This is a beautiful Hotel, well manicured outside and inside. Located off the main road, a couple blocks, so quiet, no traffic sounds. Nice. :) The setting could not be any better, among the tall pine trees with beautiful flower beds. The lobby continues the beauty and tending to details; open and inviting with a fireplace and grand piano. Our... More

I was pleasantly surprise with this hotel because it was nice, clean, had good amenities, and was dog friendly (with a minimal one-time pet fee). I would even venture to say that the next time we come up, I would probably pick this hotel again. The only problem we had was that it was difficult to sleep at night because... More

We traveled this beautiful part of California by chance and found the BW Chateau Hotel, which was very nice. The friendly staff made check-in a breeze. The hotel is large, the rooms very nicely furnised with a fireplace. We had a balcony overlooking the pool and the forest. The restuarant recommendation by the front office staff was perfect. The hotel... More

Once again, it was a pleasure staying at this lovely Best Western in Big Bear. Penny, the hotel manager, gave us a balcony room with a view of the forest, overlooking the pool. This was my traveling companion's first visit to Big Bear and she was really impressed with the cleanliness & comfort of the room and the delicious free... More

Okay, spent 2 nights last weekend at this Hotel which was great! The room even had a gas fireplace, balcony and good TV selections. Also, used the weight room, spa and enjoyed the hot breakfast every morning. The Hotel is walking distance to 3 restaurants/bars and a close drive to others. Also, rates can vary beyond what is posted. Parking... More

Went to visit some friends who were staying there for the weekend. Good location, nice entrance and lobby but that's where it ended... Hotel rooms were outdated, dirty and cheesy. I brought my son and his cousins to spend time with our friends while we all were in town. All the kids were looking forward to playing in the pool... More

If you are a larger couple and are travelling with teenagers or children AVOID this Best Western. They are super accommodating and super nice, BUT, they only have DOUBLE BEDS in the rooms that have more than 2 guests. We had to get a rollaway so my wife and I could sleep comfortably. I know I know, I should lose... More

This hotel is in a great location just off of Big Bear Mountain RD. Walking distance to Restaurant's and convenience stores. If your ok with staying in a non traditional Cabin like spot. Your in luck! I love the bar that is in the hotel. Just wish it was open during the week. Thanks BW

It is decorated nicely, especially the fireplace in the corner, and the attention to details, such as the nice organic "desert" collection of soaps. The bed was comfortable, and the room and bathroom were very clean. Breakfast was very nice, with cook to order eggs & good coffee. The staff working the breakfast area, and the front desk staff were... More