Super courteous staff. Clean, new feeling. And killer excellent location. Very easy to get on Bay Bridge. Our room faced the freeway. So you might need ear plugs if you are a light sleeper. Parking was convenient. Decent breakfast buffet. We paid $105 for a two bed room. We add $14 to cover the breakfast buffer for two people. This...
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I stayed here one night for work and noticed the following:
Positive: Great central location to most attractions in the East Bay, Oakland, Berkeley, etc.
Positive: Easy access right off the freeway and a short drive to San Francisco or the BART station.
Positive: Standard Hilton Garden Inn quality rooms - clean, comfortable beds, view of bay
Positive: Service from...
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Reviewed 19 August 2009
We stayed here for 1 night. Nice clean room. Free Wi Fi .Good views. The BART station (to take you to San Francisco) is a 5 minute drive away but depending on the time you can get on the complementary shuttle to the station.
Thank you for taking the time to respond on your experience while staying with us here at the Hilton Garden Inn San Francisco/Oakland Bay Bridge. Next time you are in the area, if our shuttle van is not operating, there is always the Emeryville Go Around that stops right next to our hotel. This shuttle is free and operates seven...
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First the positives: great location for all things in the East Bay. The rooms are adequate size with comfortable beds. Wireless Internet is included! The view of the bay and San Francisco was beautiful.
Now, the negatives: the WORST parking lot in the world. Poorly designed with inadequate width to park any vehicle larger than a Mini. Not even any...
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Thank you for taking the time to respond on your experience while staying with us here at the Hilton Garden Inn San Francisco/Oakland Bay Bridge. Please let me address your concerns one at a time. The original design of the controlled parking was not well thought out and it is confusing. We have been discussing this with upper management and...
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Visited UC Berkeley and stayed at this hotel with my family. Great locations, great rooms, great staff! Highly recommeded!
Thank you for taking the time to respond on your experience while staying with us here at the Hilton Garden Inn San Francisco/Oakland Bay Bridge. We appreciate your kind words and your business.
Hope to see you back real soon.
Sincerely
Sal
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We stayed in this hotel for a long weekend. The hotel is nice overall, and the price was reasonable good for the location. However, since the price only included the room, and we got to pay for breakfast (~15$) and parking (~10$), the price ended up to be not exceptional! In addition, our vacation was mainly enjoying San Francisco. Since...
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Thank you for taking the time to respond on your experience while staying with us here at the Hilton Garden Inn San Francisco/Oakland Bay Bridge. I understand your concern, but let me elaborate more on your conclusion. Hotel rates in the city range from $50-100 more per night. Parking at hotels range from $45-55 per night. Dining options are plentiful,...
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I agree with others that it's not a good place to bring a family, but Hilton has won me over with their Garden Inns when I travel on business and this location is no exception. The staff is always accommodating and helpful - from the front desk to the restaurant to the cleaning people.
Internet is a bit slow. It's...
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Thank you for taking the time to respond on your experience while staying with us here at the Hilton Garden Inn San Francisco/Oakland Bay Bridge. Please let me attached what I informed another guest. "We agree, there is not a lot for kids to do at the property, but let me offer a few suggestions. There is shopping and a...
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This hotel is serviceable as far as the business traveler is concerned, you can get a drink and dinner in the lobby and you'll get a decent nights sleep and you'll get to the airport on time. However, we stayed for one night as a family in the middle of a week long vacation to S.F. and the East Bay....
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Thank you for taking the time to respond on your experience while staying with us here at the Hilton Garden Inn San Francisco/Oakland Bay Bridge. We agree, there is not a lot for kids to do at the property, but let me offer a few suggestions. There is shopping and a movie theater on Bay street which is only a...
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Stayed here for four nights. Exactly what I expected. (Including very slow internet which is par for the course at all HGIs). Breakfast was the normal buffet plus made to order if you wanted to wait. If i need to stay in that area again, i'll be back.
Thank you for taking the time to respond on your experience while staying with us here at the Hilton Garden Inn San Francisco/Oakland Bay Bridge. We agree that our internet is slow, but the good news is that it is being upgraded with fiber optics and larger bandwidth. So within 60 days everyone staying here that utilizes the internet will...
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This was our third time staying at this hotel and positively the last. We will never going back to this one again. Me and my wife had a very very bad experience with one of the Front Desk clerk when we ask for a little favor since we already checked out and we had to let them keep our bags...
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Thank you for taking the time to respond on your experience while staying with us here at the Hilton Garden Inn San Francisco/Oakland Bay Bridge. We have reached out to you and hope you will return our calls so we can speak with you further. We donot condon or tolerate this type of customer service. Let me reassure you that...
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