My husband I went on a business trip and called ahead to make sure the hotel had truck parking. We were assured that it did but upon arriving, we were told to park in a dark alleyway across the street! We were hauling expensive equipment that we could not risk being stolen. Manager was unprofessional, denied lying to us, and... More

Was told we had to leave at the end of the week we pre- paid for due to having to ask the Hayward police to come so we could file a theft report on some personal property we had not retrieved from the home we were moving from.Nothing to do with hotel. Then he blamed me for the stopped up... More

This is not your average motel. The room i stayed in was a 2 bedded non smoking room in which i stayed for 6 nights. This room was extremely clean and the service was outstanding. The rooms have everything a tourist like me would want. It has wireless and wired internet, microwave, fridge, coffee pot, VCR's, DVD players and a... More

Rooms were inferior to the $70 per night rate, but that was not the real issue. We booked a room, at the check-in desk, for 2 nights. The next day, when returning from business, we discovered that our room key had been invalidated and we were locked out of our room and our belongings. After going to the office, we... More