My husband booked a room here as a surprise for my birthday. Superb location, great good, tasteful clean room and fantastic staff! They cannot do enough for you, especially John in the restaurant, even though there was a large party in the restaurant at the same time as us he really looked after us and everybody else in the restaurant.... More

Lovely little place in a gorgeous little village! The hotel is in a perfect setting surrounded by mountains and the popular Ullswater! Its a nice place to go if you want a quite get away or enjoy the countryside and walking alot! Also if you have dogs its great because they are more than welcome in the hotel! Lovely helpful... More

We booked a lake-view room: the views were stunning. The room was clean, quiet, and warm (despite snow outside), with a luxurious en-suite bathroom. The bed and chairs were very comfortable. All staff were cheerful, polite, and helpful. The breakfasts were sumptuous, with delicious fresh fruit salad, dried fruits, muesli, yoghurts, warm croissants, and toast, and were served in the... More

This was our first time at this fine hotel. We have now stayed in the Inn on the Lake and the Best Western in Glenridding, and even though the BW is priced below TIOTL, it is just as good in every way. The weather was extremely cold (mid March 2013) so we spent more time in the hotel than we... More

The hotel is very nice, good pleasant facilities including free Wifi, pool, sauna, snooker table, bar, pub, restaurant and coffee shop. Perfectly situated in the lakes for easy access to all... The Staff were very helpful especially the older gent who couldn't do enough for you... The food in the restaurant however is overpriced and not amazing quality. Compared to... More

Ended up here very last minute ... it was the area that we wanted to stay in for some walking and we knew that our dog could stay with us. It was lovely from the arrival ...the staff at reception ... the room... the breakfasts were super as was the food in the bar (also able to take the dog... More

Just returned from an Easter break at this first class hotel set in a stunning location. We have been staying in the hotel every year for twenty two years and cannot fault the accommodation, quality of food and level of service by the staff. Thank you. Roll on Christmas!

This is a lovely hotel on the lakeside, the room we were in had a fantastic view over the lake and the snow capped fells. The staff are really nice especially the Maitre D in the restaurant who was the most helpful kindest gentleman you could wish to meet. The lady on reception was also very nice and helpful. The... More

A three-night break to explore this area and hopefully climb some fells felt positively alpine with thick snow and ice covering the fell tops. Although cold it was spectacularly beautiful and this hotel made it a complete pleasure. Our room was overlooking the lake and Place Fell. It was warm and clean, the bed was comfortable and sleep was undisturbed.... More