It was and always will be a terrible hotel. Receptionists are nice , but that where it stops. Rooms are bad, NO hot water , no early morning calls. 1 hour waiting for food after we ordered and only 6 in the restaurant !! Beds are hard , Ripped off at the bar , so we went down to the... More

Stay in this hotel if you want to have some flashbacks from the war or wish to see why extreme communism does not work. The hotel is awful in all respects. On your approach to the hotel, notice the shady man ducking into an alleyway. That glimmer in his hand is drug paraphenalia, wow, great to show the kids. Also... More

Travel brochures make this place look really nice, but if you’ve got a choice, keep on looking. We had the misfortune of being booked here by an Airline after missing our flight. Our room smelled musty, A/C was very noisy, had flaking paint, tap water was not clear, had a small water heater in the room ( translates to having... More

This is a follow-up to an earlier, semi-favorable review. After staying here, mysterious mail-order charges appeared on our Amex card - all shipped to Venezuela. We had to cancel the card and Amex treated it as fraud. Upon arrival, the clerk had not only taken an imprint of the card, but also written down the 4 digit code on the... More

The whole hotel smells like the open sewer that runs by the hotel straight into the ocean. We counted more than 40 vultures at the same time sitting on top of the hotel! The air conditioner was extremely loud, which may have been a good thing, because the planes fly right by the hotel when landing. Rooms are rundown and... More

I stayed here with my wife on the way back to the US from Isla Margarita. We are 39 y.o. and I am a physician. It was booked by our agent when the Eurobuilding Express was full. We arrived at 7pm. The neighborhood was very run down and seedy, but seemed relatively safe inside the hotel. The check in was... More

This place is horrible: This Hotel is getting more and more business traveller due to the ongoing problems getting from the international airport of Caracas (CCS) to the town of Caracas (can take 4-5 hours) due to the collapse of a bridge. Unfortunately this hotel is not prepared for this demand: - they did not honor my wake up call... More