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Desert Hot Springs Spa Hotel

2.0 of 5
10805 Palm Drive, Desert Hot Springs, CA 92240
Hotel amenities
Desert Hot Springs Spa Hotel
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139 reviews from our community

    Trip type
Traveller rating
    26
    42
    20
    22
    29
Date Rating
Huntington Beach, California
Contributor
11 reviews 11 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 17 May 2013

I have been there a couple of times. I had thought maybe it was a bad day for me or the hotel. Yet after going back a third time. Two were day passes to the spa, while my girlfriend had services. I then had a service. The massage rooms are tiny and noisy. They have individual air condition units that... More

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michaelbickford, Owner at Desert Hot Springs Spa Hotel, responded to this review
20 May 2013

I'm disappointed to hear you were less than thrilled with your experiences at our hotel. Please be assured that cleanliness is a top priority to us, and we take every precaution to ensure that our guests are relaxing in a healthy environment. Our customers are important to us, and the last thing we want is for anyone to feel uncomfortable... More

Winthrop, Washington
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 9 May 2013

We had a room right by the seven pools, and could see when the crowds had thinned enough for us to enjoy a quiet soak. We checked in on a Sunday afternoon, and didn't want to dip in the pools because of the crowds and noise. In the evening, night and morning, we pretty much had the pools to ourselves.... More

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michaelbickford, Owner at Desert Hot Springs Spa Hotel, responded to this review
10 May 2013

Thanks for your recommendation! I'm sorry you were put off by the crowds and noise, but I'm glad you eventually got to relax in our pools. Other reviewers certainly will appreciate your tips! Safe travels, Michael, Owner More

Arizona
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 of 5 stars Reviewed 30 April 2013

This used to be a nice hotel with its thermal pools. No longer. The owner figures that by charging individuals five bucks a day to populate the place that he need not renovate or provide good service to hotel guests. My TV got half the channels. I asked at the front desk if my remote was bad and they said... More

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michaelbickford, Owner at Desert Hot Springs Spa Hotel, responded to this review
1 May 2013

Thanks for taking the time to write us a review. While it's great to hear you enjoy our cafe and spa, I'm sorry your most recent stay didn't meet your expectations. We like for everyone to have a great time when they stay with us, and I'm disappointed this wasn't the case for you. That being said, I can assure... More

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south staffs
Senior Contributor
22 reviews 22 reviews
22 hotel reviews
Reviews in 21 cities Reviews in 21 cities
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 24 April 2013

Tired rooms but you come here for the great nine , yes nine pools of various temperatures which the rooms overlook. If the rooms had a makeover this would have a 5 star rating . Come here for the spa's not the rooms

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michaelbickford, Owner at Desert Hot Springs Spa Hotel, responded to this review
25 April 2013

Thanks for your review. While it's great to hear you recommend our mineral pools, I'm sorry you were disappointed in our rooms. We're always working on upgrades to keep our mid-century modern hotel in tip-top shape; hopefully next time you visit you'll be able to see your feedback in action! All the best, Michael, Owner More

Pacifica, California
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed 15 April 2013

We were concerned after reading some negative Yelps after we booked and before we checked in. We were very pleasantly surprised after we got there. At least one negative Yelp issue seemed to have been totally invented; this problem did NOT exist. Plusses: large assortment of choices in the restaurant, which has outdoor tables with service by the palms and... More

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michaelbickford, Owner at Desert Hot Springs Spa Hotel, responded to this review
24 April 2013

Thanks for your feedback! I'm glad you and your husband enjoyed your stay and were pleasantly surprised by our hotel. We want each of our guests to have a great time when they visit us, and it sounds like you did just that. It was our pleasure to accommodate your husband's dietary needs. I'm also thrilled that you were pleased... More

Huntington Beach, California
Senior Contributor
34 reviews 34 reviews
11 hotel reviews
Reviews in 11 cities Reviews in 11 cities
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 7 March 2013

Let me start by saying this is a very unique and fun place. They have many different pools and hot water spas to relax in. Also, I am not a "high-end" type of person, so I don't mind that the place is old and run-down. Also, despite what I am about to say in this review, i will likely be... More

Was this review helpful? Yes 4
carsonparlan, Public Relations Manager at Desert Hot Springs Spa Hotel, responded to this review
9 March 2013

Thank you for your balanced and well-expressed review. I'm forwarding your review to the front desk manager for discussion with staff. We apologize for that glitch in your stay. Also the noisy work at 8 am. The customer service you described is the ideal we are constantly working to maintain. Again, thanks for taking the time to write, and thank... More

San Bernardino, California
1 review
1 of 5 stars Reviewed 16 February 2013

The beds are like plywood, it took over an hour to get our food and the waitresses are rude. In addition, there is a lot of deferred maintenance in this hotel, there is a lot of rust around the pool areas and the place is overall very poorly maintained.

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carsonparlan, Public Relations Manager at Desert Hot Springs Spa Hotel, responded to this review
27 February 2013

We are very sorry you didn't enjoy your stay with us. Perhaps our sister property Miracle Springs Resort & Spa would be more to your liking, though it is slightly more expensive and less "casual" than the DHS Spa. Please visit us again. More

arizona
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 9 February 2013

If I didn't already leave this review, I hope you get it...a really, really nice place with many hot tubs and a fabulous swimming pool! A spacious room with all the fixin's too! The front desk folks were friendly and so helpful. Highly recommend.

Was this review helpful? Yes 2
michaelbickford, Owner at Desert Hot Springs Spa Hotel, responded to this review
23 April 2013

Thanks for your recommendation! I'm glad you love our guest rooms and amenities. I'll be sure to pass your compliments along to the front desk crew; it'll make their day! Hope to see you again, Michael, Owner More

Walnut Creek, California
Senior Contributor
38 reviews 38 reviews
17 hotel reviews
Reviews in 27 cities Reviews in 27 cities
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 30 December 2012

We were here back in April, and it's quite nice to see that folks are taking more time to clean up around the pools. There was a lack of cigarette butts on the ground, which was great. Our main complaint this trip was the unevenness of the water temps in the evening. Both small pools along the room side were... More

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See 3 more reviews by juliethegardener for Desert Hot Springs
michaelbickford, Owner at Desert Hot Springs Spa Hotel, responded to this review
24 April 2013

Thanks for taking the time to write us a review! I'm so happy to hear you noticed the changes we've been making. We welcome all customer feedback, and it's comments like yours that help us pinpoint areas of improvement. I appreciate you mentioning you felt the water temperatures were uneven. Monitoring the pools at night is a great idea, and... More

Big Bear City, California
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 10 December 2012

Stayed at the Desert Hot Springs Spa Hotel a place we have stayed many times. It was beginning to look aged and very vintage. We were happy to see they are painting, repairing and putting new deck coat around the pools. Pools were very clean and open 24 hours. The carpet and the linens in the rooms need updating next!... More

Was this review helpful? Yes 1
michaelbickford, Owner at Desert Hot Springs Spa Hotel, responded to this review
24 April 2013

Thanks for your feedback! It's great to hear you took note of the upgrades we've been working on. We strive to maintain the mid-century modern feel we're known for while keeping our facilities up-to-date, so I appreciate you pointing that out. I'll be sure to pass your kudos along to Danny, Marjorie and the rest of the staff. They work... More

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Additional Information about Desert Hot Springs Spa Hotel

Also Known As:
Desert Hot Springs Hotel Desert Hot Springs
Desert Hot Springs Hotel
Desert Hot Springs Spa Hotel California
Address: 10805 Palm Drive, Desert Hot Springs, CA 92240
Region: United States > California > California Desert > Greater Palm Springs > Desert Hot Springs
Amenities:
Bar/Lounge Free Parking Pets Allowed Restaurant Room Service Swimming Pool
Hotel Style:
Ranked #18 of 25 hotels in Desert Hot Springs
Price range (per night): S$104 - 286
Hotel Class:2 star (2*)
Official Description (provided by the hotel):
The Desert Hot Springs Spa Hotel is famous for its natural hot mineral water! So come for the day and use our eight natural hot mineral pools. A classic example of retro 60s architecture, the Desert Hot Springs Spa Hotel features fifty comfortable rooms wrapped around a large courtyard with towering palms and eight shimmering natural hot mineral spring pools open 24 hours. Spa-goers and sun worshipers come from far and wide to partake in the restful and relaxing atmosphere.Spas are nice, but natural mineral spring spas are paradise! We offer the desert’s most extensive and affordable spa therapies and beauty treatments in a fun, casual setting.You’ll also enjoy indoor and outdoor dining at the Sunshine Café, or sip your favorite beverage in the Sports Lounge or poolside while you sun and soak.And the Desert Hot Springs Spa is pet friendly! We also offer room service and wireless Internet for your convenience. ... more   less 
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