The rooms were very good, clean and tidy. Wifi was fast, good coverage. The 4 equipment Fitness Center was well mantained and was surprisingly empty at 7h30am... Complimentary Breakfast is Nice (I did not expect that), although served only until 9am. The downside: SERVICE HERE IS GOD AWFUL!!! When we were checking out, we intended to use their advertised "full-service... More

This Best Western was very nice. We did have a room on the second floor and there is no elevator. The room had an extra chair and reading lights which many motels/hotels don't always have. I liked the soap dispensers instead of soap bars--no waste. There was a full buffet breakfast and a great Mexican restaurant was attached to the... More

I visited the Hill House Hotel in Bakersfield with about 25 other friends for a golf outing in mid May 2013. We were there for two nights and it could not have been better. It started right at check in where the staff was very friendly and accomodating. All of us got checked in early and after golf, retired to... More

Whenever we are traveling to Los Angeles via Bakersfield and need to spend the night, we stay at the Hill House. This hotel is great. It is within easy walking distance to the Amtrak station. No need to worry about late taxis if you are catching an early morning train. The staff is outstanding, especially Sweetu who recommended restaurants, cheerfully... More

Room was clean, beds comfortable, price right. And, it was in a quiet side of town, which was very nice also. Only complaint, after staying in other Best Westerns in No. Calif. that have them, their towels were "scratchy" and not soft. Wonder why? People at registration desk were very helpful.

What a nice hotel in downtown Bakersfield with friendly and helpful staff! We had a large comfortable room with internet service, refrigerator and nice lounge chair and ottoman. The pool was great, breakfast was great and a mexican restaurant connected to the hotel is very good and reasonable. We especially enjoyed the quiet "river" walk behind the hotel. it makes... More

Always stay here in Bakersfield for NSRA car show. Excellent hotel, friendly staff and excellent service. Stayed at another hotel before staying here. The other hotel was a very bad experience. Stay here ever since. Can't complain.

2.5 out of 5 at best. There was a large convention in town, so not much available. Downtown Bakersfield has only three hotels. The area by the Best Western is right by Rabobank Arena and near the Amtrak and train lines - we heard a couple loud, long freight trains late at night. As in any city, there are homeless... More

Looked nice when we arrived, but we soon found differently. When we arrived at the room, the top of the coffee pot was filthy dirty. There are long round pillows as accents on the bed that were stained and dirty. The carpet was stained and dirty and not vacuumed well. The soap, shampoo, and conditioner are in dispensers on the... More