Room is on the small side and.... the beach is right at the edge of the parking lot, bed had a pillow top, comfy big bathtub, full breakfast included (sausage, eggs, waffles, scones), coffee, free wifi in the rooms. I was going to arrive after the office had closed, and they left very clear instructions to find the key to...
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I am so glad we were able to meet your lodging needs and then some. As a dad, when you called out Jordan's name I was so proud, she is my oldest, wonderful to know she is doing a great job.
You have made my day in so many ways.
Thank you
Eric R. Cogdill
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My husband and I stayed twice in the ocean suite and loved it. Comfy bed, beautiful view of the ocean and river, nicely furnished. We are returning again this week for the third time in 2 months. The morning complementry breakfast and conversation with Eric our host was always pleasant. It has turned into our special place on the coast.
Thank you for your kind review, Our Motto " A return visit is the kindest compliment you can give us".
Sincerely
Eric R. Cogdill
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This is a late review, I stayed here in July of last year and am considering staying again this coming summer. I made a reservation months before arriving. The night I was to arrive I was coming in quite late so called ahead from a gas station at about 7:00pm to make sure we would have no problem checking in....
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Thank you - Thank you - Thank you. So sorry we did not get your paperwork correct, I will check with Brie are Manager to see just what happened.
Looking foward to a repeat visit and as promised in an early management posting, we have finished the instalation of the new hardwood floors in the kitchen units,
Thank you again...
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The price and location was great! Some of the rooms have a lovely view of the ocean and the river and there is a path along the hotel to see the view. But our room was old, dirty and the mattresses were uncomfortable. There was a moldy, damp odor coming from the heater.
The staff was friendly and they had...
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Thank you so much for your review, will look into the problem with the mold smell.
Your Humble Servant
Eric
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I walked in at the last minute looking for a room. I was pleasantly suprised by the Surf Motel. I knew it wasn't goint to be a top of the lone hotel. I knew I was checking into an old MOTEL and needed no frills. I was impressed with the updates and was blown away with the free breakfast. The...
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Your kind remarks are our gauge on how we are doing and it makes me feel good to know we are working in the right direction. Just a thought on the feather beds or better yet a questions did my staff members offer to remove them at check inn ?
Thanks again.
Eric R. Cogdill
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We knew it wasn't going to be the Four Seasons when it's a motel, so our expectations were reasonable, but given the review here, we were left with a bit of a bad taste about the place.
The main bedroom has been updated and painted, and as you can see in my photo, looks plenty nice. They use modern electronic...
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We are in your debt and thank you for allowing us to try to make our guest experience better, in light of that be assured we have taken the following action.
1. October 24, 2011 we be installing new Electric Fireplace heaters
2. New sheets will be arriving October 23, 2011
3 .Not sure when you stayed but we did...
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Booked this as a one night stopover on the way back to San Francisco airport and wished we had more time. The location is great with cliff top views of the sea and sunset and easy access to a short cliff top walk. The breakfast was way above average with a pleasant seating area outside as well as inside. The...
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So sorry to all of the readers for not responding sooner to this and the one above it, Just got back form celebrating 32 years of marriage.
My wife and I, want to thank you for your thoughts and kind words, we hope to have you as our guest soon on a repeat visit.
Please, we also want to know...
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Though this was a motel found unit to be smaller than anticipated but clean with a feather bed! We enjoyed the bluff walk before breakfast. Sea otters entertained us and we were close enough to take pictures of them. Breakfast was a surprise with waffles made to order, yogurt, cereal, coffee, etc. Good value for the money considering that prices...
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After reading some of the reviews I decided to stay at the Surf Motel. That was a big mistake. I don't know who has written the positive reviews but I suspect it must be someone related to the owners. This is the biggest dump that I have ever booked. Dirty, smelled badly, mirror could hardly be used, bathroom sink stopped...
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We thank you for your helping hand in making us a better inn. We always want to SHINE in our guest eyes and are thankful when folks value our business enought to tell us where whe have missed the mark or have excelled.
I have shared your comments with our Manager, Brie. I have made sure that "terminix International our...
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My wife and I flew to San Francisco from Denver and took Highway 1 up to Mendocino for our anniversary. The drive was beautiful and we wanted to stop along the way in Gualala. Had read the great reviews about the Surf Inn and am happy we did! Eric is the quintessential host, always with a smile and a helping...
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