We stayed here for 4 nights at half term - 2 adults and 2 small kids. The reception staff were really superb and more friendly than I've known anywhere else: really taking an interest in what we'd been doing, what the kids had enjoyed, etc. Room was spotless, all modern, etc - kids' beds already made up. Breakfast in the... More

The receptionist on duty upon our arrival (27 May at approx. 3pm) was exceptionally friendly. Indeed, all of the staff that i encountered (management, general staff, cleaning staff) were warm, friendly and most personable. The room was very clean and it was great to use a real key to access the room! There is a nice pub with decent, inexpensive... More

We had a typical stay with Premier Inn. The staff were very friendly, as we've always found with Premier Inn,the room was clean, and the kids beds were made ready for our arrival, unlike Travelodge. Exactly what you want from a basic hotel. Close enough to Newquay too - only 15 mins drive at most.

Just popped in for a one night on a business with my wife. Lara in reception is so incredibly friendly helpful and engaging. Likewise we had a lovely meal in the restaurant. Despite queues out the door!! tha evening we had excellent service from a lovely youn girl called Amy. Thank you The Hotel and Brewers Fayre place was spotless.... More

lovely hotel very easy to find. rooms were very clean ang good size. comfy beds, free wi-fi. tv and kettle to enjoy a cuppa. only downside was room was abit too warm and stuffy for our liking, but over all very good and friendly staff.

Everything was ok apart from us having a young family awoken by returning youngsters in the early hrs that had been put near family rooms and the fact that above us sounded like there was cadged animal pacing the floor for hours, could have been a one off bad night but it was a sunday so god knows what a... More

This was the first of 4 hotels we stayed in over an 8 day visit to Cornwall and Devon, and a great start to our holiday. The young girl receptionist was helpful and welcoming when we arrived and had a smile each time we saw her. The room was clean and comfortable with tea and coffee making facilities, with extra... More

Poor facilities, no telephone in the bedroom which is a real pain when you have children. The showers are awful, really slow which is a pain when you have long hair. The restaurant/pub next door is a rip-off. Chipped windowsills/broken hand wash/mouldy wall. Kids using the road as a racetrack and doing 'donuts' in the car park.

Excellent service from Brewers Fayre and Good service from Premier. Good value, if premier fell in line with other groups and offered free Wi Fi for full stay I would have rated them higher. Average value for Premier Inn.