Excellent hotel, very close to city centre, just 15 minutes away from city. The room was always very clean with balcony. – superb! Rooms are also spacious with new furniture and everything was very comfortable. Hotel staff - especially Christopher were always very cooperative and friendly, they / he helped me kept our luggage as I arrived a bit early.... More

This hotel is a little out of the way, but that helps in its pricing. Rooms were big enough for 2, bed and bathroom were nice and comfortable (seems well maintained). At times the front desk person went missing (when checking in / out etc) but I guess a 5 - 10 minute wait isn't too bad with the free... More

Good. Services and the availability of staff are very attentive and always helpful. Although this visit only with his wife, the Studio room were very spacious it can fit for 8 people. The quiet atmosphere of the hotel and there is no noise disturbance from the room next door. Prices for studio room charges worth the size, facilities and location.... More

I arrived at this hotel with my motorcycle loaded up to the max with a massive suitcase, my backpack and many other miscellaneous items. The indian man at reception quickly checked me in without much fuss at all. He then promptly got the luggage trolley (the ones you only see in the movies) and took all my bags up to... More

Having arrived after midnight and double checked with the night receptionist as to the best way to check the cleaning staff don't wake me up in the morning, I dutifully hung out the little old door handle sign and happily went to sleep in a comfortable, clean room, only to be woken all too soon, at just after 9am, but... More

Overall the room was clean and spacious. The WiFi connection (stayed on the 4th Floor) was not really stable unlike the connection at the lobby area. Nothing much of any eateries, 7-eleven shop in the surrounding area except for Billion Supermarket. Breakfast food was the waekest point for this hotel. They just Nasi Lemak, Mee Hoon, sausages, bread & jam... More

Our guests were very happy staying in this hotel. Overall clean, neat & friendly service. They even have private parking for your stay.My guests said the Breakfast was so so only, eating out at neraby reastaurants is better. Food in Penang, Butterworh, Bukit Mertajam in general taste good & reasonably priced.

I stay there two nights,as first day I need to visit my local supplier in industrial park there so I choice this hotel,but very difficult in and out,you must ask front desk call taxi for you and the Indian driver always ask you double rate as they need to come to pick you up,the room is okay,the breakfast very poor,so... More

Check in process is fast except that no one really greet me when I walked into the hotel. Room is nice with the comfortable bed, but the pillow is too soft and the air conditioner unit is blowing straight to your face. There are stain on the floor, other than that, the room is clean. Breakfast choice is very limited... More