Very average, tired property. Still in the 60's. WiFi basically doesn't work. Small heater, inadequate in the cold. Basket breakfast outside the door at 8 am. There are many, better choices in this area
- Clarion Carmel
- Carmel Clarion

Very average, tired property. Still in the 60's. WiFi basically doesn't work. Small heater, inadequate in the cold. Basket breakfast outside the door at 8 am. There are many, better choices in this area
Thank you for your review. We are sorry to hear that your stay didn't go as you have thought. We strive our very best to provide an excellent service in beautiful Carmel. Our concierge staff are mostly available to assist any guest during normal business hours. It's disappointing to learn your computer didn't access the internet and it could have...
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Our weekend visit to Carmel was aided by the very nice accomadations provide by The Clarion CollectionCarmel.
The Staff was very helpful and the room was very large for the area and had a sitting area and a kitchen that included a microwave, refrigerator sink and table and chairs.
Each morning a basket was sitting outside our door with a...
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The staff could not find out reservation (did not matter because there were not a lot of people staying there) and when they did were completely inflexible and argumentative to the point where we did not feel welcomed nor safe. Our children did not feel safe especially after the aggressive nature of the staff and ownership.
We then asked for...
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We are writing to the following review that any guest will be surprised when the hotel cannot find the reservation. Sometimes mistakes do happen such as wrong dates, different name, etc. In this case the hotel have never received the reservation. The guest have made the reservation which they could not remember but little bit certain that it was through...
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A friend and I stayed here for one night while we stopped in Carmel and I think a quick, casual stay is the best type of stay here. If I was looking for romance, luxury, modernity--I would look elsewhere. First off--look for a sign that says "Carmel Oaks", Clarion is tiny on the sign and easy to miss. We drove...
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When we arrived--we were so disapointed. It was old and musky--THE CARPETS WERE RIPED. I thought that Clarion had good propreties especially in the wonderful area. I WAS WRONG. Trip Advior is the only way to go.
We are happy to hear from you but rest assured the appropriate action has been taken. The carpet mark was quick fixup due to the previous guest who had accidentally dropped the iron.
We hope when ever you will visit carmel you will consider us again.
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For the price, the hotel was jusr right. Not perfect- it could certainly use some sprucing up inside & out- but the bathroom was new and the staff very curteous and friendly. The very best part, besides being inexpensive for pricey Carmel, is it's location- a block from the main street and restaurants and only 7 blocks from the beach....
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We decided to visit the lovely Carmel By the Sea for the holiday weekend.
Everything was full luckily I was able to booked a no name deal on a discounted website.
For my surprise the motel is pretty decent and centrally located. Two blocks away from oceanview st.
The property needs some TLC and the rooms a deep clean.
I...
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The good points: Fantastic location, free wi-fi, great rates, free parking.
The bad points: Noisy room (paper thin walls), decorated like a care home for the elderly, unenthusiastic staff and we're pretty sure the sheets hadn't been cleaned (lipstick on the sheets!?!?!).
Other comment: breakfast is left outside your door in a basket. It's a nice touch if a bit...
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We left the hotel to have our breakfast in town. Later I found out $50 charge on my credit card for a missing breakfast basket they claimed they left outside the door. Talking to management resulted in more insults. This is a not a recommended location to stay.
We accommodate many guests each evening, and we strive to make their stay
a satisfying one. The principal goal of our hotel is to provide dependable service
to all of our guests. We clearly stated to the guest about the incidental charges and cases like this we charge after checkout and not after more than a month until the guest...
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Newly updated rooms, very clean, extremely efficient, friendly, and helpful staff, this motel is convenient to everything Carmel-by-the-Sea has to offer. Just 2 blocks off Ocean Avenue, and perfectly located to some of the finest restaurants Carmel has to offer. Whether it is shopping, browsing, or eating and drinking your way through the Central Coast, the Clarion Carmel Oaks offers...
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