much to compare it to in Wells. Everything is done on a shoestring - from the kettle, to the loo paper, to the duvet to the furnishings. Cheap and tacky like... More

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Kelly Elphick, General Manager at The Crown Hotel, responded to this review
10 May 2012

I am are very sorry to see these comments from your recent stay at the Crown. All of our bedrooms are designed by Indigo Interiors of London and each room captures individuality. We respond quickly to all our guests feedback and I will be sure to address these matters with our Housekeeping Team who are there to monitor the rooms... More

London, United Kingdom
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 5 May 2012
2
people found this review helpful

Having a relaxing weekend in Norfolk and thought we would drop by the Crown for a quick bite and a drink over lunchtime. Have been a couple of times before and to it's sister pub in East Rudham and have always been very happy with the service and the quality. Unfortunately, today things were not the same. Walked into and... More

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Kelly Elphick, General Manager at The Crown Hotel, responded to this review
10 May 2012

We are very disappointed to hear that your visit did not meet your expectations in terms of the service provided. We pride ourselves on our high standard of service and value customer feedback as it ensures that we can address any stated areas of dissatisfaction quickly and efficiently to maintain our service record. Thank you for taking the time to... More

northampton
Contributor
20 reviews 20 reviews
Reviews in 8 cities Reviews in 8 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 May 2012

This year marks the anniversary of the Royal Wedding, Aoril, 2011 at which time we were 'granted' an extra Bank Holiday. I chose to visit Wells Next the Sea, as I researched the town, since my rleative, William Temple was harbour master there back in the nineteenth century, and indeed lived in the Buttlands, which is where The Crown Hotel... More

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Huddersfield, United Kingdom
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 May 2012

We visited for an evening meal and although a bit pricey felt it was a nice place, i think the girl that served us was Kelly she was very efficient and seemed to attend to everyone without seeming rushed etc. The guy behind the bar was extremely jovial.

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Additional Information about The Crown Hotel

The Buttlands, Wells-next-the-Sea NR23 1EX, England
Price range (per night):* S$170 - 300

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