Went to visit some friends who were staying there for the weekend. Good location, nice entrance and lobby but that's where it ended... Hotel rooms were outdated, dirty and cheesy. I brought my son and his cousins to spend time with our friends while we all were in town. All the kids were looking forward to playing in the pool... More

If you are a larger couple and are travelling with teenagers or children AVOID this Best Western. They are super accommodating and super nice, BUT, they only have DOUBLE BEDS in the rooms that have more than 2 guests. We had to get a rollaway so my wife and I could sleep comfortably. I know I know, I should lose... More

This hotel is in a great location just off of Big Bear Mountain RD. Walking distance to Restaurant's and convenience stores. If your ok with staying in a non traditional Cabin like spot. Your in luck! I love the bar that is in the hotel. Just wish it was open during the week. Thanks BW

It is decorated nicely, especially the fireplace in the corner, and the attention to details, such as the nice organic "desert" collection of soaps. The bed was comfortable, and the room and bathroom were very clean. Breakfast was very nice, with cook to order eggs & good coffee. The staff working the breakfast area, and the front desk staff were... More

Booked this for a one night whistle stop tour of the mountain!! Loved the cozy old school feel of the place, balcony and little fire in rooms. Furniture and decoration fabulous, fits right in with the surroundings. Slept like a baby in the big comfy beds, lovely to have a jacuzzi in the room after a hard day on the... More

Loved the location because it was down the street from the lifts. The breakfast that was included was lovely and the hotel was very clean. The only problem was the lack of controllable air-conditioning and the noise in the room next door. I did call down to the front desk and I think they handled the noise issue.

Overall I'd say this place is fine. The facilities are okay. Everything is a bit run down. Some minor maintenance issues and game room and spa are outdated. Front desk was friendly and I didn't have the breakfast but actually looked pretty good.

Had a really good stay at this hotel with the family March 8-9, 2013. Staff was friendly and helpful, rooms were clean and comfortable. The complimentary breakfast was excellent. Eggs cooked to order were included, which was awesome.