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All 18 Springdale hotels »

Holiday Inn Springdale

3.0 of 5
1500 South 48th Street, Springdale, AR 72761
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Holiday Inn Springdale
Ranked #8 of 18 hotels in Springdale
3.5 of 5 stars 20 Reviews
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20 reviews from our community

    Trip type
Traveller rating
    6
    5
    5
    1
    3
Date Rating
Secaucus, New Jersey
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 of 5 stars Reviewed 24 May 2012 NEW

First let me start off by saying that I will never stay with another Holiday Inn again. It is unbelievable how rude and inconsiderate their staff is especially the sales person we dealt with. Me and my family needed some accommodations in May. So we stopped by the Holiday Inn in Springdale to see if they had a group rate... More

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Chambersburg, Pennsylvania
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 28 March 2012

Great staff, Room Service food was good and prompt, entire hotel was very clean. I stayed 4 nights in the course of a week and will def. return.

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See 3 more reviews by doctrey for Springdale
Lowell, Arkansas
Senior Reviewer
9 reviews 9 reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 25 March 2012
1
person found this review helpful

I ate here March 23. I ordered a hamburger that arrived promptly but was not hot. I have had a similar problem here before so I guess the kitchen is some distance from the restaurant.The server gave me my requested diet Coke the first time but for some reason decided to give me an iced tea refill. We had a... More

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See 2 more reviews by dachinghwa for Springdale
IHGCare, Guest Relations Manager at Holiday Inn Springdale, responded to this review
26 April 2012

dachinghwa, Thank you for your feedback. The feedback we receive from our valued guests, like you, enables us to target problem areas and take the necessary actions to ensure similar situations can be avoided in the future. We’re sorry you received service which was unacceptable. We hope that you give us a chance in the future to show you how... More

Springdale, Arkansas
Contributor
15 reviews 15 reviews
Reviews in 9 cities Reviews in 9 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 28 February 2012

A first class hotel with staff to match. Stayed two nights in May 2011 at a convention we set up there. The service and attention to detail was unsurpassed. The rooms are excellent and the bedding was superb. We were so impressed we booked our convention there for the next two years 2012, 2013.

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Hindsville, Arkansas
1 review
4 of 5 stars Reviewed 21 February 2012

Was very impressed by our recent stay at this property. Beautiful rooms far exceeded my expectations. Didn't have anything bad to say until the next morning. I mean the water pressure and temperature was wonderful, room spotless and smelled good, linens on bed were nice and detailed. Outside room area wonderful. Thoroughly enjoyed our stay. Next morning had housekeeping knock... More

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RogerDavis, General Manager at Holiday Inn Springdale, responded to this review
23 February 2012

Thank you for your review and your kind comments about our “Awesome” hotel. We recently received a renovation and guest service award from Intercontinental Hotels and we are always looking for ways to increase our guest service levels. I apologize for the inappropriate “wake up call” and I have discussed this incident with our operations team to ensure that this... More

Milwaukee, wi
Contributor
12 reviews 12 reviews
Reviews in 10 cities Reviews in 10 cities
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 26 October 2011

The hotel is very nice, modern and comfortable. It's an easy on/off freeway access. The lobby is open to the floors above with a bar and restaurant and it appeared coffee available throughout the day. The indoor pool area was nice, with both an outdoor and indoor seating area. The rooms themselves appeared to have been recently and well updated.... More

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RogerDavis, General Manager at Holiday Inn Springdale, responded to this review
23 February 2012

Thank you for your review and the great comments about our recent renovations. Unfortunately, that evening was sold out and you were placed in an ADA room (last room available). Thankfully, the majority of our guestrooms have great views, especially from our coner suites! Your comments regarding the ironing board were excellent and we are installing a second board in... More

Kansas City, Missouri, United States
1 review
1 of 5 stars Reviewed 14 October 2011

I have visited this hotel for over 10 years with a group of military wives during our annual "girls weekend". This year when we checked in we were informed that we couldn't receive the military rate. The managers said that they ended it last year (even though we were not informed that when we called to make the reservation 6... More

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RogerDavis, General Manager at Holiday Inn Springdale, responded to this review
15 October 2011

Thank you for your review and let me apologize for you not being able to receive a military rate during your craft fair. We appreciate all comments since this allows us to maintain and enhance our high service levels rated at the exemplary level by the Intercontinental Hotel Group We do offer government/military rates on all days that we are... More

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Chambersburg, Pennsylvania
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 7 July 2011
1
person found this review helpful

The staff was friendly and knowledgeable, the rooms were immaculate, breakfast was good, pool was indoor and adequate, actually nice to not have to go out in 103 temps!

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See 3 more reviews by doctrey for Springdale
Nashville, TN
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 14 June 2011
4
people found this review helpful

We had a very nice stay! The rooms/bathrooms are large and clean, and the decor is up-to-date. We were pleasantly surprised to experience a quiet stay even though our room was directly across from the elevator. We would definitely recommend staying here.

Was this review helpful? Yes
Hotelea, General Manager at Holiday Inn Springdale, responded to this review
23 June 2011

Thank you so much for your kind review. We pride ourselves on our exceptional guest service (rated at the exceptional level) and happy you enjoyed our newly renovated hotel. We look forward to seeing you again on your next visit. More

Springdale, Arkansas
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 31 May 2011
2
people found this review helpful

Staff took care of us with a smile and eager to please attitude. Rooms and public areas were clean, comfortable and just perfect!! Our family reunion wants HI Springdale as our next gathering place. This facility doesnt need any tips or guidelines from us. They know what to do and how to do it. Thank you!!

Was this review helpful? Yes
Hotelea, General Manager at Holiday Inn Springdale, responded to this review
23 June 2011

We are so glad you enjoyed your stay and thank you for your kind comments. All suggestions are welcome and help us to maintain and increase our award winning service levels. Looking forward to your next family reunion! More

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Additional Information about Holiday Inn Springdale

  • Springdale Holiday Inn
Address: 1500 South 48th Street, Springdale, AR 72761
Price range (per night):* S$132 - 343

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Holiday Inn Springdale
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