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Extended Stay America - Orange County - Irvine Spectrum, CA Reviews

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Extended Stay America - Orange County - Irvine Spectrum

2.5 of 5
30 Technology Drive, Irvine, CA 92618
Hotel amenities
Extended Stay America - Orange County - Irvine Spectrum
12 traveller photos
Ranked #14 of 16 hotels in Irvine
3.0 of 5 stars 20 Reviews
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20 reviews from our community

    Trip type
Traveller rating
    3
    7
    1
    3
    6
Date Rating
Contributor
14 reviews 14 reviews
9 hotel reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
“Passable - if in a pinch”
2 of 5 stars Reviewed 9 May 2013

Making a reservation on the phone with the property was, let's just say, one that took a bit of patience. The female front desk agent seemed rattled easily and was quite curt with answering my questions about the location and extent of remodeling the property had undergone. Check-in was smoother as I checked-in during the shift after that female front... More

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El Segundo, CA
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
12 helpful votes 12 helpful votes
“Motel not a Hotel”
1 of 5 stars Reviewed 19 April 2013

This looked cute on the website but it is a motel. It did have a kitchen area but I didn't need it and would have prefered a nicer room. It didn't have any amenities. I had to ask the front desk for a blow dryer and they had a bunch of mixed dryers, it looks like previous guests left them... More

Was this review helpful? Yes 1

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“Old, dirty, and in need of remodel.”
2 of 5 stars Reviewed 11 April 2013

I guess the best I can say, is that for a 5 week stay, the long-term rate was good, and the location ... Close to shopping, restaurants, and freeways was great. It's a nice area. But the rooms themselves show serious wear and the cleanliness was not good.

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Michael D, Manager at Extended Stay America - Orange County - Irvine Spectrum, responded to this review
15 April 2013

Thank you for your recent review, and wanted to take a moment to respond. Our company prides itself on excellent guest service, so it was gratifying to read your feedback about our staff. I would like to give you my most heartfelt apology regarding the part of your stay that was not satisfactory. As this hotel’s manager, I challenge our... More

1 review
“Affordable, great location, great service!”
5 of 5 stars Reviewed 30 March 2013 via mobile

I stayed here for a weekend and their rooms were outdated, but clean. The location was good and next to the spectrum mall and their front desk people were very nice and helpful! Will recommend and come back again.

Was this review helpful? Yes
Michael D, Manager at Extended Stay America - Orange County - Irvine Spectrum, responded to this review
31 March 2013

I would like to thank you for taking time to write such a nice review about our hotel. We are totally committed to the satisfaction of every guest. Feedback such as yours tells us we are delivering on our commitment. We strive to provide a “home away from home” experience. We hope to see you again! More

Palm Desert, California
1 review
“nice place to stay”
4 of 5 stars Reviewed 3 February 2013

I like the convenience of having a kitchen here. The location is awesome, easy access to the freeway. The security and cleanliness are both pretty good. I've stayed here numerous times and plan to come back in the future too.

Was this review helpful? Yes
Michael D, Manager at Extended Stay America - Orange County - Irvine Spectrum, responded to this review
5 February 2013

I would like to personally thank you for taking time out to write such wonderful things about your experience at Extended Stay America Orange County - Irvine Spectrum. Our hotel is totally committed to the satisfaction of every guest who walks through our doors, which is why it is so rewarding to get feedback like yours; it tells us that... More

Los Angeles, California
1 review
1 helpful vote 1 helpful vote
“Low quality hotel room, mediocre service. *Disappointed*”
1 of 5 stars Reviewed 6 January 2013

Low quality hotel room, mediocre service. The sofa bed mattress had huge, ugly stains all over. The carpet also VERY dirty, with multiple stains. The sofa bed was incredibly uncomfortable, almost impossible to sleep on it. It was higher in the MIDDLE than at the ends, and it wobbled and moved all the time. The room was not cleaned properly... More

Was this review helpful? Yes 1
Michael D, Manager at Extended Stay America - Orange County - Irvine Spectrum, responded to this review
9 January 2013

Thank you for taking the time to write a review of your stay. I am so disappointed that your stay was not a pleasant one. Please accept my apology. To prevent this from happening again, my team is been informed of the issues mentioned and they have been re trained on all aspect from the cleanliness of the room to... More

Tucson, Arizona
1 review
“affordable”
4 of 5 stars Reviewed 31 December 2012

We recently stayed at this location and we liked that it has a kitchen. The rooms need a more comfortable bed but it was clean overall. The staff was friendly and helpful with directions to local shops for the holiays. It was an affordable price for what we needed.

Was this review helpful? Yes
Michael D, Manager at Extended Stay America - Orange County - Irvine Spectrum, responded to this review
3 January 2013

Thank you for taking the time to write a review of your stay. I'm so pleased to hear that you enjoyed your stay however I sincerely apologize that the bed was not comfortable. Thank you again for your review. We look forward to seeing you again, should your travels bring you back to our area. More

Irvine
1 review
1 helpful vote 1 helpful vote
“The most horrible experience ever!!!”
1 of 5 stars Reviewed 19 September 2012

When we arrived we were told that we had gone to a bogus website and that our reservation DID NOT EXIST. Staff did not even try to figure out why my reservation was not in their system, she just said we have NO VACANCY!!! Then she said "sorry you can try looking for a different place to stay and walked... More

Was this review helpful? Yes 1

Review collected in partnership with Easytobook.com

Manager_11525, Manager at Extended Stay America - Orange County - Irvine Spectrum, responded to this review
27 September 2012

I recently received a copy of your review of our hotel. Our company prides itself on providing great service and great rooms at great rates, which is why I was so disappointed to read your post. Please accept my most sincere apologies. I do appreciate the opportunity to provide an explanation regarding the issue you described. I truly understand your... More

Aliso Viejo, California
1 review
2 helpful votes 2 helpful votes
“BED BUGS”
1 of 5 stars Reviewed 29 August 2012

WE FOUND BED BUGS, and floors were unbelievably dirty. There were more issues, but I don't think you need any additional reasons not to stay here, BUT this site requires a 200 word minimum for reviews. So here it goes - the towels are small and fiber barren, we had to purchase a plastic shower curtain since the one provided... More

Was this review helpful? Yes 2
Manager_11525, General Manager at Extended Stay America - Orange County - Irvine Spectrum, responded to this review
7 September 2012

Thank you for taking the time to review your recent stay at our hotel. Given our company's commitment to superior guest satisfaction, I was disheartened to read that your stay wasn't 100% satisfactory. Please understand how truly sorry I am. Our housekeeping staff strives to provide clean rooms to all of our guests. They do so by cleaning each room... More

Sacramento, California
Top Contributor
51 reviews 51 reviews
10 hotel reviews
Reviews in 16 cities Reviews in 16 cities
8 helpful votes 8 helpful votes
“Good deal, good location”
3 of 5 stars Reviewed 22 August 2012

It's good for the location and the price is unbeatable if you need a long term lodging. It provides good coffee and simple breakfast. The staff are friendly. It's safe and easy access to the freeway and shopping mall.

Was this review helpful? Yes
See 5 more reviews by veronicaindonesia for Irvine
Manager_11525, General Manager at Extended Stay America - Orange County - Irvine Spectrum, responded to this review
27 August 2012

I would like to personally thank you for taking time out to write such wonderful things about your experience at our hotel and for recognizing the efforts of our staff. We strive to provide a "home away from home" experience for all of our guests, no matter if they are staying for a night, a week, or a month. It... More

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Additional Information about Extended Stay America - Orange County - Irvine Spectrum

Also Known As:
Homestead Irvine Spectrum / Laguna Beach Hotel Irvine
Homestead Irvine Spectrum / Laguna Beach Hotel
Homestead Irvine Spectrum
Extended Stay America Irvine
Extended Stay America - Orange County - Irvine Spectrum CA
Address: 30 Technology Drive, Irvine, CA 92618
Region: United States > California > Orange County > Irvine
Amenities:
Free Breakfast Free High-Speed Internet Free Parking Kitchenette Pets Allowed Wheelchair access
Hotel Style:
Ranked #14 of 16 hotels in Irvine
Price range (per night): S$120 - 145
Hotel Class:2.5 star (2.5*)
Reservation Options:
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Extended Stay America - Orange County - Irvine Spectrum
30 Technology Drive
Irvine, CA 92618
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