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Hilton Garden Inn Irvine East / Lake Forest

3.0 of 5
27082 Towne Centre Dr., Foothill Ranch, CA 92610
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Hilton Garden Inn Irvine East / Lake Forest
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50 reviews from our community

    Trip type
Traveller rating
    20
    19
    8
    2
    1
Date Rating
Valencia, California
1 review
5 of 5 stars Reviewed 22 April 2013

I have only positive things to say about this hotel! I booked 5 rooms for a small group to stay and this hotel was extremely accommodating. The front desk was amazing, the rooms are large, clean and comfortable, and the breakfast was excellent. I loved how the staff was very kind and helpful and didn’t make you feel as though... More

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Alfredo S, General Manager at Hilton Garden Inn Irvine East / Lake Forest, responded to this review
24 April 2013

Thank you for taking the time to write a review for you recent stay. We are so happy to hear that our staff was able to leave a great impression! We look forward to having you back in the near future! More

USA
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 22 April 2013

This was my first time at the Hilton in Foothill, I was greeted nicely and had the MOST helpful, curtious front desk clerk ever! I have stayed in many hotels and Nathan Ochoa made my stay a bit more warm. some places are stark and cold, but nathan was so helpful and went out of his way to make sure... More

Was this review helpful? Yes 1
Alfredo S, General Manager at Hilton Garden Inn Irvine East / Lake Forest, responded to this review
24 April 2013

We appreciate you taking the time to let other potential guests know about your experience and recommending our hotel. I know it was your first time in our property and we are looking forward for more nights and to consider us your home away from home. Thank you for recognizing Natahan and on behalf of everyone here at Hilton Garden... More

Galveston, United States
1 review
4 of 5 stars Reviewed 17 April 2013

Had business meeting in the area - super close location and great service after a long day. Very friendly and helpful staff. Plenty of restaurants and shopping in the area. Great for group/organization stays. Would highly recommend.

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Review collected in partnership with Hilton Garden Inn

Alfredo S, General Manager at Hilton Garden Inn Irvine East / Lake Forest, responded to this review
24 April 2013

We are delighted you chose our Hilton Garden Inn when you were in town for business. Thank you for your feedback . We are so happy to hear that our staff was able to leave a great impression! We look forward to having you back in the near future! More

Camarillo, California
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 8 April 2013

I am always happy to stay here at Hilton. I was surprised that during my stay, I didn't get vouchers for free breakfast. Upon checkout, I asked Nathan and he explained to me that when I did my reservation, I chose to get the points instead of the breakfast. He was very pleasant and now I know why. Staff is... More

Was this review helpful? Yes 2
Alfredo S, General Manager at Hilton Garden Inn Irvine East / Lake Forest, responded to this review
24 April 2013

Thank you for your feed back, we really appreciate you letting us know how your stay has been with us specially the folded towel that we do as a flower in our bathrooms. On behalf of everyone here at Hilton Garden Inn Foothill Ranch, thank you for being our guest, and we look forward to your return... More

Santa Barbara, California
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 29 March 2013

I loved this quite and peaceful hotel. It looked like there were mostly business people staying there. I met 5 hotel employees and they were everything I would expect from an employee and better. There was plenty of square footage in the room. My daughter loved the pool. There were plenty of places to eat just a few blocks away.... More

Was this review helpful? Yes 1
Alfredo S, General Manager at Hilton Garden Inn Irvine East / Lake Forest, responded to this review
3 April 2013

Thank you for staying with us and letting us know how your daughter enjoyed our pool area. We are happy to hear that our staff exceed your expectation and we look forward seeing you again in the future. More

Los Angeles, California
Senior Contributor
31 reviews 31 reviews
31 hotel reviews
Reviews in 24 cities Reviews in 24 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 28 March 2013

This HGI seems a little dated, but the rooms are a good size. Front staff was great. I remember walking in and there were a few people at the front desk. I was waved by Nathan to check in. It was nice that I didn't have to guess who to check in with. Hotel is close to toll roads 133... More

Was this review helpful? Yes 4
Alfredo S, General Manager at Hilton Garden Inn Irvine East / Lake Forest, responded to this review
5 April 2013

Thank you for your feedback and letting us know how nice our staff was. We are definetly looking forward to your return when you are in the area and to exceed your expectation on our great service. More

Denville, New Jersey, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 March 2013

I was there for a quick business trip in Foothil Ranch. The facilities were great. Warm welcome upon arrival. Cookies waiting for me at reception (nice when you're flying in very late and need something to tie you over until breakfast). The room was roomy and the bed was very comfortable. No concerns whatsoever. Nice breakfast setup in the morning,... More

Was this review helpful? Yes 1
Joe_Leinacker, Public Relations Manager at Hilton Garden Inn Irvine East / Lake Forest, responded to this review
5 March 2013

Thank you for your feed back, we really appreciate you letting us know how your stay has been with us. On behalf of everyone here at Hilton Garden Inn Foothill Ranch, than you for being our guest, and we look forward to your return... More

Hanford, Ca
Top Contributor
59 reviews 59 reviews
49 hotel reviews
Reviews in 41 cities Reviews in 41 cities
57 helpful votes 57 helpful votes
5 of 5 stars Reviewed 2 March 2013

Stayed here for a school/business trip after having a not so nice stay late last year. This time the staff and stay were awesome. Management went out of their way to ensure we had a wonderful stay, from check in till check out they treated me like an A-lister. The room was clean, and comfortable and the breakfast outstanding. We... More

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Alfredo S, General Manager at Hilton Garden Inn Irvine East / Lake Forest, responded to this review
12 March 2013

We are so happy that you came back and we were able to prove our selves. Thank you again for taking the time to review your stay. We look forward to seeing you again the future. More

San Diego, California, United States
1 review
4 of 5 stars Reviewed 14 February 2013

Stayed for business retreat in Irvine. A bit farther east from the 5 fwy than I expected but hotel staff were very courteous, room was clean, bathroom was clean, bed was comfy. Hallway noise was a bit loud but nothing some inexpensive ear plugs couldn't fix. :)

Was this review helpful? Yes
Alfredo S, General Manager at Hilton Garden Inn Irvine East / Lake Forest, responded to this review
12 March 2013

We are delighted you chose our Hilton Garden Inn when you were in town for business. Thank you for your feedback, we really appreciate you letting us know. We are just beside Lake Forest exit from the 241 Fwy. We do apologize on the hallway noise. I am happy to read your comment on the cleanliness of the hotel and... More

richmond va
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed 4 February 2013

I had a wonderful stay at the HGI in Foothill Ranch. The greeted me when I walked in the door and resolved some billing issues without hesitation. However, with only 2 treadmills and one elipitical, I found the gym less than desirous.

Was this review helpful? Yes
Alfredo S, General Manager at Hilton Garden Inn Irvine East / Lake Forest, responded to this review
12 February 2013

Thank you for letting us know about your wonderful experience at the Hilton Garden Inn Irvine East/Lake Forest. It is with great pride that we take care of our facility for the enjoyment of our guests. We will make sure to look into your concern about the number of our equipment in our exercise room. We look forward to seeing... More

 
 
 
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Additional Information about Hilton Garden Inn Irvine East / Lake Forest

Also Known As:
Hilton Garden Inn Irvine East / Lake Forest Hotel
Hilton Garden Inn Irvine East / Lake Forest Hotel Foothill Ranch
Hilton Foothill Ranch
Hilton Garden Inn Foothill Ranch
Foothill Ranch Hilton
Address: 27082 Towne Centre Dr., Foothill Ranch, CA 92610
Phone Number:
Region: United States > California > Foothill Ranch
Amenities:
Business Centre Fitness Centre Free High-Speed Internet Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 3 hotels in Foothill Ranch
Price range (per night): S$123 - 277
Hotel Class:3 star (3*)
Reservation Options:
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Hilton Garden Inn Irvine East / Lake Forest
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