My favourite hotel in Caracas. I stayed here over a period of 4 years on a monthly basis. The hotel is really central in the city, so everything is nearby. beautiful rooms, which have of course everything you need. Separate room, with television, couches, minibar which is well stacked. Rooms are clean and classic style. Beds are excellent. The hotel... More

I was horrified, getting ready for a 5am early plane, I get into the shower and have freezing water..no hot water in the morning! This makes it terrible, but, I'll be clear, the hotel is otherwise just very poor - the staff were OK (bit offhand at desk and bored and rude in the cafe), breakfast is a bit gross... More

Cities like Caracas are a perfect example of why you shouldnt go to a city with pre-conceived perceptions or notions..of course Caracas is one of the most dangerous cities in the world, of course you have to be careful even during day time but as they say - every cloud has a silver lining and so does Caracas..to begin with,... More

The Hotel looks good from the outisde but the rooms are damp and the equipment doesnt work inside it. Not worth the $. Nothing works in the rooms, not even the safe. The rooms are damp and old. In the restaurant the staff is just awful. The only good thing about my stay was leaving!

Really nice hotel. Prices are high , like everywhere in the city , but this one is central and security is high. Service is personal , breakfast and dinner are quite good , it is in front of a nice small mall with restaurants and cinemas.

Stayed at the hotel for one night. Pro of the hotel is its convenient location, you can even do a nice morning walk towards the Castellana area. Comfortable beds although the rooms are a little outdated. There was no genuine attention from the staff during arrival.Response time on special requests is slow, I had to call 3 times to get... More

Given the price and #1 rating, I was expecting more from this hotel. Overall, it's a big hotel that has very friendly staff (who ultimately proved untrustworthy) and nice amenities. By US standards, it's dated and could use a face-lift. (I don't have a point of comparison for other Venezuelan hotels.) It seems like it's stuck in the 1980s or... More

Stayed twice in this Hotel for business related matters in the last 4 weeks. Rooms are clean and good. Check in is smooth and OK. They do not tell you all the details of the Hotel like free happy hour everyday and that breakfast is included. It looks like they assume you know. Wifi is good in Lobby and in... More

If you need to travel to Venezuela to have business meetings at the industrial area of Valencia, the best option is the Embassy. Services are tailored by the international Hilton brand quality standards. Quite confortable rooms, nice restaurants and bar inside the hotel, good gym equipments. Near of the hotel area there are good restaurants and options for a snack... More