The hotel is quite exquisite. The resort sits on top of Industry Hills which give you a total view of the area and the sourrounding mountains. There is nothing but good things to say about this hotel. You have access to world class golfing, it's minutes from attractions, such as Disneyland, Knott's Berry Farm, and other SoCal venues. It is... More

I stayed at Pacific Palms one night for business. The resort is huge and there are lots of great extras when you stay. Check-in was quick and the staff was very friendly. The room definitely left something to be desired. I booked through Expedia and ended up getting a room on the first floor with a view of the roof,... More

Stayed there over the years under a pre-arranged corporate price which includes the breakfast buffet, which is perfect for my needs. The common areas are exceptionally maintained. Some of the rooms need new carpets and the shower isn't always the best because depending on which room/floor you stay in and how early you try to sjhower, you may wait awhile... More

I stayed here for a work conference. The rooms were great, love the shutters and nice views. The golf course looks wonderful (although too cold to try when I was there). A few bars and outdoor patio with a big fire pit. I must say that the food was great and way more than enough. In particular the chicken and... More

I showed up to the hotel, got great service from the Bellman and front desk, i checked into my room and i saw Roaches coming out of the sink. I called the front desk and ask to speak to the manager. They told me that (Stephanie) the manager stepped out and would be back in about 30 to 45 minutes.... More

after a long coast to coast flight, with confirmed reservations of more that 30 days, we arrived to be told the resort was out of rooms... they offered to shuttle us to another hotel and pickup the nights' tab... I was furious and told them I was not going to get up an hour early to ride back to the... More

Very disappointing experience. Please note, we did not have our wedding reception here. This review is based strictly on our experience on trying to schedule a reception and how they handle business at Pacific Palms. Long story short, got hung off by a catering sales rep and never apologize. I would recommend Pacific Palms to provide more training for the... More

Pro Service – Friendly staff willing to go above and beyond. Location – Nice neighborhood with easy access to freeway. Safe – The room comes with a safe that will hold an ipad. Con Cleanliness – During our 2nd night, the room maintenance crew replaced a “new” bed sheet that comes with a huge stain, approximately 4 inch diameter. I... More

We stayed here since we were doing our wedding photo shoot here. I never knew about this hotel until that point. You wouldn't stay here as a tourist unless you are visiting family in the areas since the main tourist attractions are not that close by. I'd also say the grounds and the lobby are nicer than the rooms are.... More