Stayed here at the Crowne Plaza for two weeks April to May. On checking in I was told the King Room I had booked was not availble so I was given a double bedded room on the 11th Priority floor.
The views were wonderful and I was not complaining as a friend was due to visit for a couple fo...
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Dear xXDominiquePXx:
Thank you for taking the time to post a review about your stay with us! We really appreciate the detail you provided!
Let me first off apologize for the "plug." It sounds like it was a pretty major burden, and I'm glad despite that, it didn't deter your overall impression of the hotel. It's the first time I've...
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Nice hotel that kind of hides in the outskirts of Beverly Hills. Very close to downtown Bev Hills and a good location to travel elsewhere. I have stayed there about 4 times now. Friendly staff, reasonable room rates, clean. Reasonable parking rates as well.
Dear mitchdsm:
Thank you for taking time out of your busy schedule to post a review about your stay. We certainly appreciate your business being a return guest, and I am glad to hear that we are meeting your needs!
Though we're not in the heart of Beverly Hills, we're still just a stone's throw away (I've checked!). You can...
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my family and i stayed here for about a week. we loved it. the staff were all so friendly and helpful like Kenny and his team and also colin the concierge. a number of times we used the limo service that opperates from the hotel 'ABSOLUT'. we had the plesure of each of the drivers taking us somewhere in los...
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Dear Scott L:
Thank you kindly for posting a review through Trip Advisor! We greatly appreciate all of our guests comments both positive and negative. It gives our management team the opportunity to review our operations and adapt accordingly.
In your case, we couldn't be happier that your week long stay was great! I'm glad Kenny and his excellent team...
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We were all very pleased with our stay with you, we were there 5 nights and was all worth wild. In particular we were very impressed with the services from all staff especially from Cody who made us feel it at home
Dear Adam E:
Thank you for giving us your feedback!
We know you have options when you travel, and we know there are probably less expensive alternatives in certain areas of Los Angeles. We sincerely hope all of our guests get the type of service and quality they deserve while staying with us and making you very happy makes us...
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Thanks for a Great stay,we had four fantastic days in LA as we saw and did plenty in that time. The staff at Crowne Plaza were fantastic and friendly as you couldn't fault the service at all particularly Kenny who is very knowledgeable of things to do in LA. Just ask Kenny and he will help you with a smile.We...
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Dear leo k:
Thank you so much for your wonderful comments and review. We greatly appreciate the feedback, and I am glad to hear you enjoyed your stay both here at our property as well as Los Angeles!
Los Angeles is a very vast and spreadout city. But even just 4 days is plenty of time to enjoy much of...
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We stayed at the Crowne plaza in April, 2011. There was a 9 of us travelling from Australia. We loved it. Rooms clean and comfortable. Staff friendly. Great location.
We are travelling back to the US again in September. As we had such a great experience at the Crowne Plaza,Beverley Hills, we have decided to start our holiday in LA...
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Dear 858Lou:
Thank you so much for staying with us back in April! We know it's not always easy to make large groups happy, but I'm glad we were able to make your stay a warm and memorable experience.
You touched on many of the things we also believe make our hotel great: Service, location, and clean and comfortable rooms....
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We had a very good stay. Service was great and we were welcomed each time we arrived back. Our car was brought round promptly. Romel was particularly helpful and friendly. The room was very good and Staff were friendly and helpful.
Dear Liz L:
Thank you so much for taking the time out of your schedule to post a review of your recent stay with us! We always appreciate the comments (both positive and negative), and I am glad we were able to make your stay an enjoyable one!
I am glad you had the opportunity to meet Romel, our bellman....
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We stayed here with our friends for for nights in early April. Hotel clean, rooms comfortable only problem was hot water in shower, it took forever to heat then it did'nt last long, our friends was the same. Food excellent. Staff friendly and helpful
Dear Susan T:
Thank you for your comments and review as well as giving us the opportunity to serve you back in April!
I am glad that overall you found your experience to be a positive one with the staff and quality of the food. However, I also apologize for any inconvenience you and your friends may have had with...
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I really enjoyed this hotel.
I was moving from LA to DC & needed a bed after the movers picked up my belongings. This hotel was clean & the bed was fantastic. The front desk staff here was one of the best of seen - they were professional & responsive. I was also happy that it was pretty easy to...
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Dear OSUjules:
Thank you for your review as well as the wonderful comments about our property!
Our front desk team works extremely hard and day-in and day-out to make all of our guests happy, and with 258 rooms, that's no easy feat! But they always do their best with a smile on their face!
The same goes with our Housekeeping...
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I stayed there for a week in April the room was very clean and comfortable food was top class safe were help full i must say Norberto was more then happy to help you with anything this made my stay that much more enjoyable
Dear Ron F:
Thank you so much for taking the time to write a review of your week long stay! I'm sure with a full week time, you were able to fully access the hotel, and I am glad that overall we met your needs and you enjoyed your stay!
All of our departments from Housekeeping, to Food and Beverage,...
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828 Reviews
1,096 Reviews
