our stay from start to finish was most disappointing. Brownout when we checked in, card keys often malfunctions requiring us to make several trips to the front desks. Problems and requests made could not be acted upon without the Manager's approval.....the Manager was always unavailable. Think twice before even booking at this hotel........there are far better hotels in the area... More

This place was a pain from the time we checked in! We visited this place before deciding on making a booking and made several requests which we were assured wouldn't be a problem. First, we asked for a room on the ground floor. Well, we got a room on the second floor. Next, we asked for a non-smoking room. The... More

This hotel is poorly maintained, dirty and overpriced. I made a last minute reservation at this hotel, during an emergency trip to San Mateo. I staid one night at this hotel and I paid $200 for my room. My room was dated, dirty and plagued with dust. My room was also infested with ants and moth. The hotel room reeked... More