Good location. Room a bit dated. Did not have the breakfast. Price a little high for a HI Express.

Some of our family retired and moved to the Jackson area. On some special occasions, the house gets filled to overflowing, so we have stayed at the Holiday inn Express many nights. So often, in fact, that Ken at the front desk started to recognize us as we walked in. So it is about time to write a review! HI... More

Going to a concert at Jackson Rancheria and their hotel was booked.So I read reviews on trip advisor about the Holiday Inn Express and booked it. Glad we did. It was perfect just minutes from downtown and short distance to the casino. The young man at the front desk was very nice and we were able to check in by... More

We always stay here when we ride our Harleys to Jackson. Very nice service. Clean rooms, soft beds. Love it!

Its hard to not like a hotel which greets you with a welcome snack bag, helps you find a movie to watch next door and as my daughter points out -- has a pancake machine in the breakfast bar. Exceedingly clean. Room was on the quiet side (away from Highway 49)

We didn't actually get to stay here, but I had booked a reservation online, then drove to the hotel to check in. When we arrived, the young man behind the desk, his name was Kendrick, told us with great sincerity how sorry that he was, but their online booking system had made an error, and allowed us to book when... More

Pros= Very clean and well maintained. Comfortable beds, tiled bathroom with granite countertops, Flat screen TV. Breakfast was very good- lots of choices, fresh and well stocked. Reasonably priced with AAA or AARP. Cons= No swimming pool and thin walls.

I would have to think that the previous reviewer Peachy_Keen45 must have mixed up the HIE with the other chain hotel in Jackson. We have stayed at HIE six times in the last year and a half, one time for 29 days, never once saw what the reviewer found. We always found the rooms to be spotlessly clean, wi-fi working... More

Came into town late at night no one was at the front desk, when they finally did show up, they looked haggered and restless. She was unkept, and unproffesional looking. We got into our room finally after what seemed like 2 hours and the room was disgusting. I looked in the bathroom and found little hairs everywhere including the toilet.... More