Hotel Chino Hills (CA): See 17 Reviews and 4 Photos

Also Known As:: Holiday Inn Express Hotel And Suites Chino Hills

Address: 15433 Fairfield Ranch Rd, Chino Hills, CA 91709 (Formerly Holiday Inn Express Hotel )

Region: United States > California > Chino Hills

Amenities:

Business Centre Fitness Centre Free High-Speed Internet Free Parking Pets Allowed Swimming Pool Wheelchair access

Hotel Style:

Ranked #3 of 3 hotels in Chino Hills

Price range (per night): S$97 - 123

Hotel Class:2.5 star (2.5*)

Official Description (provided by the hotel):: Welcome to the new Holiday Inn Express Chino Hills, CA opening in second quarter 2009! We are a short drive from Ontario Airport and conveniently located to local shopping and plenty of local restaurants. In Chino Hills you are between Riverside and Orange County. Local leisure attractions include Pomona Fairgrounds, NHRA Motorsports Museum, Big League Dreams Sports Park, Los Serranos and Western Hills Golf Club and the Ontario Museum of History and Art. Local area businesses include Mercedes Benz Training Center, Toyota, Johnson & Johnson, Frito Lay and Becton Dickinson . The hotel offers complimentary WiFi throughout the hotel! Our 24 hour fitness center is sure to help you stay fit. Our meeting space will meet your needs for that important business meeting. Vacation or business trip, when it s time to relax enjoy our crystal clear pool and whirlpool to let the tensions of the day melt away. Our 99 fresh and inviting guestrooms and suites feature the latest amenities to help you feel at home and our friendly knowledgeable staff will bring ease to your travels. Start your morning smart and check out the free hottest breakfast bar in town featuring hot items and our delicious cinnamon rolls. Whether you're coming to the Chino Hills area for business or pleasure the new Holiday Inn Express is here to meet and exceed you hotel needs. ... more less

Reservation Options:: TripAdvisor is proud to partner with Hotels.com, Expedia, Olotels, Booking.com, Agoda, EasyToBook, Priceline, Venere and Tingo so you can book your Hotel Chino Hills reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.

TF271

San Diego, California

Senior Reviewer

7 reviews

6 hotel reviews

Reviews in 5 cities

“disappointing”

Reviewed 2 April 2013

I got there; fairly easy check in. My bathroom floor was filthy. There was hair all over from the previous visitor. My bedding was damaged...the skirt on the bed had stains and holes. The ice machine wasn't working on my floor, so I had to go two floors down every time I needed ice. The staff was okay. Dylan (the... More

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TF271: Thank you again for bringing the issues you experienced at our hotel to my attention. There is absolutely no excuse for a dirty bathroom and I sincerely apologize to you for the less than satisfactory condition that you discovered when you checked in. Hair in the bathroom is particularly disgusting and, based on what you related, the guest room... More

Michael C

Fresno, California

1 review

“Great deal!”

Reviewed 30 March 2013

My wife and I were able to check out this hotel for a one night stay. We picked this hotel primarily because it seemed to be the best deal in the area in terms of price and what you get for that price. Afterall, this wasn't a small shady looking motel but rather, a large hotel. Anyway, when we first... More

Michael C., thank you for your remarks about our hotel. Although I was disappointed with the less than complete welcoming you received when you checked in I was delighted to see that the rest of your stay was more than satisfactory. I do thank you for bringing to my attention they type of reception you received. Clearly, we need to... More

TonyaKeittKalule

Los Angeles, California

2 reviews

Reviews in 2 cities

“Awesome Customer Service”

Reviewed 20 March 2013

The hotel was actually hard to find, as I was driving in an unfamiliar area at night. It sits back off of the road, and is even hard to see at most angles. After locating the hotel, I pulled up and checked in with just my signature on a piece of paper, since I booked this hotel through Expedia, it... More

Julio M. Thank you for your kind remarks about our hotel and particularly our Night Auditor, Dylan. I have shared your comments with him, along with my thanks for a job well done. We are delighted that you had such an enjoyable stay. Thank you very much for your patronage. We appreciate your business very much and look forward to... More

Julio M

Chino hills

“Great Experience”

Reviewed 1 March 2013

Needed a hotel room in middle of night on an early & cold Tuesday morning. Dylan could not have been any more accomodating to my family under the circumstances. The rate was perfect at the time of morning, room was as he described. Put us on side of hotel not facing freeway without us asking. Once in hotel, you realize... More

Julio: Thank your for taking the time to review our hotel after your recent stay with us. I was delighted to see that Dylan provided excellent service to you and your family and I will be sure to commend him for providing the type of overall service that everyone should receive. We appreciate your business very much and look forward... More

Aja1995

“Paradise”

Reviewed 20 February 2013 via mobile

The accommodations far surpassed our expectations, including a jacuzzi tub and swimming pool.. i woke up to a treadmill for 30 min then i did 20 laps in the indoor pool, the water temperature was perfect considering the weather.. Furniture was on point simply but elegant. White Goose down comforter clean no stains carpet was stain-free. Shower pressure excellent with... More

Dear Aja 1995: Thank you so much for your review of our hotel. I was delighted to see that you had such an enjoyable stay and that your accommodations exceeded your expectations. Our Team is here to serve all of our guests and it is nice to receive such positive feedback that I can share with them. We appreciate your... More

Chief_Gypsy

San Diego

Top Contributor

56 reviews

19 hotel reviews

Reviews in 24 cities

36 helpful votes

“Lowest of the low end”

Reviewed 1 January 2013

First impressions are lasting. So let me start by saying that the front desk clerk appeared less than a professional. She walked out of the back room and was wearing house slippers and a faded zip up hoodie. I wasn't clear that she worked there and felt a little uncomfortable about providing my credit card info to her. Next I... More

Chief_Gypsy: Thank you for completing a review regarding your experience at our hotel. I am so sorry that your experience was far less than satisfactory. Certainly, there is no reason that you should be checked into a room as you described it by someone who appears shady to you. Nobody on our staff is now allowed to wear a hoodie,... More

Nrs1234

Diamond Bar, CA

Contributor

14 reviews

8 hotel reviews

Reviews in 12 cities

24 helpful votes

“Cozy Yet Desolate”

Reviewed 25 September 2012

The HOTEL CHINO HILLS is a bank-owned property which according to the front desk clerk is doing well financially. However, in spite of its success, staff was bare minimum, as we saw but one housekeeper, one maintenance person, and one front desk clerk during our 4 days/ 3 nights stay. Overall, the hotel is up-to-date, modern looking, cozy, yet can... More

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NRS1234: Thank you for taking the time to write a review about our hotel. And yes, currently, we are a bank owned property. Cathay Bank has asked our management company to operate this hotel with as little expense as possible. Therefore, you will not see a lot of staff in the hotel. We need Guest Service Agents to check in... More

donnie1011

6 reviews

Reviews in 6 cities

3 helpful votes

“Filthy”

Reviewed 7 September 2012 via mobile

This place is a pig pen. As soon as you enter is stinks and you can see the filth. Should have left right then. I stayed here before when it was a holiday inn and it was good but must be under new owners. Should have known when we pulled up and there was only three cars in the parking... More

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Dear Donnie 1011: I regret that you had such a negative impression of our hotel. I do not know what you smelled but whatever it was is not something that occurs on a regular basis. In fact, there was a recent article in the Los Angeles Times reporting a "Foul Smell Reported Across Southern California". Perhaps that was what caused... More

CoupleWith1kid

San Francisco, California

1 helpful vote

“Previously owned by Holiday Inn Express”

Reviewed 23 June 2012

Okay for the price(discounted) to stay in this changed ownership hotel (Hotel Chino Hills). Check-in staff was very unfriendly. She heartlessly wanted to be there for her job. Both encounters of check-in & check-out were hopelessly unprofessional. She would prefer to go back to her breakfast in the back room. She should not be in the service industry! Great room... More

Dear Couple With Kid: I sincerely apologize to you for your less than satisfactory stay with us over this past Father's Day Weekend. There is absolutely no excuse for your receiving unfriendly service. After all, this is the hospitality business and each guest should have a positive and welcoming feeling at check in. Your comments have been reviewed with all... More

hek1122

Palmdale, California

63 reviews

15 hotel reviews

Reviews in 23 cities

23 helpful votes

“Big Rooms and Clean”

Reviewed 11 June 2012

We were in town for a soccer tournament and my husband found a great deal at this hotel. The rooms (and bathrooms) were large, clean, and with contemporary furnishings. The beds were really comfortable. We had a room away from the freeway and found it to be on the quite side. There was a pool that my son enjoyed. The... More

Dear HEK: Thank you for your kind remarks about our hotel regarding your recent stay with us. I was delighted to hear that you had an enjoyable stay and that you found our beds to be "really comfortable." I was also happy to hear that your son enjoyed our indoor pool. We appreciate your business very much and look forward... More

1-10 of 17 reviews

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Hotel Chino Hills

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