After reading the reviews, I was a little hesitant to stay at the Jackson Rancheria but I was pleasantly surprised. We had a lovely 2 queen room on the 4th floor overlooking the pool area. The room was clean, the beds were comfy and the hotel was beautiful. Everyone was so friendly from the reservation agent (Vickie - who made... More

My family recently stayed at the hotel for three nights to visit family in the area. There's potential with this hotel. Once the pool renovation is completed, it will be a more desirable place for our family. The lobby and sitting areas are spacious with a cozy electric fireplace. It's too bad that the coffee bar closes so early. We... More

Since the Rancheria is in the middle of a big constrution project, reviewing the casino at this point would be unfair. However, the Hotel is a different story. Bear in Mind I had a player's club comped free weekday night. We went on short notice, able to get a Sunday night room on our players club bulletin the same day.... More

HOTEL A+ Our recent stay at the Jackson Rancheria Hotel was superb. We were impressed with the overall condition of this hotel. The price of the room was reasonable, especially if you belong to the Players Club. The front lobby and hallways were exceptionally clean as well as our large room. The front desk staff was polite and accommodating. We... More

We stayed in the Jackson Rancheria over Christmas 2011 whilst spending the days visiting family for the holiday period. The room was excellent, extremely large and well fitted out; the only downside being the bath/shower unit which appeared to have been teleported in from a two-star hotel! The facilities were of a good standard and the staff excellent; the whole... More

We recently went for a concert and stayed in the hotel. Big comfortable beds with flat screen tv and bathroom. Very very clean. I have stayed in a Suite before and it was great. I enjoyed this room and so did my parents. Love it love it love it! The hotel has a restaurant thats good. It's not exceptional but... More

Rooms were great but we did not know that no alcohol is served on the premise. I think that is something that should be told when reserving a room. The rooms were very clean, spacious, and reasonably priced.. But we would have liked to have a nice dinner and a glass of wine. They said you could bring your own... More

I hate the way they treat their guests there!!!!! 90% of the employees their are flat out rude & you can tell they hate their jobs... The Managers there are a joke & real rude, if you want bad service then go to Jackson Rancheria.... I demand good service especially when I'm drove 2 hours just to come to this... More

We hadn't planned to stay here..I had a room booked at Holiday Inn Express, but when we arrived to check in there, we were told how sorry they were, but the online booking had allowed us to book a room when there really weren't any available. But the young man at the desk, Kendrick, had already very graciously called around... More